Top 35 Entry level technical support Jobs in Cincinnati, Oh

Product Support Specialist - Scripting
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
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Product Support Specialist - Software
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
IT Technician
Nestlé Purina —Batavia, OH
- $49,000 - $70,000 a year
- High school diploma or GED
- 1 year
- Leadership
- Health insurance
- 401(k) matching
2d
Deskside Analyst
Cincinnati Children's Hospital —Cincinnati, OH
- $23.90 - $29.88 an hour
- Full-time
- Hospital
- Mid-level
- Office
Geek Squad Agent (Retail Store)
Best Buy —Cincinnati, OH
- $15.00 - $18.75 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
8d
Computer Operator
Cincinnati Children's Hospital —Cincinnati, OH
- $20.57 - $25.72 an hour
- Weekends as needed
- Computer science
- Computer Science
- Hospital
Help Desk Technician
Saint Ursula Academy —Cincinnati, OH
- $18 - $20 an hour
- School experience
- Google Workspace
- Windows
Quick Apply
3d
Tier I Technician
DMI —Sharonville, OH
- $31,667 - $38,000 a year
- Overtime
- Ability to climb stairs
- High school diploma or GED
- In-person
- Disability insurance
- Health insurance
6d
Helpdesk / Desktop Support Technician
Jungle Jim's —Fairfield, OH
- $21 - $23 an hour
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Support Specialist
Orchestrate —Cincinnati, OH
- $22 an hour
- Part-time
- Office
- Windows
- Microsoft Office
Information Systems Support Specialist (4553-07R)
Hamilton County, Ohio —Cincinnati, OH
- $25.90 - $33.67 an hour
- Overtime
- Computer Science
- Customer service
- System design
- Free parking
- Wellness program
Quick Apply
Call Center Tech Support Specialist
Tire Discounters —Cincinnati, OH
- US work authorization
- Computer skills
- 1 year
Quick Apply
2d
Customer Service Assistant 1/AP1 - PN 20065996 - Cincinnati
State of Ohio - Industrial Commission —Cincinnati, OH
- $22.59 an hour
- Full-time
- Background check
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
3d
Clinical Integration Analyst
Cincinnati Children's Hospital —Cincinnati, OH
- $25.82 - $32.28 an hour
- Full-time
- Inpatient
- Research
- Mid-level
NOC Technician - Cincinnati, OH
DartPoints —Cincinnati, OH
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
Quick Apply
Clinical Laboratory Customer Service Specialist- Immediate Response Lab - Full Time- Days
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- Computer literacy
- HIPAA
- Mid-level
2d
Customer Support Specialist
BDI —Cincinnati, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
- Profit sharing
- Health insurance
Quick Apply
IT Support Specialist
Integrated Schoolhouse, Inc —Cincinnati, OH
- $50,000 - $55,000 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician - Erlanger, KY
ESP Global Services Limited —Erlanger, KY
- $50,000 - $52,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
Quick Apply
Customer Experience Specialist
Sentrilock LLC —West Chester, OH
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year

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Product Support Specialist - Scripting

LCS - London Computer Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$21.64 - $28.85 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Do you enjoy coding, solving technical problems, and helping people use software more effectively? Are you looking for an opportunity to build real-world experience with a commercial software platform while continuing to use your programming skills?

We’re looking for a Product Support Specialist to join our Product Support team. This role is ideal for recent Computer Science, Information Technology, Software Engineering, or Computer Information Systems graduates – or anyone with scripting experience who enjoys solving problems and working directly with customers.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do

Become a subject matter expert in Rent Manager scripting and custom automation.
Troubleshoot scripting questions, software functionality, and technical issues for customers.
Help customers understand scripting concepts, troubleshoot customizations, and resolve software-related problems.
Answer customer questions by phone while providing clear, professional technical guidance.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For

High school diploma or equivalent required.
A strong interest in programming, scripting, software development, or technical problem solving.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Comfort working with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Information Systems, or a related technical field.
Coursework or experience with programming or scripting languages.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.

Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?

Use your programming knowledge in a customer-facing technical role.
Build valuable software support experience.
Structured onboarding, training, and certification milestones.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
Opportunity to develop highly transferable technical and customer-facing skills.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#L9C1S40

Quick Apply

Refine Your Search

entry level technical support jobs in cincinnati, oh

Product Support Specialist - Scripting

Product Support Specialist - Software

IT Technician

Deskside Analyst

Geek Squad Agent (Retail Store)

Computer Operator

Help Desk Technician

Tier I Technician

Helpdesk / Desktop Support Technician

Client Support Specialist

Information Systems Support Specialist (4553-07R)

Call Center Tech Support Specialist

Customer Service Assistant 1/AP1 - PN 20065996 - Cincinnati

Clinical Integration Analyst

NOC Technician - Cincinnati, OH

Clinical Laboratory Customer Service Specialist- Immediate Response Lab - Full Time- Days

Customer Support Specialist

IT Support Specialist

Desktop Support Technician - Erlanger, KY

Customer Experience Specialist

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