Top 31 Entry level technical support Jobs in Cincinnati, Oh

Product Support Specialist - Software
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
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Desktop Support Technician
Compucom Staffing —Evendale, OH
- $18.75 - $25.00 an hour
- Microsoft Outlook
- Mid-level
- US work authorization
- Paid parental leave
- Health savings account
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14d
Product Support Specialist - Scripting
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
NOC Technician - Cincinnati, OH
DartPoints —Cincinnati, OH
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
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Application Support Engineer
Quest Diagnostics —Cincinnati, OH
- $34 - $37 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Disability insurance
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Client Support Specialist
Orchestrate —Cincinnati, OH
- $22 an hour
- Part-time
- Office
- Windows
- Microsoft Office
Help Desk Support Analyst
Rumpke of Ohio —Cincinnati, OH
- Overtime
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Technical Support Associate
Cintas —Mason, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Geek Squad Agent (Retail Store)
Best Buy —Cincinnati, OH
- $15.00 - $17.88 an hour
- Weekends as needed
- Entry level
- Under 1 year
- Employee discount
PC Specialist 2 (4795-07)
Hamilton County, Ohio —Cincinnati, OH
- $25.90 - $33.67 an hour
- Overtime
- Computer science
- Computer Science
- Mid-level
- Free parking
- Wellness program
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Desktop Support Specialist
Sentrilock LLC —West Chester, OH
- Weekends as needed
- Microsoft Outlook
- Research
- Mid-level
Customer Support Specialist
BDI —Cincinnati, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
- Profit sharing
- Health insurance
Quick Apply
11h
Technical Customer Service Specialist
BALLUFF INC —Florence, KY
- Full-time
- Office
- Analysis skills
- Travel
- Paid holidays
- Health insurance
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Hebron, KY
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Specialist
Integrated Schoolhouse, Inc —Cincinnati, OH
- $50,000 - $55,000 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Specialist
Sentrilock LLC —West Chester, OH
- Full-time
- Microsoft Outlook
- High school diploma or GED
- 1 year
Technical Support—Delivery Operator
NoTip Robotic Delivery —Mason, OH
- From $18 an hour
- Part-time
- Hybrid work
- Clean driving record
- Driver's License
- Entry level
- Mileage reimbursement
- Flexible schedule
Quick Apply
Field Service Dispatch Technician - Erlanger, KY
ESP Global Services Limited —Erlanger, KY
- $22 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- 1 year
- Ability to stand for extended periods
- Free parking
Quick Apply
IT Implementation & Deployment Technician
MIS Solutions —Cincinnati, OH
- $40,000 - $45,000 a year
- 8 hour shift
- Google Workspace
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
TruGreen Limited Partnership —Fairfield, OH
- $16.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply

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Product Support Specialist - Software

LCS - London Computer Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$21.64 - $28.85 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#L9C1S40

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Refine Your Search

entry level technical support jobs in cincinnati, oh

Product Support Specialist - Software

Desktop Support Technician

Product Support Specialist - Scripting

NOC Technician - Cincinnati, OH

Application Support Engineer

Client Support Specialist

Help Desk Support Analyst

Technical Support Associate

Geek Squad Agent (Retail Store)

PC Specialist 2 (4795-07)

Desktop Support Specialist

Customer Support Specialist

Technical Customer Service Specialist

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Support Specialist

Customer Experience Specialist

Technical Support—Delivery Operator

Field Service Dispatch Technician - Erlanger, KY

IT Implementation & Deployment Technician

Customer Service Representative

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