Top 153 Guest service representative Jobs in Cincinnati, Oh

Guest Service Representative
The Kinley Cincinnati —Cincinnati, OH
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Inbound Call Center Representative
Park Core Group —Cincinnati, OH
- $17 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
Quick Apply
Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
1d
Guest Services Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Blue Ash, OH
- $12.50 - $14.00 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Receptionist
Glendale Place Nursing & Rehab Center —Cincinnati, OH
- $14 - $18 an hour
- Full-time
- Skilled nursing facility
- Sanitation
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Hotel Guest Service Rep
Hyatt Place —Cincinnati, OH
- $13.50 - $16.00 an hour
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Guest Relations Representative II
Great Parks of Hamilton County —Cincinnati, OH
- $16.68 an hour
- Part-time
- Office
- High school diploma or GED
- Driver's License
Quick Apply
8d
Member Services Representative
Planet Fitness - Midwest Management Group —Cincinnati, OH
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- COVID-19 protective measures
- Health insurance
Quick Apply
6a Stockroom and Fulfillment Associate- Rookwood Commons
Altar'd State —Cincinnati, OH
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- 401(k) matching
- Opportunities for advancement
Member Service Representative Full Time
Planet Fitness - Midwest Management Group —Cincinnati, OH
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
- COVID-19 protective measures
- Health insurance
Quick Apply
Full-Time Customer Experience Representative
Firelands Scientific/The Landing Dispensary —Cincinnati, OH
- From $17 an hour
- Full-time
- Word processing
- Computer literacy
- Writing skills
Member Services Representative Part Time Evenings - Mason OH
Planet Fitness - Midwest Management Group —Cincinnati, OH
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
Guest Service Representative
Nothing Bundt Cakes - Mason —Mason, OH
- Part-time
- Bakery
- 16+ years old
- Restaurant experience
Quick Apply
Store Support Teammate (Part-Time)
Buckle —Cincinnati, OH
- Part-time
- Merchandising
- No experience needed
- Ability to lift 50 pounds
- Employee assistance program
- Paid sick time
Store Support Teammate (Full-Time)
Buckle —Cincinnati, OH
- Weekends as needed
- Merchandising
- No experience needed
- Ability to lift 50 pounds
- Paid time off
- Employee assistance program
Member Services Representative FT 2pm-10pm
Planet Fitness - Midwest Management Group —Cincinnati, OH
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
Front Desk Agent - Hampton Inn Blue Ash-Cincinnati
RAINMAKER TEAM LLC —Blue Ash, OH
- $14 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Guest Service Representative
Holiday Inn Express Liberty Way —West Chester, OH
- $13 - $15 an hour
- Part-time
- Hotel
- Business Administration
- Business
- Health insurance
- Dental insurance
Quick Apply
Box Office Ticket Seller
Live Nation —Cincinnati, OH
- Part-time
- Windows
- High school diploma or GED
- Travel
- Adoption assistance
Overnight Member Service Representative
Planet Fitness - Midwest Management Group —Cincinnati, OH
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply

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Guest Service Representative

The Kinley Cincinnati -
Cincinnati, OH

Quick Apply

Job Details

Part-time | Full-time

Benefits

Paid holidays
Health insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
401(k) matching
Life insurance

Qualifications

Physical security
Computer operation
Confidential information handling
Fire safety
Maintaining an organized workspace
Alarm systems
Phone communication
Writing skills
English
Cultural competency
Hotel emergency procedures
Property management systems (PMS)
Computer skills
Clean workspace maintenance
Client interaction via phone calls

Full Job Description

Guest Services / Front Desk Representative (Full or Part Time)

Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered

Necessary Skills:

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Vision Hospitality Group LLC, offers the following benefits:

Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs

Quick Apply

Refine Your Search

guest service representative jobs in cincinnati, oh

Guest Service Representative

Inbound Call Center Representative

Guest Services Team Member (Part-Time)

Guest Services Representative (Front Desk Agent) - Birch Hill Suites

Front Desk Receptionist

Hotel Guest Service Rep

Guest Relations Representative II

Member Services Representative

6a Stockroom and Fulfillment Associate- Rookwood Commons

Member Service Representative Full Time

Full-Time Customer Experience Representative

Member Services Representative Part Time Evenings - Mason OH

Guest Service Representative

Store Support Teammate (Part-Time)

Store Support Teammate (Full-Time)

Member Services Representative FT 2pm-10pm

Front Desk Agent - Hampton Inn Blue Ash-Cincinnati

Guest Service Representative

Box Office Ticket Seller

Overnight Member Service Representative

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