As Associate, Educational Outcomes at United Way of Greater Cincinnati, you will support initiatives that improve outcomes for children and youth across the cradle-to-career continuum. This role provides program coordination, administrative support, data management, and stakeholder engagement across a portfolio of initiatives designed to expand educational opportunities, strengthen family engagement, elevate youth voice, and connect education to career pathways.
The Associate supports several key initiatives across the cradle to career continuum, including the Hamilton County Youth Advisory Board (YAB), Children's Savings Accounts (CSA), Success by 6, place-based education efforts, workforce pathway strategies, and key education partnerships. This position plays an important role in coordinating meetings and events, supporting participant enrollment and engagement, maintaining program data, and fostering collaboration with community partners to advance educational success throughout the region.
This position is ideal for someone who is highly organized, detail-oriented, enjoys building relationships, and is passionate about educational equity and community impact. The successful candidate will thrive in a collaborative environment while managing multiple priorities and contributing to continuous improvement across a diverse portfolio of initiatives.
KEY AREAS OF RESPONSIBILITY
Program Coordination and Administrative Support
- Support the implementation and day-to-day operations of educational initiatives across the Educational Outcomes portfolio.
- Coordinate project timelines, work plans, and administrative activities to ensure projects remain on schedule and align with priorities.
- Maintain program documentation, electronic files, databases, and tracking systems.
- Assist in preparing reports, presentations, meeting materials, and communications for internal and external stakeholders.
- Maintain participant enrollment databases and monitor program participation, enrollment goals, and key performance metrics.
- Support continuous improvement by maintaining accurate records and identifying opportunities to strengthen program operations.
- Process participant enrollments and maintain accurate program records.
- Assist families and participants with enrollment, onboarding, and ongoing program participation.
Meeting, Event, and Convening Coordination
- Assist in planning, coordinating, and executing meetings, workshops, convenings, and community events.
- Coordinate meeting logistics, including venue reservations, technology, participant materials, transportation, refreshments, accessibility accommodations, and event supplies.
- Prepare agendas, presentations, participant packets, sign-in materials, meeting notes, and follow-up communications.
- Provide on-site logistical support to ensure meetings and events are executed efficiently and effectively.
Hamilton County Youth Advisory Board (YAB) Support
- Coordinate the logistics and implementation of monthly Youth Advisory Board meetings, leadership development sessions, retreats, community engagement activities, and special events.
- Prepare meeting agendas, discussion guides, presentations, participant materials, evaluations, and meeting summaries.
- Support planning and coordination of youth participation in conferences, state meetings, training, advocacy events, and leadership development opportunities.
- Attend Youth Advisory Board meetings, community outings, and special events to provide operational support and ensure activities are successfully executed; some meetings and events will take place on weekends or outside of typical business hours.
- Manage meeting reminders, RSVP tracking, attendance records, and ongoing communication with Youth Advisory Board members.
- Support recruitment strategies to expand Youth Advisory Board membership.
- Assist with onboarding new Youth Advisory Board members by providing orientation, resources, and ongoing support.
- Foster an inclusive, youth-centered environment that encourages meaningful participation, leadership development, and authentic youth voice.
Community and Partner Engagement
- Support community outreach, participant engagement, and partner collaboration across Educational Outcomes initiatives
- Assist with recruitment, enrollment, and retention efforts for Educational Outcomes programs and initiatives.
- Support strategies that strengthen community connections and partnerships across the Educational Outcomes portfolio.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
JOB RELATIONSHIPS WITH
- You’ll collaborate with a wide range of internal and external stakeholders, including:
- UWGC Educational Outcomes and Community Impact staff
- UWGC team members for support and collaboration in marketing, building operations, ATS, finance and resource development as needed
- Cradle-to-career and youth-serving system partners
- Hamilton County Job and Family Services staff
- Government and public-system partners
- Success By 6 partners
- School districts and early childhood providers
- Families, caregivers, children, and youth
- Community-based organizations
- Workforce development partners
- Postsecondary institutions
- Volunteers and community leaders
DESIRED COMPETENCIES
- Organization & Project Coordination: Effectively manages multiple priorities, timelines, and administrative processes while maintaining exceptional attention to detail.
- Relationship Building & Collaboration: Builds positive, productive relationships with youth, families, community partners, and internal stakeholders to achieve shared goals.
- Communication: Communicates clearly and professionally in writing and verbally with diverse audiences.
- Adaptability & Initiative: Demonstrates flexibility, takes ownership of responsibilities, and proactively identifies solutions in a dynamic environment.
- Commitment to Educational Equity & Community Impact: Demonstrates a passion for improving educational outcomes, fostering inclusive environments, and supporting children, youth, and families through meaningful community engagement.[AH1]
MINIMUM QUALIFICATIONS
- Bachelor's degree preferred or equivalent combination of education and experience.
- Two to three years of professional experience supporting education, nonprofit, community engagement, or program coordination.
- Strong organizational and project management skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and priorities simultaneously.
- Experience maintaining databases and preparing reports.
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with Salesforce or similar CRM preferred.
- Demonstrated ability to build positive relationships with diverse stakeholders.
- Passion for educational equity, family engagement, and community impact.
- Ability to work both independently and collaboratively.
- Valid driver's license and reliable transportation for local travel.
WORKING CONDITIONS
- Full-time position (37.5 hours/week), M–F 8:30 a.m.–4:30 p.m.
- In-person role at UWGC offices, with flexibility for evening and weekend activities.
- Expectation of 1–2 evening or weekend commitments per month.
- Frequent local travel to regional events; occasional out-of-town travel for trainings or conferences.
- Normal office environment with extended viewing of computer monitors and frequent use of technology.
SALARY: $45,106 plus competitive benefits package (final offer determined by level of experience)
BENEFITS:
- Generous paid time off including vacation, personal, sick, and holiday time
- Medical, Dental, Vision, Life Insurance, 403b plan with company match
- Short-Term & Long-Term Disability Insurance
- Employee Assistance Program and access to other free health programs
- Community volunteer opportunities
- Professional development and training opportunities
