Top 110 Patient representative Jobs in Cincinnati, Oh

Customer Care Representative I
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Data analysis skills
- Research
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
13d
Patient Services Representative (PSR) – Rookwood Family Medicine
Mercy Health —Norwood, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
13d
Patient Service Representative I
The Urology Group —Cincinnati, OH
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
5d
Patient Services Representative (PSR) – Kenwood Ear, Nose & Throat
Mercy Health —Cincinnati, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Services Representative (PSR) – Fairfield Healthy Weight
Mercy Health —Fairfield, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Access Representative
Cincinnati Children's Hospital —Fairfield, OH
- $17.49 - $20.99 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Children
12d
Medical Patient Services Representative
Mayfield Spine Surgery Center (12254) —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- Paid holidays
Patient Services Representative (PSR) - Mason Primary Care
Mercy Health —Mason, OH
- Primary Care
- High school diploma or GED
- Clinic
- Health savings account
- Disability insurance
Patient Services Representative, Float Pool, Full Time, First
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- Float pool
- HIPAA
Quick Apply
4d
Patient Access Associate Specialist
Ensemble RCM LLC —Cincinnati, OH
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- Inpatient
- Tuition reimbursement
14d
Patient Rep I
Cincinnati Children's Hospital —Southgate, KY
- $17.49 - $20.99 an hour
- Full-time
- Primary Care
- HIPAA
- High school diploma or GED
12d
Patient Services Representative - Front Desk - Westchester, OH
The Dermatology Group —West Chester, OH
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
12d
Patient Representative I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Children
17h
Patient Access Representative - Part Time
Equitas Health, Inc. —Cincinnati, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
5d
Sr Patient Services Representative, OBGYN, Fulltime, First Shift
UC Health, LLC —West Chester, OH
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
Patient Access Representative I or II
Cincinnati Children's Hospital —Township of Liberty, OH
- Weekends as needed
- HIPAA
- High school diploma or GED
- Children
Patient Services Representative, Float Pool, PRN
UC Health, LLC —Cincinnati, OH
- PRN
- Medication administration
- Float pool
- HIPAA
Quick Apply
11d
Sr Patient Services Representative, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
13d
Medical Front Desk Representative
AllerVie Health —West Chester, OH
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply

I want to receive the latest job alert for patient representative in cincinnati, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient representative jobs near cincinnati, oh

Patient Services Representative jobs in Cincinnati, OH

Patient Access Representative jobs in Cincinnati, OH

Patient Representative jobs in Cincinnati, OH

Patient Access Associate jobs in Cincinnati, OH

Customer Support Representative jobs in Harrisburg, PA

Customer Support Representative jobs in Salt Lake City, UT

Customer Support Representative jobs in Southlake, TX

Customer Support Representative jobs in Fountain Run, KY

Liquor Representative jobs in Austin, TX

Chat Support jobs in Tennessee

Peer Support Specialist jobs in Indiana

Remote Customer Success jobs in Dallas, TX

Patient Services Representative jobs in St. Louis, MO

Patient Services Representative jobs in Auburn, WA

Mother Baby Patient Care jobs in New Jersey

Customer Service Representative Remote jobs in Knoxville, TN

Sharp Services jobs in Allentown, PA

Patient Services Representative jobs in Sioux Falls, SD

Business Development Representative jobs in Chicago, IL

Patient Services Representative jobs in Bluffton, SC

Customer Care Representative I

Elevance Health -
Mason, OH

Apply Now

Job Details

Full-time
13 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Customer Care Representative I

Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Hours: The start date for this position is September 14th, 2026. Training will be on-site from 9 AM to 5:30 PM, Monday through Friday, for 16 weeks.

After training, the position will be virtual, but you may need to report to the office as needed by the department (IT issues, performance issues, etc). You will be assigned a permanent shift with a start time between 10:30 AM and 11:30 AM. Candidates must reside within a commutable distance to the Mason, OH office.

The Customer Care Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.

How you will make an impact:

Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Uses computerized systems for tracking, information gathering and troubleshooting.
Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
Performs other duties as assigned.

Minimum Qualifications:

Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

Call center experience strongly preferred.
Experience working in a healthcare environment strongly preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

patient representative jobs in cincinnati, oh

Customer Care Representative I

Patient Services Representative (PSR) – Rookwood Family Medicine

Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic

Patient Service Representative I

Patient Services Representative (PSR) – Kenwood Ear, Nose & Throat

Patient Services Representative (PSR) – Fairfield Healthy Weight

Patient Access Representative

Medical Patient Services Representative

Patient Services Representative (PSR) - Mason Primary Care

Patient Services Representative, Float Pool, Full Time, First

Patient Access Associate Specialist

Patient Rep I

Patient Services Representative - Front Desk - Westchester, OH

Patient Representative I

Patient Access Representative - Part Time

Sr Patient Services Representative, OBGYN, Fulltime, First Shift

Patient Access Representative I or II

Patient Services Representative, Float Pool, PRN

Sr Patient Services Representative, Full Time, First Shift

Medical Front Desk Representative

I want to receive the latest job alert for patient representative in cincinnati, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected