Top 8 Application support specialist Jobs in Cincinnati Oh

Customer Success Specialist
LCS - London Computer Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid parental leave
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1d
IT Support Specialist II
Steel & O'Brien Manufacturing —West Chester, OH
- $62,000 - $68,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
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Mason City Schools - Dream Center Specialist
Greater Cincinnati School Application Consortium —Mason, OH
- Full-time
- Background check
- Team management
- Ability to sit for extended periods

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14h
Customer Success Specialist
LCS - London Computer Systems —Cincinnati, OH
Identify and grow opportunities within account portfolio and collaborate with sales team to ensure continued profitability. 401(K) with employer match.
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1d

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Customer Success Specialist

LCS - London Computer Systems -
Cincinnati, OH

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Job Details

Full-time
1 day ago

Benefits

Wellness program
Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Do you thrive on building relationships, solving complex challenges, and helping customers achieve their goals? Are you naturally curious, able to uncover opportunities others might miss, and skilled at guiding people towards the best solutions?

LCS is looking for a Customer Success Specialist to serve as a trusted advisor to our customers, helping them maximize the value of our Rent Manager software while building long-term partnerships that drive retention, growth, and success. In this role, you’ll collaborate with customers, internal teams, and leadership to deliver exceptional experiences and meaningful business outcomes.

If you enjoy influencing decisions, leading conversations, and making a measurable impact on customer success, we’d love to hear from you.

Responsibilities

Become an expert in the Rent Manager product and assigned customer’s businesses.
Act as the lead point of contact for assigned customer portfolio.
Address business-specific questions in Rent Manager and assist with high level feature requests.
Ability to consistently meet overall retention, customer satisfaction, profitability, and revenue growth goals.
Learn the customer’s business and establish a trusted and strategic advisor relationship.
Plan long-term roadmaps with customers to improve their Rent Manager experience.
Deliver product and feature demonstrations.
Keep customers updated on changes to the product they’re using, new features and new products that benefit their business.
Advocate for a customer’s business within our organization.
Identify and grow opportunities within account portfolio and collaborate with sales team to ensure continued profitability.
Document all account activities in internal database system and ticket-tracking software.

Preferred Qualifications

High School diploma required; Bachelor’s degree preferred
1-2 years of prior account management, premium support, or product support experience
Excellent work ethic
Demonstrated ability to communicate with individuals at all levels of an organization
Understanding of basic accounting practices
High energy, integrity, and can-do attitude
Ability to deliver client-focused solutions based on customers’ business needs
Ability to work in a team environment
Ability to travel to and attend tradeshows

Benefits

Health, dental, & vision insurance
Wellness program with rewards for healthy activities
401(K) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building, wooded campus with nature trail
On-site fitness center
One of Cincinnati’s “Top Places to Work”
Hybrid work schedule available; 50% in the office, 50% remote

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

**Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us.

#L9C1S40

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application support specialist jobs in cincinnati oh

Customer Success Specialist

IT Support Specialist II

Mason City Schools - Dream Center Specialist

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