Top 36 Patient dining experience manager Jobs in Cincinnati, Oh

Patient Dining Experience Manager
Morrison Healthcare —Cincinnati, OH
- $45,000 - $50,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Human Resources Assistant
Medpace, Inc. —Cincinnati, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health insurance
Senior Contract Manager (Remote)
Medpace, Inc. —Cincinnati, OH
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Senior level
- Free parking
- Health insurance
Senior Patient Dining Services Manager
Morrison Healthcare —Cincinnati, OH
- $80,000 - $90,000 a year
- Full-time
- Background check
- Hospital
- ServSafe
- Commuter assistance
- Paid parental leave
Quick Apply
Compensation & Benefits Assistant - Human Resources
Medpace, Inc. —Cincinnati, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Free parking
- Health insurance
Patient Dining Services Manager
Morrison Healthcare —Cincinnati, OH
- $60,000 - $70,000 a year
- Full-time
- Acute care
- Background check
- Hospital
- Commuter assistance
- Paid parental leave
Quick Apply
Clinical Project Coordinator
Medpace, Inc. —Cincinnati, OH
- Full-time
- Office
- Bachelor's degree
- Data entry
- Free parking
- Health insurance
Hospital Manager
Mason Animal Hospital —Mason, OH
- $70,000 - $80,000 a year
- Full-time
- Senior level
- Leadership
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
1d
Human Resources Generalist
Morrison Healthcare —Cincinnati, OH
- $60,000 - $63,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Quick Apply
Server
The Cheesecake Factory —Cincinnati, OH
- $5.50 - $11.00 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
Office and Finance Manager
Morrison Healthcare —Cincinnati, OH
- $51,000 - $53,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Research
- Commuter assistance
- Paid parental leave
Quick Apply
Retail Cafe Manager
Morrison Healthcare —Cincinnati, OH
- $67,000 - $77,000 a year
- Full-time
- Background check
- ServSafe
- Customer service
- Commuter assistance
- Paid parental leave
Quick Apply
Cashier
The Cheesecake Factory —Cincinnati, OH
- $14.50 - $18.25 an hour
- Part-time
- Basic math
- Bakery
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
R Programmer
Medpace, Inc. —Cincinnati, OH
- Full-time
- Computer Science
- Mid-level
- Office
- Free parking
- Health insurance
7d
Clinical Database Programmer
Medpace, Inc. —Cincinnati, OH
- Full-time
- Computer Science
- Office
- Bachelor's degree
- Free parking
- Health insurance
Purchasing Manager
Morrison Healthcare —Cincinnati, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Shiny App Developer
Medpace, Inc. —Cincinnati, OH
- Full-time
- Computer Science
- Mid-level
- Office
- Free parking
- Health insurance
7d
Dishwasher
The Cheesecake Factory —Cincinnati, OH
- $15.50 - $17.50 an hour
- Part-time
- Restaurant
- Entry level
- Commercial
- Health insurance
- Dental insurance
Quick Apply
1d
RETAIL CAFE MANAGER II
Morrison Healthcare —Middletown, OH
- Full-time
- Background check
- ServSafe
- Customer service
- Commuter assistance
- Paid parental leave
Quick Apply
Experienced Data Analyst (AI & BI)
Medpace, Inc. —Cincinnati, OH
- Full-time
- Computer Science
- Mid-level
- Office
- Free parking
- Health insurance
1d

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patient dining experience manager jobs near cincinnati, oh

Patient Dining Experience Manager

Morrison Healthcare -
Cincinnati, OH

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Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Commuter assistance
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan
Pet insurance

Qualifications

Coaching
Employee relationship building
Training & development

Full Job Description

MGR, PATIENT EXPERIENCE - New Business - Cincinnati, OH

Salary: $45,000-50,000

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit

Maintains and supports client satisfaction at a level that ensures account retention

Administers required client/customer surveys and responds in a timely and effective manner

Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives

Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs

Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)

Ensures compliance with all regulatory agencies (CMS, JCAHO)

Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success

Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts

Works closely with on-site management team to reach operational goals

Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize

Participates in all Patient Experience Department learning sessions including monthly educational webinars

Provides recognition for employee when programs are implemented with success

Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success

Compose patient satisfaction reports as needed to management.

Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred

2-3 years in-servicing experience in customer service training

Hospitality and healthcare experience preferred

3-4 years experience in service-oriented operations

Good coaching and on the job training skills required

Excellent organizational skills and ability to multi-task essential

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1554398

Morrison Healthcare

STACEY MOONEY

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Refine Your Search

patient dining experience manager jobs in cincinnati, oh

Patient Dining Experience Manager

Human Resources Assistant

Senior Contract Manager (Remote)

Senior Patient Dining Services Manager

Compensation & Benefits Assistant - Human Resources

Patient Dining Services Manager

Clinical Project Coordinator

Hospital Manager

Human Resources Generalist

Server

Office and Finance Manager

Retail Cafe Manager

Cashier

R Programmer

Clinical Database Programmer

Purchasing Manager

Shiny App Developer

Dishwasher

RETAIL CAFE MANAGER II

Experienced Data Analyst (AI & BI)

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