Top 82 Senior claims Jobs in Cincinnati, Oh

Senior Customer Service Representative
Great American Insurance Company —Cincinnati, OH
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Commuter assistance
- Employee stock purchase plan
Quick Apply
10d
Senior Billing Specialist
Talbert House —Cincinnati, OH
- $21 - $25 an hour
- Full-time
- Customer service
- 5 years
- High school diploma or GED
Quick Apply
Liability Senior Claim Representative/Claims Specialist
Great American Insurance Company —Cincinnati, OH
- Full-time
- 5 years
- Office
- Finance
- Commuter assistance
- Employee stock purchase plan
Quick Apply
Senior Patient Access Specialist
Ensemble RCM LLC —Cincinnati, OH
- $18.65 - $19.90 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
- Tuition reimbursement
Senior Account Manager
MetLife —Cincinnati, OH
- $78,000 - $104,000 a year
- Email
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
7d
Senior Benefits Analyst
Cincinnati Children's Hospital —Cincinnati, OH
- $67,537.60 - $86,112.00 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement
Senior Claims Specialist, Environmental Claims
MSIG North America —Cincinnati, OH
- $150,000 - $190,000 a year
- Full-time
- 7 years
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid parental leave
Sr. Field Adjuster, Homeowner Claims - Columbus, OH (Local)
CSAA Insurance Group —Ohio
- $38.88 - $51.88 an hour
- Full-time
- Remote
- High school diploma or GED
- Driver's License
- Bachelor's degree
- 401(k) matching
Content Claim Representative/Senior Claim Representative
Great American Insurance Company —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Employee stock purchase plan
Quick Apply
Sr. Client Service Executive
Gallagher Benefit Services —Cincinnati, OH
- $66,000 - $128,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
Senior Human Resources Generalist
Cincinnati Metropolitan Housing Authority —Cincinnati, OH
- Full-time
- 5 years
- Office
- Bachelor's degree
Quick Apply
Senior Director, Global Marketing
Mammotome —Cincinnati, OH
- $210,000 - $230,000 a year
- Full-time
- Marketing
- 11+ years
- Office
- Health insurance
- Dental insurance
11d
Scientific Communications Senior Manager
Procter & Gamble —Cincinnati, OH
- $110,000 - $165,300 a year
- Weekends as needed
- 5 years
- Office
- Bachelor's degree
KY-Fort Thomas Insurance Sales Specialist Hybrid
AMERICAN SENIOR BENEFITS LLC —Fort Thomas, KY
- $41,500 - $101,000 a year
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Casualty Claims Technical Director/Senior Claims Technical Director
Great American Insurance Company —Cincinnati, OH
- Full-time
- 18 years or older
- 11+ years
- Finance
- Commuter assistance
- Employee stock purchase plan
Quick Apply
OH-Cincinnatti Insurance Sales Specialist Hybrid
AMERICAN SENIOR BENEFITS LLC —Cincinnati, OH
- $41,500 - $101,000 a year
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Sr. Director of Customer Operations
Advanced Ground Systems Engineering LLC —Cincinnati, OH
- $150,000 - $190,000 a year
- Full-time
- Office
- Finance
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Senior Manager, Hospital and Professional Chargemaster - CBO Patient Financial Services - Full Time - Days
The Christ Hospital Health Network —Norwood, OH
- Full-time
- System design
- Finance
- Organizational skills
Senior Editor, AI and Technology, Deloitte Global Insights
Deloitte —Cincinnati, OH
- Remote
- Microsoft Word
- Microsoft Excel
- English
8d
OH-Cincinnati Sales Management Trainee (HEAR FROM OUR AGENTS!)
AMERICAN SENIOR BENEFITS LLC —Cincinnati, OH
- $50,000 - $100,000 a year
- Full-time
- Recruiting
- Leadership
- Communication skills

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Senior Customer Service Representative

Great American Insurance Company -
Cincinnati, OH

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Commuter assistance
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching

Qualifications

High school diploma or GED
Productivity software

Full Job Description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The P&C Corporate Claims Division consists of over 100 professionals who support Great American’s highly diversified P&C claims operations across the world. The functional teams within our division include Claims Practices, Claims Counsel, Claims Support Services, Claims Resolution Services and Legacy Claims. The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business. Within the Claim Support Services group is the Claims First Notice of Loss Customer Service team.

FNOL Customer Service is a claims support team within Corporate Claims that specializes in engaging with our internal and external customers over the phone. This claim support team assists in various methods, which includes phone claim intake, new loss set up, and numerous other complex tasks for 12 claim departments and other Corporate shared services within the Great American organization. This means we support hundreds of Claim Professionals across the entire company because of our various support functions. Joining this team will give you a unique view of the company with the ability to network across divisional lines. We are looking for a candidate to join our High Performing Team who values growth, development, and providing a memorable customer experience.

Hours of operation are Monday through Friday 8am to 8pm ET.

Seeking a 10am-7pm ET shift
Seeking a 11am-8pm ET shift

The FNOL Customer Service team is looking for a Sr. Customer Service Representative to join the Claims team in our Cincinnati, OH office. This position will be in our downtown, Cincinnati office and will offer a hybrid work schedule (4 days in the office, 1 day working remote) post our initial training period.

Essential Job Functions and Responsibilities

Representative must perform customer interactions quickly
Performs claim intake via phone from Insureds, Claimants, Agents, and other parties during the initial First Notice of Loss (FNOL) for Worker’s Compensation, Auto, Property, General Liability, Storage, Equine, and others. Responds to inquiries, complaints, and concerns regarding the claims handling process and procedures.
Take 20-25 inbound calls per day
Resolves routine and non-routine incoming insured requests, while referring more complex issues to more experienced staff.
Troubleshoot customer questions
Researches and resolves simple to moderately complex customer complaints to ensure customer satisfaction and retention. Responsible for documenting processes used to correct issues.
Responds to correspondence, complaints, and information requests via telephone or e-mail.
Utilizes computerized systems for tracking, documenting questions/responses, information gathering, and/or troubleshooting.
Submits routine annotations on insureds’ claims. Processing may be determined by specific line of business.
Maintains familiarity with policies and procedures, as well as the business and organization. Complies with company and regulatory guidelines.
Call center experience preferred but not required
Performs other duties as assigned.

Job Requirements

High School Diploma or equivalent.
1 to 3 years of related customer service experience.
Excellent written, verbal, and interpersonal skills.
Ability to work in a fast-paced environment with minimal supervision.
Must have strong PC skills and strong working knowledge of Microsoft Office.
Ability to interact well with others in a team environment.
Makes methodical yet swift decisions to meet customer needs.
Strong customer service and interpersonal skills.
Develops communication skills that convey a clear understanding of the unique needs of various customers.

Business Unit:

Corporate Claims

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

Excludes seasonal employees and interns.

Quick Apply

Refine Your Search

senior claims jobs in cincinnati, oh

Senior Customer Service Representative

Senior Billing Specialist

Liability Senior Claim Representative/Claims Specialist

Senior Patient Access Specialist

Senior Account Manager

Senior Benefits Analyst

Senior Claims Specialist, Environmental Claims

Sr. Field Adjuster, Homeowner Claims - Columbus, OH (Local)

Content Claim Representative/Senior Claim Representative

Sr. Client Service Executive

Senior Human Resources Generalist

Senior Director, Global Marketing

Scientific Communications Senior Manager

KY-Fort Thomas Insurance Sales Specialist Hybrid

Casualty Claims Technical Director/Senior Claims Technical Director

OH-Cincinnatti Insurance Sales Specialist Hybrid

Sr. Director of Customer Operations

Senior Manager, Hospital and Professional Chargemaster - CBO Patient Financial Services - Full Time - Days

Senior Editor, AI and Technology, Deloitte Global Insights

OH-Cincinnati Sales Management Trainee (HEAR FROM OUR AGENTS!)

I want to receive the latest job alert for senior claims in cincinnati, oh

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