Top 13 Help desk analyst Jobs in Cincinnati, Oh

SAP FICO Business Analyst
Makino —Mason, OH
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Sr. SAP FICO Business Analyst
Wright Technical Services —Mason, OH
- Full-time
- Mid-level
- Office
- Bachelor's degree
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14d
Information Technology Service Desk Co-op - Fall 2026
Messer Construction Co. —Cincinnati, OH
- Part-time
- Pass drug screening
- Office
- SQL
Quick Apply
Technical Support Analyst (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Azure
Quick Apply
8d
IT Support Analyst
CSafe Global —Monroe, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
13d
Senior Human Resource Business Technology Analyst
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- 5 years
- Research
- Office
Business Analyst
CareStar, Inc. —Cincinnati, OH
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Servicenow Configuration Management Database Analyst III
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Computer science
- Computer Science
- Research

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help desk analyst jobs near cincinnati, oh

SAP FICO Business Analyst

Makino -
Mason, OH

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Job Details

Benefits

Health insurance
Dental insurance
401(k)

Qualifications

SAP HANA
SAP Finance & Controlling
SAP S/4HANA

Full Job Description

SAP FICO BUSINESS ANALYST

Makino is a world leader in metal-cutting and machining technology. As a leader in advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die-mold, and other industries worldwide, they make them with Makino.

SUMMARY

Manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. Provides functional support for one or more SAP modules and maintains the “Configuration” of SAP to reflect the current business organization and business processes. This is an in office position based out of our corporate office in Mason, OH.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. Provide plans and direct employees to bridge identified gap areas.
Work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.
Develop project timelines and monitor progress to ensure target project dates are met.
Provide end-user support in specific functional areas of SAP. Confer with process owners/business users to analyze current SAP processes, identify problems, learn specific requirements, and develop and recommend solutions.
Investigates opportunities for implementation of new functionality in SAP to achieve process improvement in the business.
Write and maintains detailed user procedures and update SAP training documentation.
Train organizational process owners on a train-the-trainer basis.
Prepare and maintains process flow diagrams for educational purposes.
Monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.
Take the lead in the knowledge area for larger, long-term business system projects.

SAP SPECIFIC:

Maintain SAP configuration in the IMG. Test and implement configuration changes.
Conduct ongoing SAP end-user training for new employees and employees changing roles.
Maintain SAP-related Issue/resolution status.
Troubleshoot SAP system functionality problems.
Identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.
Submit OSS Notes to SAP. Recommend application of relevant SAP-provided OSS notes, patches, etc. Tests and implements results.
Evaluate, test, and implements SAP system software upgrades, i.e., Hot Packs, new releases, etc.
Write detailed specifications for enhancement requests which require programming such as output documents, ABAP reports, interfaces to/from external systems, data conversion, and user exits for special program processes.

QUALIFICATIONS:

3-5 years of SAP analyst experience.
3-5 years general financial business experience.
Experience with both ECC and S/4 HANA.
At least one year of experience in setting up IMG configurations in SAP.
Demonstrated expertise in functional and technical knowledge of SAP FI/CO.
Strong interpersonal relationship skills
Able to manage multiple issues and requests at one time.

EDUCATION/ EXPERIENCE:

4-year college degree,

REASONING ABILITY:

Problem-solving skills using deductive logic ability.
Demonstrated written and verbal communication skills.
Inter-personal skills, working well with people and in groups.
Technical writing skills

CERTIFICATES, LICENSES, REGISTRATIONS:

SAP FI/CO Certification preferred.

We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.

Makino offers competitive pay, generous benefits including Medical/Dental/Vison, company paid LTD and STD, 401k, bonus plan and ongoing training.

Makino is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Quick Apply

Refine Your Search

help desk analyst jobs in cincinnati, oh

SAP FICO Business Analyst

Sr. SAP FICO Business Analyst

Information Technology Service Desk Co-op - Fall 2026

Technical Support Analyst (Hybrid)

IT Support Analyst

Senior Human Resource Business Technology Analyst

Business Analyst

Servicenow Configuration Management Database Analyst III

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