Top 736 Customer support Jobs in Cincinnati, Oh

Customer Relationship Advocate Career Development Experience- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
6d
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
6d
B2B Customer Service Representative
Trak Staffing Services, Inc —West Chester, OH
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Inventory management
- Mid-level
- Organizational skills
- Opportunities for advancement
Quick Apply
Customer Service Logistics Specialist
KAIVAC —Hamilton, OH
- $21.63 - $23.08 an hour
- Full-time
- Mid-level
- Databases
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
AJJ Enterprises —West Chester, OH
- $18 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Inbound Call Center Representative
Park Core Group —Cincinnati, OH
- $17 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Cincinnati, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
11d
Call Center Representative
Customand —Cincinnati, OH
- $17 - $26 an hour
- Full-time
- Computer literacy
- Administrative experience
- High school diploma or GED
- Paid training
- Dental insurance
Quick Apply
Mental Health Customer Service Representative (Remote)
Myriad Genetics Inc. —Mason, OH
- Full-time
- Remote
- Spanish
- Word processing
- Computer literacy
Remote Customer Service & Client Support Agent – Work From Home
The Gainey Agency —Cincinnati, OH
- Remote
- 18 years or older
- US work authorization
- Entry level
- Work from home
- Opportunities for advancement
Quick Apply
Client Coordinator
Maxim Healthcare —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
9d
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Call Center Representative
Sparkbit 360 —Cincinnati, OH
- $17 - $28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Associate's degree
- Opportunities for advancement
Quick Apply
10d
Call Center Specialist
HELP —Cincinnati, OH
- $21 - $24 an hour
- Mid-level
- 3 years
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
1d
Customer Service Representative (4791-06)
Hamilton County, Ohio —Cincinnati, OH
- From $19.43 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Free parking
- Wellness program
Quick Apply
Customer Care Representative
Innovative Cleaning Services —Cincinnati, OH
- Full-time
- Entry level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Marcus Bradley - State Farm Agent —Mount Healthy, OH
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Sparkbit 360 —Cincinnati, OH
- $19 - $29 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
CUSTOMER SERVICE REP - PART TIME
Vista Packaging and Logistics —Fairfield, OH
- $18 - $19 an hour
- Part-time
- Computer skills
- Entry level
- Time management
- Dental insurance
- Paid time off
Quick Apply
Customer Relations Representative B
Duke Energy —Cincinnati, OH
- Overtime
- Research
- Math
- Travel
1d

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Customer Relationship Advocate Career Development Experience- Covington, KY

Fidelity Investments -
Covington, KY

Apply Now

Job Details

Full-time
6 days ago

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 7% Match
Parental leave
Vision insurance
401(k) matching
Loan assistance

Qualifications

Customer communication
Customer relationship building
Trading
Money transfers
Managing clients in a customer support role
Analysis skills
Decision making
Customer engagement
Investment account customer support
Experience practicing in the securities industry
Entry level
Series 63
Client interaction via phone calls

Full Job Description

Job Description:

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues.

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!

What to expect…

As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:

1. Licensing Preparation

In the first months, you’ll prepare to become a FINRA Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way!

2. Skill Development

In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.

3. Proficiency

As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.

The Expertise and Skills You Bring

Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.

The Team

Our greatest asset is our people. We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Student Loan Assistance, 401(K) up to 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Charitable match, Concierge Services, and Wellness Program. (Learn More)

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Series 07 - FINRA, Series 63 - FINRA

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply Now

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customer support jobs in cincinnati, oh

Customer Relationship Advocate Career Development Experience- Covington, KY

Customer Service Representative- Covington, KY

B2B Customer Service Representative

Customer Service Logistics Specialist

Customer Service Representative

Inbound Call Center Representative

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Remote Customer Service & Client Support Agent – Work From Home

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Customer Service Representative (4791-06)

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CUSTOMER SERVICE REP - PART TIME

Customer Relations Representative B

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