Top 440 Platform user experience Jobs in Cincinnati, Oh

Product Support Specialist - Software
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
Supply Chain Specialist
Kids Dental Brands —Fairfield, OH
- $65,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Children
- Wellness program
- Paid holidays
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Information Systems Support Specialist (4553-07R)
Hamilton County, Ohio —Cincinnati, OH
- $25.90 - $33.67 an hour
- Overtime
- Computer Science
- Customer service
- System design
- Free parking
- Wellness program
Quick Apply
14d
Training & Recruiting Coordinator
Camco Chemical —Florence, KY
- $55,000 - $70,000 a year
- Spanish
- English
- Mid-level
Remote Licensed Independent Marriage and Family Therapist
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
Cyber Zscaler Network Security Engineer / Senior Consultant, Strategy, Growth, and Transformation
Deloitte —Cincinnati, OH
- $105,400 - $207,800 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
CDL Class A Driver Wanted + Sign On Bonus
Loblaw Companies Limited —Ohio
- $90,000 - $100,000 a year
- Full-time
- Background check
- No touch freight
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Yardi and Business Software Administrator
Hills Properties —Blue Ash, OH
- $67,000 - $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health savings account
Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Psychology
- Continuing education credits
- Professional development assistance
Product Support Specialist - Scripting
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Senior New Product Development Engineer
RICHARDS INDUSTRIALS INC —Cincinnati, OH
- $110,000 - $130,000 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Senior level
- Health savings account
- Health insurance
Quick Apply
1d
SAP S4 HANA - Finance Operations
Sonsoft Inc —Cincinnati, OH
- Contract
- Bilingual
- 6 years
- Research
Quick Apply
Senior Analyst - IT Region/Site Support
On-Board Companies —Florence, KY
- $36 an hour
- Email
- 5 years
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Regional Sales Manager
Novolex —Ohio
- Weekends as needed
- Bachelor's degree
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. —Trenton, OH
- $111,300 - $186,100 a year
- Full-time
- 5 years
- Mid-level
- AD&D insurance
- Health insurance
7d
Onsite-IT Support Representative
Yoh, A Day & Zimmermann Company —Florence, KY
- $24.50 - $35.00 an hour
- Contract
- 5 years
- Laboratory experience
- Office
- Health savings account
- Disability insurance
Quick Apply
13d
AWS AI Engineer / USC and GC Candidates can ONLY Apply
Hudson Manpower —Cincinnati, OH
- Full-time
- Remote
- 7 years
- System design
- English
- Profit sharing
- Paid training
Quick Apply
Application Developer I, Power Platform
Cincinnati Children's Hospital —Cincinnati, OH
- $67,537.60 - $86,112.00 a year
- Full-time
- Microsoft Outlook
- Office
- SQL
Technical Product Support Specialist
CommuniCare Health Services Corporate —Blue Ash, OH
- Full-time
- HIPAA
- Office
- Bachelor's degree
Quick Apply
Customer Success Manager (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Quick Apply

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Product Support Specialist - Software

LCS - London Computer Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$21.64 - $28.85 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#L9C1S40

Quick Apply

Refine Your Search

platform user experience jobs in cincinnati, oh

Product Support Specialist - Software

Supply Chain Specialist

Information Systems Support Specialist (4553-07R)

Training & Recruiting Coordinator

Remote Licensed Independent Marriage and Family Therapist

Cyber Zscaler Network Security Engineer / Senior Consultant, Strategy, Growth, and Transformation

CDL Class A Driver Wanted + Sign On Bonus

Yardi and Business Software Administrator

Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)

Product Support Specialist - Scripting

Senior New Product Development Engineer

SAP S4 HANA - Finance Operations

Senior Analyst - IT Region/Site Support

Regional Sales Manager

Data Center Controls Engineer, Data Center Capacity Delivery - Controls

Onsite-IT Support Representative

AWS AI Engineer / USC and GC Candidates can ONLY Apply

Application Developer I, Power Platform

Technical Product Support Specialist

Customer Success Manager (Hybrid)

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