About BrandRank.AI
BrandRank.AI helps brands understand and improve how they appear across AI-powered search and recommendation platforms. As AI increasingly shapes consumer discovery and decision-making, BrandRank.AI provides the visibility, insights, and strategic guidance brands need to win in the new era of AI search.
We're a fast-growing startup working with leading global brands and are looking for an Operations Associate to help build scalable internal processes while supporting our finance, operations, customer administration, and accounting functions.
The Opportunity
This is an ideal role for someone early in their career who enjoys organization, solving problems, and making businesses run more efficiently. You'll work closely with the Director of Finance & Operations and gain exposure to nearly every aspect of running a high-growth technology startup.
No two days will be the same. One day you may be processing invoices and reconciling accounts, the next coordinating customer onboarding, organizing investor documentation, or improving internal business processes.
If you're highly organized, detail-oriented, and enjoy taking ownership of projects, this role provides tremendous growth opportunities.
What You'll Do
Finance & Accounting
- Process accounts payable
- Generate customer invoices and assist with accounts receivable collections.
- Perform monthly bank and credit card reconciliations.
- Maintain accurate financial records in QuickBooks.
- Assist with month-end close activities, including journal entries and account reconciliations.
- Assist with expense reporting and employee reimbursements.
- Support annual financial review, tax preparation, and audit requests.
- Maintain vendor records and assist with purchase orders and payment tracking.
Operations & Administration
- Support day-to-day business operations across multiple departments.
- Maintain company documentation, SOPs, and internal knowledge base.
- Coordinate office operations, supplies, vendors, and facilities.
- Manage company software subscriptions and vendor renewals.
- Organize company files and maintain document repositories.
Customer Operations
- Assist with contract administration.
- Ensure contracts and related documentation are accurately maintained in HubSpot.
- Support customer reporting and operational requests.
Process Improvement
- Document and improve internal workflows.
- Create templates, checklists, and standard operating procedures.
- Identify opportunities to automate repetitive administrative and accounting tasks.
- Improve consistency and efficiency across finance and operational processes.
What We're Looking For
Required Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- 1–3 years of experience in accounting, bookkeeping, finance, operations, or office administration.
- Basic understanding of bookkeeping and accounting principles.
- Strong proficiency in Microsoft Excel and Google Sheets.
- Exceptional organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience with QuickBooks Online.
- Experience with HubSpot or CRM systems.
- Experience with expense management and month-end close.
- Familiarity with project management software.
- Experience working in a startup or high-growth environment.
- Interest in AI, technology, or SaaS.
Success in This Role
Within your first 90 days, you'll be expected to:
- Take ownership of accounts payable and invoicing processes.
- Successfully complete monthly bank and credit card reconciliations.
- Coordinate customer contract administration through HubSpot.
- Become a trusted resource for finance and operational support across the company.
What Makes You Successful
You're someone who:
- Loves bringing order to chaos.
- Enjoys working with numbers and solving problems.
- Takes initiative without waiting to be asked.
- Has exceptional attention to detail.
- Thrives in a collaborative startup environment.
- Wants to grow into increasing responsibility in finance and operations.
Why Join BrandRank.AI?
- Work directly with company leadership.
- Gain hands-on experience in finance, accounting, and business operations.
- Opportunity for rapid career growth.
- Meaningful ownership and responsibility from day one.
- Collaborative, entrepreneurial culture.
- Help shape one of the fastest-growing categories in AI.
BrandRank.AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: From $25.00 per hour
Education:
Experience:
- QuickBooks Online: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Ability to Commute:
- Cincinnati, OH 45202 (Preferred)
Work Location: Hybrid remote in Cincinnati, OH 45202
