Top 73 Guest service agent Jobs in Cincinnati, Oh

Front Desk Agent
Cincinnati's Fidelity Hotel —Cincinnati, OH
- $17 - $20 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
Hotel Front Desk Agent
Hilton Cincinnati Netherland Plaza —Cincinnati, OH
- $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Night Audit Agent
Hyatt Regency Cincinnati —Cincinnati, OH
- $18 - $20 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
7d
Hotel Front Desk Associate
Hampton Inn/Homewood Suites Cincinnati —Cincinnati, OH
- $15 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
Quick Apply
Front Desk Supervisor
Westin Cincinnati —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
1d
Front Desk Agent
The Lytle Park Hotel an Autograph Collection —Cincinnati, OH
- $17 - $19 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent
Residence Inn by Marriott Kenwood —Cincinnati, OH
- Evening shift
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
9d
Hotel Front Desk Agent - AM
Aloft Newport on the Levee —Newport, KY
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Openings at The Warehouse Hotel @ Spooky Nook Sports Champion Mill
Spooky Nook Sports —Hamilton, OH
- $11 - $18 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Referral program
11d
Hotel Front Desk Attendant - AM & PM - Part-Time
Hampton Inn & Suites Cincinnati/Kenwood —Cincinnati, OH
- $13 - $14 a year
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Hotel Front Desk Receptionist
Hyatt Place Sharonville Convention Center —Cincinnati, OH
- $14 - $16 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent at the Marriott Cincinnati Northeast
Crestview Management, LLC —Mason, OH
- Hotel
- Negotiation
- Entry level
Quick Apply
Extended Stay America Cincinnati Blue Ash Reed Hartman - Front Desk Agent
Aimbridge Hospitality —Blue Ash, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Clerk
Hampton Inn Cincinnati-Northwest/Fairfield —Fairfield, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Employee discount
- Flexible schedule
Quick Apply
2d
Hotel Front Desk Clerk - PM & AM Shift
Moxy Cincinnati Downtown —Cincinnati, OH
- $15 - $16 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Extended Stay America Cincinnati Blue Ash Kenwood Rd - Front Desk Agent
Aimbridge Hospitality —Blue Ash, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent | Hamilton Courtyard
Hamilton Courtyard —Hamilton, OH
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
Hotel Front Desk Agent
Home 2 Suites —Springdale, OH
- $14 - $15 an hour
- Part-time
- Background check
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Residence Inn by Marriott Kenwood —Cincinnati, OH
- Evening shift
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
Guest Services Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Blue Ash, OH
- $12.50 - $14.00 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply

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guest service agent jobs near cincinnati, oh

Front Desk Agent

Cincinnati's Fidelity Hotel
Cincinnati, OH

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Job Details

Part-time
$17 - $20 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Employee relationship building

Full Job Description

What you'll do:

Greet all guests in close proximity and make each feel important by providing a genuine welcome
Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized
View reservations before arrival and create guest profiles that we can utilize to enhance their experience
Check guests in and out of the hotel in a confident, professional, and personalized manner
Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner
Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items
Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts
Maintain accuracy with all accounting and billing procedures
Assist in the development of and implementation of special projects
Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability)
Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions.
Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

You have a High school diploma or general education degree (GED).
6+ months of related experience in a hospitality, service, or retail role preferred.
You can navigate, operate, and troubleshoot computer systems and software applications.
You can develop and maintain professional relationships and speak effectively before guests and groups of co-workers.
You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results.
You have a strong work ethic and the ability to work autonomously.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

Up to 3 weeks paid time off annually
50% off discount at most New Waterloo restaurants
Health, vision + dental benefits
401K matching
Paid holidays
Volunteer pay
Tuition reimbursement
Referral bonuses
Discounts at our shops, hotels + local partnerships

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $17.00 - $20.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in cincinnati, oh

Front Desk Agent

Hotel Front Desk Agent

Night Audit Agent

Hotel Front Desk Associate

Front Desk Supervisor

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent - AM

Openings at The Warehouse Hotel @ Spooky Nook Sports Champion Mill

Hotel Front Desk Attendant - AM & PM - Part-Time

Hotel Front Desk Receptionist

Front Desk Agent at the Marriott Cincinnati Northeast

Extended Stay America Cincinnati Blue Ash Reed Hartman - Front Desk Agent

Front Desk Clerk

Hotel Front Desk Clerk - PM & AM Shift

Extended Stay America Cincinnati Blue Ash Kenwood Rd - Front Desk Agent

Front Desk Agent | Hamilton Courtyard

Hotel Front Desk Agent

Night Auditor

Guest Services Representative (Front Desk Agent) - Birch Hill Suites

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