Top 120 It field support/crm Jobs in Cincinnati, Oh

Technical Service Representative
Integra LifeSciences —Cincinnati, OH
- $20.24 - $27.36 an hour
- Email
- Oracle
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
6d
Virtual Measure Technician
Great Day Improvements: A Family of Brands —Cincinnati, OH
- Online Application
- Carpentry
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Account Manager
ThyssenKrupp —Hamilton, OH
- Weekends as needed
- Basic math
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Spectrum B2B Outside Sales Small Business Account Executive- Cincinnati
Spectrum —Cincinnati, OH
- $90,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Health insurance
1d
Spectrum B2B Outside Sales Small Business Account Executive- Blue Ash
Spectrum —Blue Ash, OH
- $90,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Health insurance
1d
Territory Manager - Outside Sales
Priority-1 Inc. —Cincinnati, OH
- $40,000 a year
- Full-time
- Mid-level
- Office
- Business development
- Profit sharing
- Health savings account
Quick Apply
Pricing Analyst
DuBois Chemicals —Sharonville, OH
- Full-time
- Mid-level
- Finance
- SQL
13d
Membership Sales Director (Remote)
Crystal Clear Wellness RX —Cincinnati, OH
- Full-time
- Remote
- 5 years
- Senior level
- Telehealth
Quick Apply
6d
Advancement Writer
University of Cincinnati Foundation —Cincinnati, OH
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Marketing
- Customer service
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
6d
Business Analyst - Financial Services
Encore Technologies —Norwood, OH
- ERP systems
- Mid-level
- Office
EZConnect Regional Call Center Agent
Metro —Cincinnati, OH
- Microsoft Outlook
- Computer literacy
- Writing skills
CRM & Business Systems Coordinator
ORGANIZED LIVING INC —Cincinnati, OH
- Hybrid work
- Marketing
- Office
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
AI Automation Engineer
CBT —Cincinnati, OH
- Computer Science
- SQL
- Continuous improvement
- Dental insurance
- 401(k)
Quick Apply
CRM Analytics Engineer
Vector Solutions —Cincinnati, OH
- Full-time
- 3 years
- SQL
- Analysis skills
- Tuition reimbursement
- 401(k) matching
Quick Apply
14d
Marketing Operations Specialist
Waites Sensor Technologies Inc —Cincinnati, OH
- Marketing
- Research
- Mid-level
- Profit sharing
- Opportunities for advancement
Quick Apply
6d
Landscape Office Assistant Manager
Marvins Organic Gardens —Cincinnati, OH
- $20 - $25 an hour
- Part-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid time off
- Employee discount
Quick Apply
HEALTHCARE RECRUITER
American Health MW LLC —Cincinnati, OH
- Mid-level
- Organizational skills
- Business Administration
- Opportunities for advancement
Quick Apply
Development Coordinator
NewPath Child & Family Solutions —Cincinnati, OH
- Online Application
- Inventory management
- Writing skills
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Quality Coordinator
Weiss Technik North America, Inc. —Cincinnati, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
2d
ERP Administrator
CINCINNATI ASSOCIATION FOR THE BLIND —Cincinnati, OH
- Full-time
- Computer Science
- 3 years
- SQL

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Technical Service Representative

Integra LifeSciences -
Cincinnati, OH

Apply Now

Job Details

Full-time
$20.24 - $27.36 an hour
6 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Post-sales issue resolution
Managing clients in a customer support role
Client database systems
Productivity software
Order issue resolution

Full Job Description

Changing lives. Building Careers.

Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.

The Technical Customer Service representative will be responsible for service and repair order cycle for all products serviced at the service center in the most efficient and accurate manner. This person will work with product marketing, field sales, equipment and logistics, and other customer service representatives to ensure customer retention and satisfaction. This individual will also be responsible for working closely with the Sr. Service Contract Analyst to support the efficient and timely processing of Service Agreements, including working with sales, customers, and the legal team to facilitate review and approval of contract terms.

RESPONSIBILITIES

Process capital equipment service agreements for Point of Sale, After Point of Sale and Renewals
Process, track, and report on monthly service agreement contracts
Maintain and review contract dashboards
Determine eligibility of equipment to be covered on service contracts
Receive and create customer service request orders that are phoned, faxed, mailed, or sent electronically for our US Operations.
Ensure that all orders are entered timely and accurately.
Transmit order confirmations to customers.
Provide product pricing, availability, and lead time information to customers.
Create new customer accounts and keep existing customer records up to date
Manage service orders through the entire cycle from SR entry through shipping and invoicing
Work with shipping departments to ensure accuracy and on-time delivery of customer orders.
Problem solves customer order issues, track and expedite orders.
Manage communication with Sales and other departments to proactively respond to customer requests

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required for his position.

High School Diploma with 2+ years of experience or equivalent education and years of experience OR Associate Degree with 0-2 years of experience or equivalent education and years of experience
Problem solver with ability to work across the organization to investigate and resolve customer issues
Demonstrated computer skills in Microsoft Office products and Oracle CRM or related CRM applications
Excellent communication skills and time management skills
Experience working with Field Service organizations A PLUS
Problem solves customer order issues, track and expedite orders.
Manage communication with Sales and other departments to proactively respond to customer requests
Answer customer questions or direct customer inquiries to appropriate business groups for response
Constantly seek ways to improve the Customer Support processes
Willingness to work in a team environment

Salary Pay Range:

$20.24 - $27.36 USD Hourly

Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, Employees are eligible for the following Total Rewards | Integra LifeSciences

Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.

This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices:
EEO Is the Law | EOE including Disability/Protected Veterans

Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at [email protected].

Unsolicited Agency Submission

Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate’s name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails.

Integra - Employer Branding from Integra LifeSciences on Vimeo

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Refine Your Search

it field support/crm jobs in cincinnati, oh

Technical Service Representative

Virtual Measure Technician

Account Manager

Spectrum B2B Outside Sales Small Business Account Executive- Cincinnati

Spectrum B2B Outside Sales Small Business Account Executive- Blue Ash

Territory Manager - Outside Sales

Pricing Analyst

Membership Sales Director (Remote)

Advancement Writer

Business Analyst - Financial Services

EZConnect Regional Call Center Agent

CRM & Business Systems Coordinator

AI Automation Engineer

CRM Analytics Engineer

Marketing Operations Specialist

Landscape Office Assistant Manager

HEALTHCARE RECRUITER

Development Coordinator

Quality Coordinator

ERP Administrator

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