Top 12 Lead receptionist Jobs in Cincinnati, Oh

Cannabis General Manager
Green Collar Network —Cincinnati, OH
- $70,000 - $80,000 a year
- Full-time
- Merchandising
- Product management
- Recruiting
Quick Apply
7d
Receptionist - State Farm Agent Team Member
Marcus Bradley - State Farm Agent —Mount Healthy, OH
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
General Manager – Dispensary
Green Collar Network —Cincinnati, OH
- $70,000 - $80,000 a year
- Full-time
- Merchandising
- Product management
- Recruiting
Quick Apply
9d
Lead Front Desk Receptionist
OHC —Cincinnati, OH
- Mid-level
- 3 years
- High school diploma or GED
Receptionist (Every Saturday & Sunday 10a-2p)
Baptist Convalescent Center, Inc. —Erlanger, KY
- Sanitation
- High school diploma or GED
- Typing
Quick Apply
5d
Administrative Assistant - Employee Services & Scheduling
FCCS —Fort Wright, KY
- $20 - $24 an hour
- Part-time
- Google Workspace
- Computer literacy
- Mid-level
- Paid time off
Quick Apply
2d
General Manager Colerain Township
King City Gardens —Cincinnati, OH
- Extended hours
- Hospitality
- Ability to walk for extended periods
- Merchandising
- Paid holidays
- Dental insurance
Quick Apply
Receptionist - State Farm Agent Team Member
Randy Wagner - State Farm Agent —Cincinnati, OH
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Receptionist - Part Time
City of Covington —Covington, KY
- $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
9d
Receptionist - State Farm Agent Team Member
Michael Cason - State Farm Agent —Fort Mitchell, KY
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Children
- Health insurance
- Paid time off
Quick Apply
3d
Administrative Operations Coordinator
DSG-Canusa —Fairfield, OH
- Year round work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Wellness program
Health Unit Coordinator - Ortho Neuro Progressive Care Unit (PCU) - The Jewish Hospital
Mercy Health —Cincinnati, OH
- Mid-level
- High school diploma or GED
- Children
- Health savings account
- Disability insurance
13h

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Receptionist - State Farm Agent Team Member
Marcus Bradley - State Farm Agent —Mount Healthy, OH
Previous experience in a receptionist or customer service role. Assist in handling incoming inquiries and maintaining customer records.
$50,000 - $60,000 a year
Quick Apply
Receptionist - State Farm Agent Team Member
Bri Bosch - State Farm Agent —Cincinnati, OH
Previous experience in a receptionist, customer service, or sales role. Assist in handling incoming inquiries and maintaining customer records.
$40,000 - $60,000 a year
Quick Apply

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Receptionist - State Farm Agent Team Member
Anthony Pelfrey - State Farm Agent —Westerville, OH
Previous experience in a receptionist or customer service role. Assist in handling incoming inquiries and maintaining customer records.
$22 - $26 an hour
Quick Apply
Medical Clinic Receptionist
Planned Parenthood of Greater Ohio —Columbus, OH
Perform front-desk administrative tasks that support health center operations. Provide clients with general, non-clinical information about PPGOH services,…
$18 an hour

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lead receptionist jobs near cincinnati, oh

Cannabis General Manager

Green Collar Network
Cincinnati, OH

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
7 days ago

Qualifications

Vendor relationship building
Customer communication
Community relationship building

Full Job Description

The General Manager is responsible for the overall leadership, compliance, operational execution, financial performance, and team development of a licensed Ohio cannabis dispensary. This position serves as the senior leader of the dispensary and is accountable for driving sales growth, delivering exceptional customer experiences, maintaining regulatory compliance, and developing a high-performing team culture.

The General Manager oversees all aspects of daily operations, including staffing, inventory management, financial controls, customer service, facility maintenance, security, and compliance with Ohio Division of Cannabis Control (DCC) regulations. The role requires a strategic leader who can balance operational excellence with employee development while achieving company performance goals.

Essential Duties & Responsibilities

Leadership & Team Development

● Provide leadership and direction for all dispensary employees, including Assistant General Managers, Inventory Managers, Supervisors, Receptionists, and Dispensary Agents.

●Recruit, hire, onboard, train, coach, and develop team members to support operational success and succession planning.

● Conduct regular performance evaluations, coaching conversations, and corrective action

processes when necessary.

● Foster a culture of accountability, teamwork, customer service excellence, and continuous improvement.

● Lead weekly management meetings, team huddles, and ongoing employee development

initiatives.

● Create and execute development plans for emerging leaders within the organization.

● Promote employee engagement, retention, recognition, and professional growth opportunities.

● Resolve employee concerns and workplace conflicts professionally and consistently.

Operations Management

● Direct all daily dispensary operations to ensure efficient and compliant workflows.

● Establish staffing plans and schedules that align with business demands while maintaining labor budget targets.

● Monitor store performance and implement operational improvements to increase productivity and customer satisfaction.

● Ensure all technology systems, including POS, inventory management, surveillance, and

scheduling platforms, function properly.

● Maintain company standards for cleanliness, merchandising, organization, and facility

appearance.

● Oversee drive-thru operations, curbside services, online order fulfillment, and in-store customer flow.

● Manage vendor relationships and coordinate facility repairs, maintenance, and operational services.

Compliance & Regulatory Oversight

● Ensure full compliance with all Ohio Division of Cannabis Control (DCC) regulations, Ohio

Administrative Code requirements, and company policies.

● Maintain inspection readiness and serve as the primary point of contact during regulatory audits and inspections.

● Monitor changes in state regulations and implement operational updates as required.

● Ensure proper execution of customer verification, product dispensing, record retention, and reporting requirements.

● Oversee security procedures, access controls, surveillance systems, incident reporting, and emergency response protocols.

● Verify all required state, local, and company audits are completed accurately and on schedule.

● Ensure all employees maintain required licensing, certifications, and continuing education requirements.

Inventory & Product Management

● Maintain oversight of all inventory management processes, including receiving, storage, transfers, cycle counts, and audits.

● Ensure inventory discrepancies are investigated, documented, and resolved promptly.

● Oversee quarantine inventory procedures and product destruction processes in accordance with state regulations.

● Ensure accurate inventory reconciliation between METRC, POS systems, and physical inventory.

● Monitor product assortment, stock levels, and ordering practices to maximize sales opportunities and minimize out-of-stock conditions.

● Review inventory reports and partner with purchasing teams to optimize product availability and category performance.

Financial Management & Profitability

● Manage dispensary financial performance and accountability for revenue growth, profitability, labor management, and operational expenses.

● Analyze sales trends, labor metrics, and financial reports to identify opportunities for

improvement.

● Develop action plans to achieve company sales goals and operational targets.

● Oversee cash handling procedures, daily deposits, reconciliations, and financial controls.

● Investigate cash variances and implement corrective actions when necessary.

● Ensure pricing accuracy, promotional execution, and inventory valuation standards are

maintained.

● Participate in monthly business reviews and forecasting activities.

Customer Experience & Sales Performance

● Create and maintain a customer-focused culture centered on service, education, and product knowledge.

● Ensure every customer receives a welcoming, professional, and compliant experience.

● Monitor customer feedback, online reviews, and satisfaction metrics to identify opportunities for

improvement.

● Lead initiatives to improve Average Order Value (AOV), Units Per Transaction (UPT), loyalty participation, and customer retention.

● Support marketing initiatives, promotional campaigns, community outreach, and brand awareness efforts.

● Resolve escalated customer concerns promptly and professionally.

Facility & Asset Management

● Maintain a safe, secure, and professional facility environment.

● Conduct regular facility inspections to identify maintenance, safety, or security concerns.

● Coordinate repairs, preventative maintenance, and vendor services.

● Ensure emergency preparedness plans and security procedures remain current and effective.

● Protect company assets through strong operational controls and accountability measures.

Performance Accountability

The General Manager is responsible for achieving company-established performance goals, including

but not limited to:

Financial Performance

● Revenue Growth

● Gross Profit

● Labor Percentage

● Expense Control

Sales Performance

● Average Order Value (AOV)

● Units Per Transaction (UPT)

● Loyalty Enrollment

● Customer Retention

Operational Excellence

● Inventory Accuracy

● Audit Readiness

● Compliance Scores

● Delivery and Fulfillment Standards

Team Development

● Employee Retention

● Training Completion Rates

● Internal Promotions

● Leadership Development

Customer Experience

● Customer Satisfaction Scores

● Online Review Ratings

● Secret Shopper Performance

● Service Standards Compliance

Leadership Competencies

Successful candidates will demonstrate:

● Strategic Thinking

● Leadership & Team Development

● Effective Communication

● Accountability & Ownership

● Operational Excellence

● Customer Focus

● Compliance Mindset

● Problem Solving & Decision Making

● Change Management

● Financial Acumen

● Conflict Resolution

● Time Management & Organization

Pay: $70,000.00 - $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

lead receptionist jobs in cincinnati, oh

Cannabis General Manager

Receptionist - State Farm Agent Team Member

General Manager – Dispensary

Lead Front Desk Receptionist

Receptionist (Every Saturday & Sunday 10a-2p)

Administrative Assistant - Employee Services & Scheduling

General Manager Colerain Township

Receptionist - State Farm Agent Team Member

Receptionist - Part Time

Receptionist - State Farm Agent Team Member

Administrative Operations Coordinator

Health Unit Coordinator - Ortho Neuro Progressive Care Unit (PCU) - The Jewish Hospital

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