Top 386 Customer advocate Jobs in Cincinnati Oh

Hospital Based Bilingual Patient Advocate
Elevate Patient Financial Solutions —Cincinnati, OH
- $19 - $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Hospital
- Paid holidays
- Health insurance
Quick Apply
Customer Service Delivery Advocate- 4 day work week!
Carvana —Hamilton, OH
- $20 an hour
- Background check
- Clean driving record
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Mental Health Customer Service Representative (Remote)
Myriad Genetics Inc. —Mason, OH
- Full-time
- Remote
- Spanish
- Word processing
- Computer literacy
Customer Support Specialist Full Time
PorchToPatio LLC. —Cincinnati, OH
- $20 an hour
- Full-time
- Hybrid work
- Office
- In-person
- Leadership
- Paid training
- Health savings account
Quick Apply
1d
Customer Relationship Advocate Career Development Experience- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
4d
Patient Escorter
Cincinnati Children's Hospital —Cincinnati, OH
- $16.50 - $19.80 an hour
- Full-time
- High school diploma or GED
- Children
- Conflict management
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Customer Service Advocate
Mazak Corporation —Florence, KY
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Produce Associate
Sam's Club —Cincinnati, OH
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Cafe Associate
Sam's Club —Cincinnati, OH
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Client Coordinator
Maxim Healthcare —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
7d
Baker and Packager Associate
Sam's Club —Cincinnati, OH
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Customer Solutions Advocate
Fifth Third Bank —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Cincinnati, OH
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
4d
Customer Senior Analyst
The Clorox Company —Mason, OH
- $75,800 - $170,100 a year
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Communication skills
- Health insurance
- Adoption assistance
Remote Licensed Independent Marriage and Family Therapist
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Psychology
- Continuing education credits
- Professional development assistance
Maintenance Technician II
ThyssenKrupp —Hamilton, OH
- Extended hours
- Microsoft Word
- Microsoft Excel
- Basic math
- Paid holidays
- Disability insurance
Robotic Welder - 3rd Shift
ThyssenKrupp —Hamilton, OH
- $17 - $19 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Hand tools
- Paid holidays
- Disability insurance

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customer advocate jobs near cincinnati oh

Hospital Based Bilingual Patient Advocate

Elevate Patient Financial Solutions -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$19 - $25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Referral program
Pet insurance

Qualifications

Spanish
Microsoft Outlook
Spreadsheets
English

Full Job Description

Make a real difference in patients’ lives—join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Cincinnati, OH, with a Monday-Friday schedule from 8:00 AM to 4:30 PM.

Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate’s mission is to make a difference. Are you ready to be the difference?

As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy—meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life’s most vulnerable moments.

Job Summary

The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.

Essential Duties and Responsibilities

Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
Complete the appropriate applications and following through until approved.
Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
Provide exceptional customer service at all times.
Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
Maintain assigned work queue of patient accounts.
Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
Request home visits as needed to acquire documentation.
As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
Regular and timely attendance.
All other duties as assigned

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

High School Diploma or GED preferred, except when required by our client.
Prior hospital experience preferred
Adaptability when dealing with constantly changing processes, computer systems and government programs
Professional experience working with state and federal programs
Critical thinking skills
Ability to maneuver throughout the hospital and patients’ rooms throughout scheduled work shift.
Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client’s Dress Code.
Ability to multitask
Ability to function in a fast-paced environment

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

Medical, Dental & Vision Insurance
401K (100% match for the first 3% & 50% match for the next 2%)
15 days of PTO
7 paid Holidays
2 Floating holidays
1 Elevate Day (floating holiday)
Pet Insurance
Employee referral bonus program
Teamwork: We believe in teamwork and having fun together
Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

#IND123

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Refine Your Search

customer advocate jobs in cincinnati oh

Hospital Based Bilingual Patient Advocate

Customer Service Delivery Advocate- 4 day work week!

Mental Health Customer Service Representative (Remote)

Customer Support Specialist Full Time

Customer Relationship Advocate Career Development Experience- Covington, KY

Patient Escorter

Customer Care Representative II

Customer Service Advocate

Produce Associate

Cafe Associate

Client Coordinator

Baker and Packager Associate

Customer Solutions Advocate

Prepared Meals and Rotisserie Chicken Associate

Customer Service Representative- Covington, KY

Customer Senior Analyst

Remote Licensed Independent Marriage and Family Therapist

Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)

Maintenance Technician II

Robotic Welder - 3rd Shift

I want to receive the latest job alert for customer advocate in cincinnati oh

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