Top 14 Patient access director Jobs in Cincinnati, Oh

Call Center Director – Behavioral Health (Hospital Intake)
NewVista Healthcare —Blue Ash, OH
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
Practice Administrator II- Musculoskeletal Disease
TriHealth —Cincinnati, OH
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
1d
Call Center Director – Substance Use Disorder (SUD)
NewVista Healthcare —Blue Ash, OH
- $70,000 - $100,000 a year
- Full-time
- Addiction Medicine
- HIPAA
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Director, Revenue Integrity
Ensemble RCM LLC —Blue Ash, OH
- $92,400 - $138,600 a year
- Full-time
- In-person
- Senior level
- Leadership
- Tuition reimbursement
1d
Practice Supervisor - MOB 440 Sleep Program - Full Time - Days
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Administrative Fellowship, UCMC Hospital Operations
UC Health, LLC —Cincinnati, OH
- Full-time
- Master's degree
- Bachelor's degree
- Entry level
Quick Apply
8d
Director of Revenue Cycle Management
Primary Health Solutions —Hamilton, OH
- Microsoft Word
- Computer literacy
- Writing skills
Quick Apply
Vice President, Cancer Service Line
UC Health, LLC —Cincinnati, OH
- Master's degree
- Bachelor's degree
- Senior level
Quick Apply
Physician (Medical Director)
US Veterans Health Administration —Florence, KY
- $240,000 - $265,000 a year
- Online Application
- Background check
- Medicine
- Surgery
- Paid holidays
- Dental insurance
Hospice Medical Director
Gentiva —Cincinnati, OH
- $218,200 - $272,775 a year
- Full-time
- CPR Certification
- Medicine
- BC/BE
Quick Apply
MEDICAL DIRECTOR - Oncology Clinical Trials
The Christ Hospital Health Network —Cincinnati, OH
- Medicine
- Hospital
- BC/BE
MEDICAL DIRECTOR - Cardiovascular Intensive Care
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- Medicine
- Surgery
- BC/BE
Chief Medical Officer
The HealthCare Connection Inc. —Cincinnati, OH
- Call employer
- Background check
- Medicine
- Pass drug screening
- 403(b) matching
- Paid holidays
Quick Apply

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Practice Administrator II- Musculoskeletal Disease
TriHealth —Cincinnati, OH
Becomes familiar with Medical staff requirements, practice start up processes, payer credentialing requirements including state license, DEA, CME, EPIC training…
1d

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Director of Patient Experience
Gifthealth Inc —Columbus, OH
Knowledge of cost drivers in pharmacy or healthcare operations, including cost-per-fill and service delivery economics; digital patient experience platforms,…
$122,000 - $150,000 a year
Quick Apply
9d
Patient Access Supervisor - Hospital Team
Ohio Gastro —Columbus, OH
Answer/screen/triage incoming phone calls in a timely and courteous manner. Provides daily direction and communication to hospital scheduling department…
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Call Center Director – Behavioral Health (Hospital Intake)

NewVista Healthcare -
Blue Ash, OH

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Loan forgiveness
Life insurance

Qualifications

Collaborate with healthcare professionals
Patient care outcome improvement
Staff supervision
Patient flow optimization
Managing teams in a customer support role
Team leadership
Standard Operating Procedures (SOPs) implementation
Intake
Healthcare Administration
Bachelor's degree in business
HIPAA
Mid-level
Medical scheduling
Team development
Hiring
Patient experience leadership
Key Performance Indicators
Bachelor's degree
Team training
Health information regulatory compliance
Organizational skills
Hospital scheduling management
Customer issue escalation
Bachelor's degree in healthcare administration
Business Administration
Operational excellence initiatives
Phone triage
Phone call management
Patient services management
Business operations

Full Job Description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242

Call Center Director – Behavioral Health (Hospital Intake)

Position Title: Call Center Director – Behavioral Health

Department: Call Center

Status: Exempt

Position Summary

The Call Center Director – Behavioral Health is responsible for overseeing call center operations supporting inpatient and outpatient behavioral health services. This role ensures efficient intake, scheduling, and patient access to hospital-based care while delivering a high-quality patient experience.

Key Responsibilities

Oversee call center operations supporting behavioral health hospital admissions and scheduling
Manage intake processes for mental health services, ensuring proper level-of-care placement
Monitor KPIs including call volume, response times, patient access, and scheduling outcomes
Lead hiring, training, and development of call center supervisors and staff
Ensure staff are trained on behavioral health intake assessments, crisis calls, and patient engagement
Collaborate with hospital leadership and clinical teams to align admissions with bed availability and program capacity
Ensure compliance with HIPAA and hospital regulatory standards
Implement call center technologies and workflow improvements
Develop intake scripts, triage protocols, and standard operating procedures
Analyze call data to improve efficiency and patient access
Oversee crisis call handling and ensure proper escalation for individuals in need of immediate care

Qualifications

Bachelor’s degree in Healthcare Administration, Business, or related field preferred
3+ years of call center leadership experience preferred.
Experience in behavioral health, hospital intake, or healthcare access strongly preferred
Knowledge of mental health services and level-of-care criteria preferred
Strong leadership, communication, and organizational skills
Ability to manage high-volume, fast-paced environments

About Us

We are a leading behavioral health hospital organization dedicated to providing high-quality mental health and substance use disorder treatment services across multiple levels of care. Our facilities are designed to deliver safe, compassionate, and clinically effective treatment for individuals in need of acute and ongoing behavioral health support.

Our team is committed to improving access to care and ensuring every patient receives timely, appropriate services in a supportive environment. We partner closely with clinical, operational, and community stakeholders to deliver coordinated care that promotes recovery and long-term wellness.

We operate with a strong focus on patient experience, service excellence, and measurable outcomes. Through our call centers and admissions teams, we play a critical role in connecting individuals and families to the care they need—when they need it most.

At our core, we value:

Compassionate Care – Treating every patient with dignity and respect
Access & Responsiveness – Ensuring timely entry into appropriate levels of care
Clinical Excellence – Delivering evidence-based, outcome-driven treatment
Teamwork – Collaborating across departments to support patient success
Accountability – Maintaining high standards in service, compliance, and performance

Join a mission-driven organization where your work directly impacts patients, families, and communities every day.

Perks with us!

Medical Packages with Rx
Flexible Spending Accounts (FSA)
Dependent Care Spending Accounts
Dental Care Program
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match

Education + Leadership Development

Up to $15,000 in Tuition Reimbursements
Student Loan Forgiveness Programs

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.

Quick Apply

Refine Your Search

patient access director jobs in cincinnati, oh

Call Center Director – Behavioral Health (Hospital Intake)

Practice Administrator II- Musculoskeletal Disease

Call Center Director – Substance Use Disorder (SUD)

Director, Revenue Integrity

Practice Supervisor - MOB 440 Sleep Program - Full Time - Days

Administrative Fellowship, UCMC Hospital Operations

Director of Revenue Cycle Management

Vice President, Cancer Service Line

Physician (Medical Director)

Hospice Medical Director

MEDICAL DIRECTOR - Oncology Clinical Trials

MEDICAL DIRECTOR - Cardiovascular Intensive Care

Chief Medical Officer

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