Top 4 Windows desktop support tech Jobs in Cincinnati, Oh

Desktop Support Technologist
ProScan Imaging, LLC —Cincinnati, OH
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
8d
Desktop Support Technician
Audit-Tel Inc —Cincinnati, OH
- $38,500 - $45,000 a year
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Computer Refurbishment Technician
Deluxe PCs, LLC —Florence, KY
- From $18 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Software Engineer, Windows/Desktop Applications - Cincinnati, OH, USA
Speechify —Cincinnati, OH
- $140,000 - $200,000 a year
- Remote
- Windows
- Mentoring
- APIs
12d

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Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
Quick Apply
6d
Senior Software Engineer, Windows/Desktop Applications - Columbus, OH, USA
Speechify —Columbus, OH
Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
$140,000 - $200,000 a year
6d

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Desktop Support Technologist

ProScan Imaging, LLC -
Cincinnati, OH

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Teamwork
Serving clients
Interpersonal skills
iOS
Windows
Attention to detail
Desktop (troubleshooting support)
Client services
Remote access software
Computer networking
Customer support
Productivity software
Technical support via email
Technical Proficiency
Peripheral hardware support

Full Job Description

Desktop Support Tech. I - Full Time Position

Position Summary:

The Desktop Support Tech. will strive to resolve our customers’ technical issues effectively and efficiently while providing the highest level of customer service possible. Individuals assigned to this position will normally perform duties independently and according to established company procedures and practices. This employee will perform a variety of duties, including, but not limited to, customer support, software/hardware troubleshooting, and general administrative and technical tasks.

Essential Duties and Responsibilities:

Identify, research, escalate or resolve technical problems for customers.
Respond to telephone calls and trouble tickets for a variety of technical support issues in a timely and courteous manner.
Document, track, and monitor issues to ensure timely resolution.
Work in collaboration with the System Engineers and Clinical staff to resolve problems.
Assist in evaluating, documenting, and deploying corporate software tools.
Perform general technical and administrative tasks.
Paid evening, weekend, and holiday on-call support as determined by rotation.
Primary scheduled work hours during 1st shift.

Qualifications Required:

Education and/or Experience:

Bachelor’s Degree in a technical field or equivalent combination of an Associate’s Degree and experience in helpdesk and customer support.
Experience in a customer support environment, with knowledge of helpdesk protocols and processes.
Experience in healthcare, radiology, PACS, or medical informatics is a plus.

Technical Skills Required:

Ability to troubleshoot a variety of software and peripherals.
Use of remote access and troubleshooting tools.
Familiarity with Microsoft Windows operating systems.
Proficient in the use of commercial software packages such as Microsoft Word, Excel, and PowerPoint.
Basic knowledge of networking.
Ability to effectively troubleshoot and resolve problems with all levels of management and users.

Other Knowledge, Skills, and Abilities:

Ability to work in a team environment while remaining both collaborative and independent.
Ability to promptly answer support-related emails, phone calls, and other electronic communications.
Self-motivated, detail-oriented, and organized.
Excellent interpersonal communication skills and strong analytical and problem-solving skills.
Commitment to a positive client service mentality.
Ability to organize and prioritize work activities and handle multiple projects simultaneously.
Ability to make practical decisions and independent judgments without appreciable direction or advance preparation.
Willingness and flexibility to support customer needs.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

healthcare: 1 year (Preferred)
iOS: 1 year (Preferred)
Windows: 1 year (Required)

Ability to Relocate:

Cincinnati, OH 45213: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

windows desktop support tech jobs in cincinnati, oh

Desktop Support Technologist

Desktop Support Technician

Computer Refurbishment Technician

Senior Software Engineer, Windows/Desktop Applications - Cincinnati, OH, USA

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