Top 338 Patient access representative Jobs in Cincinnati, Oh

Patient Service Representative II
The Urology Group —Cincinnati, OH
- Full-time
- OSHA
- HIPAA
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
10d
Certified Pharmacy Technician / Patient Care Representative (Job #33197)
InnoSource —Ohio
- $24.50 an hour
- 8 hour shift
- Hybrid work
- Background check
- Research
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Patient Services Representative, University Health Services, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Patient Rep I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Children
7d
Patient Rep II
Cincinnati Children's Hospital —Cincinnati, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
7d
Receptionist
PLANNED PARENTHOOD SOUTHWEST OHIO REGION —Cincinnati, OH
- $20 an hour
- Full-time
- Organizational skills
- Communication skills
- Ability to lift 25 pounds
- Paid holidays
- Disability insurance
Quick Apply
FT Registration Specialist-Colerain Health Center (Dillonvale, OH)
WH Wheeling Hospital Inc. —Dillonvale, OH
- Full-time
- High school diploma or GED
- Criminal background check
- Computer skills
13d
Medical Office Receptionist
LifeStance Health —Cincinnati, OH
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
Birth Certificate Registrar Technician/Newborn Hearing Screener- Post Partum- Full Time- Days
The Christ Hospital Health Network —Cincinnati, OH
- Part-time
- Hospital
- Inpatient
- High school diploma or GED
Medical Receptionist
Elevate MD —Kenwood, OH
- Full-time
- In-person
- Entry level
- Free parking
- Paid training
Quick Apply
5d
Patient Representative III
Cincinnati Children's Hospital —Cincinnati, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
10d
Patient Services Representative, Primary Care, Fulltime, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Internal Medicine
- Primary Care
- HIPAA
Quick Apply
3d
Patient Services Representative - Womens Services Ivy - Eastgate Medical Center - PRN
Mercy Health —Cincinnati, OH
- PRN
- Hospital
- High school diploma or GED
- Children
- Health savings account
- Disability insurance
13d
Patient Access Coordinator - Liberty Admitting and Reg - Part Time - Evenings
The Christ Hospital Health Network —Township of Liberty, OH
- Part-time
- Hospital
- Computer literacy
- Mid-level
Pre-Access Associate
TriHealth —Norwood, OH
- Full-time
- Hospital
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
3d
Pre-Service Access Coordinator - Pre-Registration - Full Time - Days - Remote
The Christ Hospital Health Network —Norwood, OH
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
Ambulatory Access Center Representative, Fulltime, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Writing skills
- No experience needed
- High school diploma or GED
Quick Apply
6d
Front Office Coordinator - Mason, OH
Athletico Physical Therapy —Mason, OH
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
6d
Patient Representative II
Cincinnati Children's Hospital —Fairfield, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Registration Specialist - Child Wellness Campus
Talbert House —Cincinnati, OH
- $18.75 - $20.00 an hour
- Full-time
- Customer service
- Mid-level
- Administrative experience
Quick Apply
6d

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Patient Service Representative II

The Urology Group -
Cincinnati, OH

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us!

https://www.youtube.com/watch?v=SdY7gWpaQ0o

This position is in our office located at:

10220 Alliance Road

Cincinnati OH 45242

NO WEEKENDS, NO EVENINGS, NO HOLIDAYS

We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!

Benefits:

Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient access representative jobs in cincinnati, oh

Patient Service Representative II

Certified Pharmacy Technician / Patient Care Representative (Job #33197)

Patient Services Representative, University Health Services, Full Time, First Shift

Patient Rep I

Patient Rep II

Receptionist

FT Registration Specialist-Colerain Health Center (Dillonvale, OH)

Medical Office Receptionist

Birth Certificate Registrar Technician/Newborn Hearing Screener- Post Partum- Full Time- Days

Medical Receptionist

Patient Representative III

Patient Services Representative, Primary Care, Fulltime, First Shift

Patient Services Representative - Womens Services Ivy - Eastgate Medical Center - PRN

Patient Access Coordinator - Liberty Admitting and Reg - Part Time - Evenings

Pre-Access Associate

Pre-Service Access Coordinator - Pre-Registration - Full Time - Days - Remote

Ambulatory Access Center Representative, Fulltime, First Shift

Front Office Coordinator - Mason, OH

Patient Representative II

Registration Specialist - Child Wellness Campus

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