Top 1443 Primary service manager Jobs in Cincinnati, Oh

Human Resources Business Partner
Confidential —Cincinnati, OH
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
12d
Route Team Manager (OH, Cincinnati)
Five Star Breaktime Solutions —Cincinnati, OH
- Full-time
- Background check
- Clean driving record
- Merchandising
- Paid holidays
- Disability insurance
Quick Apply
Central Access Point Intake Specialist
Strategies to End Homelessness —Cincinnati, OH
- $22.50 - $24.50 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Contact Center Manager
DMI —Sharonville, OH
- $113,600 - $142,000 a year
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Delivery Driver North West Cincinnati
Global Meals —Cincinnati, OH
- From $24 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
13d
Project Manager
Macy’s —Mason, OH
- $84,400 - $140,600 a year
- Weekends as needed
- Heavy lifting
- Mid-level
- 3 years
- Store discount
- Paid holidays
Office and Procurement Operations Manager
Inmar —Cincinnati, OH
- $74,985.75 - $124,976.25 a year
- Full-time
- Oracle
- Mid-level
- Office
- Health savings account
- Paid holidays
13d
Discharge Planning Assistant
Cincinnati Children's Hospital —Cincinnati, OH
- $22.18 - $27.73 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Children
4d
Client Service Manager
Fidelity Investments —Covington, KY
- $66,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Loan repayment program
- Health insurance
5d
Area General Manager
Pavion Corp. —Cincinnati, OH
- $175,000 - $200,000 a year
- Microsoft Excel
- Microsoft Outlook
- 11+ years
Quick Apply
Facilities Manager - Liberty Campus
Cincinnati Children's Hospital —Township of Liberty, OH
- $91,520 - $141,850 a year
- Full-time
- 3 years
- Plumbing
- Children
I - Case Manager
Catalyst Counseling, LLC —West Chester, OH
- Hybrid work
- Office
- High school diploma or GED
- Bachelor's degree
- Paid training
- Paid orientation
Quick Apply
Customer Care Center - Account Manager I - II - Personal Lines
The Cincinnati Insurance Companies —Fairfield, OH
- $60,000 - $75,000 a year
- Office
- High school diploma or GED
- Organizational skills
Contact Center Supervisor
DMI —Sharonville, OH
- $113,600 - $142,000 a year
- Overtime
- Mid-level
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
Media Specialist
Spring Grove Cemetery & Funeral Homes —Forest Park, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
Manager Patient Experience
Ensemble RCM LLC —Blue Ash, OH
- $80,100 - $120,150 a year
- Full-time
- 5 years
- Office
- Presentation skills
- Tuition reimbursement
5d
(USA) Store Manager - Supercenter
Walmart —Cincinnati, OH
- $110,000 - $170,000 a year
- High school
- Bachelor of Science
- Merchandising
- Paid jury duty
- Disability insurance
8d
Transportation Manager
Adopt A Class —Cincinnati, OH
- $22 - $26 an hour
- Part-time
- Hybrid work
- Background check
- School experience
- Mid-level
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Senior Account Manager
MetLife —Cincinnati, OH
- $78,000 - $104,000 a year
- Email
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
13d

I want to receive the latest job alert for primary service manager in cincinnati, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

primary service manager jobs near cincinnati, oh

Human Resources Business Partner

Confidential
Cincinnati, OH

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year
12 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Employee misconduct investigations
Teamwork
Interpersonal skills
Caseload management
HR legal compliance
Bachelor's degree
Attention to detail
Employment law in talent management
Process management
Employee relations strategy
Employee record maintenance

Full Job Description

Job Overview

Our HR Business Partner works closely with the VP of Human Resources and other HR professionals to provide comprehensive HR support to a specific business Division. This role acts as a consultant to business leaders and is responsible for aligning business objectives by fostering a positive employee experience, promoting our culture, and ensuring compliance with HR policies and procedures

The HRBP is the front-line trusted advisor to both leaders and colleagues, providing guidance on HR matters and driving initiatives to enhance growth and profitability while establishing a great work environment.

Responsibilities

Employee Relations — Case Management & Execution

Serve as the primary point of contact for employee relations issues, conducting fact-finding, investigations, and documentation to resolve conflicts, grievances, and performance concerns and foster a positive, inclusive work environment.
In partnership with VP of HR manages the full employee relations case load from intake through resolution documenting findings, determining accountability action, and closing out cases accurately and on time.
Coach and guide managers in real time through employee relations situations, accountability action, and difficult conversations, ensuring consistent, compliant, and well-documented outcomes.
Partner with legal and senior HR leadership on complex, high-risk, or legally sensitive employee relations matters, ensuring proper escalation and thorough documentation.
Serve as a trusted HR resource by providing responsive, high-quality support to employees and managers, explaining HR policies, procedures, and employee lifecycle processes in a clear, professional, and customer-focused manner.

HR Administration & HRIS Accuracy

Enter and process all employee changes in the HRIS including new hires, transfers, promotions, pay changes, terminations, and personal data updates, ensuring every transaction is accurate, complete, and entered on time.
Process employee transfers and promotions in partnership with HR Operations, Talent Acquisition, and business leaders, guiding employees and managers through internal movement by clearly communicating expectations, timelines, and required actions, and ensuring every system update is completed accurately.
Audit employee records on an ongoing basis to catch and correct discrepancies, maintaining data integrity across the HRIS as the single source of truth for employee information.
Prepare HR reports and analyze HRIS data to support accurate decision-making by managers and HR leadership.
Execute employee separations — including documentation, system updates, final pay coordination, and compliance steps — ensuring they are managed professionally, accurately, and with a high level of service that protects the employee experience while maintaining compliance.

Employee Engagement

Develop and implement initiatives to promote employee engagement, recognition, and retention. When available, administer and review Employee Satisfaction "PULSE" surveys to identify areas for improvement and enable managers to build plans that improve engagement.

Strategic Partnership & Talent Development

Build strong, trusted relationships with regional and functional leaders to align HR execution with business goals and support talent outcomes and culture in the field.
Identify opportunities to improve HR processes, employee relations practices, and HRIS data quality, recommending and helping implement improvements that increase accuracy and efficiency.
Partner with leaders and the Learning & Development team to identify training needs and develop programs that enhance employee skills and knowledge, facilitating training sessions as needed.

Talent Acquisition, Onboarding & Employee Experience

Collaborate with hiring managers and recruiting to identify staffing needs, coordinating onboarding activities with cross-functional teams to ensure a seamless Day One experience for every new employee.
Partner with Employee Experience team to ensure ensuring onboarding steps are completed accurately and before Day One and proactively addressing gaps before they impact the experience.

HR Policy & Compliance

Ensure compliance with HR policies, procedures, and legal requirements, keeping abreast of employment laws and regulations and recommending policy updates as needed.
Support HR compliance audits and maintain accurate, organized employee records in accordance with company policy and regulatory requirements.

Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field.
3+ years of progressive HR experience with a strong emphasis on employee relations casework and HRIS/HR administration, preferably within a retail, sales, or service organization.
HR certification (ex: SHRM-CP, PHR), preferred
Strong, hands-on knowledge of employee relations practices, investigation techniques, and employment laws, with the ability to apply them consistently and defensibly.
Demonstrated experience managing an employee relations case load, including fact-finding, documentation, and issuing corrective action.
High attention to detail and a strong commitment to data accuracy, with proven experience processing employee changes in an HRIS.
Proficiency with HRIS systems (e.g., ADP Workforce Now), including data entry, auditing, and reporting.
Excellent communication and interpersonal skills, with the ability to build relationships, explain HR processes, and provide exceptional customer service to employees, hiring managers, and business leaders.
Strong problem-solving skills with the ability to anticipate needs and proactively resolve issues.
Demonstrated ability to manage competing priorities and a high case/transaction volume while maintaining a high level of accuracy and responsiveness.
ability to work collaboratively in a fast-paced, team-oriented environment

Our Values

Customer First: Understand and shape customer needs, delivering distinctive value.
Entrepreneurial Drive: Innovate and challenge the status quo to achieve growth.
Transparency & Trust: Lead with humility, honesty, and accountability.
People-Focused: Develop talent, build teams, and lead through collaboration.
Results-Oriented: Drive execution and continuous improvement.

This role is critical in delivering a seamless, engaging, and high-quality employee experience —ensuring every team member feels supported, valued, and set up for success from their first interaction through every stage of their career.

Great Day Improvements is an Equal Opportunity Employer

Pay: $65,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Cincinnati, OH 45241

Quick Apply

Refine Your Search

primary service manager jobs in cincinnati, oh

Human Resources Business Partner

Route Team Manager (OH, Cincinnati)

Central Access Point Intake Specialist

Contact Center Manager

Delivery Driver North West Cincinnati

Project Manager

Office and Procurement Operations Manager

Discharge Planning Assistant

Client Service Manager

Area General Manager

Facilities Manager - Liberty Campus

I - Case Manager

Customer Care Center - Account Manager I - II - Personal Lines

Contact Center Supervisor

Media Specialist

Guest Services Team Member (Part-Time)

Manager Patient Experience

(USA) Store Manager - Supercenter

Transportation Manager

Senior Account Manager

I want to receive the latest job alert for primary service manager in cincinnati, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected