Top 55 Operation analyst Jobs in Cincinnati Oh

Customer Operations Analyst - Order Management (In office)
NAOS CANADA INC. —Cincinnati, OH
- $47,000 - $53,000 a year
- Full-time
- Remote
- Mid-level
- Office
- Organizational skills
Quick Apply
8d
Analyst, Customer Supply Chain
Kraft Heinz Company —Cincinnati, OH
- $77,800 - $97,300 a year
- Oracle
- Mid-level
- Office
- AD&D insurance
- Paid holidays
11d
Project Operations Analyst
Stratus Team LLC —Cincinnati, OH
- $95,000 - $125,000 a year
- Full-time
- Oracle
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
11d
Logistics Analyst
Republic Services —Covington, KY
- Full-time
- Mid-level
- Leadership
- 2 years
- AD&D insurance
- Employee stock purchase plan
Supply Chain Analyst I
Resilience US, LLC —Blue Ash, OH
- $50,000 - $72,500 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Operations Analyst
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Office
- Finance
- Analysis skills
Business Analyst
EVERSANA —Mason, OH
- $86,000 - $103,000 a year
- Nights as needed
- Remote
- Microsoft Excel
- Research
- Mid-level
Quick Apply
Hotel Revenue Analyst
Keystone Hotel Group —Cincinnati, OH
- Full-time
- Analysis skills
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
Private Client Group Operations Analyst
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Mid-level
- Office
- Finance
11d
Securities Analyst I - Ops
Fifth Third Bank —Cincinnati, OH
- Full-time
- Microsoft Excel
- Research
- Office
11d
Business Intelligence Analyst
Berkley —West Chester, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Opportunities for advancement
Business Analyst - Financial Services
Encore Technologies —Norwood, OH
- ERP systems
- Mid-level
- Office
Operations Systems Analyst
Crane Worldwide Logistics LLC —Hebron, KY
- Mid-level
- Analysis skills
- Bachelor's degree
- Wellness program
- Health insurance
Systems Analyst
METCUT RESEARCH ASSOC —Cincinnati, OH
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Delegated Authority Operations Analyst
Core Specialty —Cincinnati, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Health savings account
5d
IT Business Systems Analyst
Crane ChemPharma & Energy —Cincinnati, OH
- Full-time
- Computer science
- Computer Science
- English
Material Analyst Buyer
Standard Textile —Cincinnati, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Health insurance
Data Analyst— Not Remote (On-Site in Hamilton, OH)
Primary Health Solutions —Hamilton, OH
- Computer Science
- Customer service
- Computer literacy
Quick Apply
IT Business Analyst
Tire Discounters —Cincinnati, OH
- Computer Science
- Mid-level
- Office
Quick Apply
4d
Operational Systems Analyst (Intralogistics)
Storage Solutions Inc —Erlanger, KY
- Remote
- Mid-level
- Analysis skills
- Travel
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for operation analyst in cincinnati oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Operations Analyst - Order Management (In office)

NAOS CANADA INC. -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$47,000 - $53,000 a year
8 days ago

Qualifications

Customer communication
Data visualization software proficiency
Customer returns handling
Sales analytics & reporting tools
Business intelligence tools
Sales management systems proficiency
CRM system proficiency
Excel data analysis

Full Job Description

Customer Operations Analyst (order management)

ERP (SAP, Netsuites, etc.), Excel & Power BI - B2B Order Management role

You want to contribute to a collective adventure, undertake, test, learn, develop and challenge yourself? We have (more than) a job for you!

At NAOS, we are committed people, who think and act differently.

We are a company useful to the world. Everyday, we strive to love, understand and care for the living. Our brands, BIODERMA, INSTITUT ESTHEDERM and ETAT PUR are rooted in a unique approach : Ecobiology. This is how we make breakthrough and useful innovations.

With a presence in over 100 countries and a community of 3,400 NAOSians, we have opted for a single design and manufacturing site, NAOS Les Laboratoires, in Aix-en-Provence (France), to control the quality and unique design of our products.

WHO WE LOOK FOR

We are looking for a Customer Operations Analyst based directly at our logistics platform in Cincinatti (Herbron Kentucky 41048) to provide reliable, accurate, and responsive customer service support for NAOS USA’s B2B customers (brick-and-mortar, distributors, pharmacies, institutes) and internal stakeholders (training, marketing, HR), ensuring operational excellence and data-driven insights.

With

Experience with ERP and CRM/order systems (e.g., SAP, NetSuite, Salesforce)
Analytical mindset, proficiency in Excel and Power BI
Excellent written and verbal communication
Strong organizational skills and attention to detail
Ability to manage complexity and multiple priorities

WHAT YOU WILL BRING

Your main responsibilities will include:

Customer & Stakeholder Support

Handle inquiries on orders, shipping, invoices, and product availability
Liaise with finance for payment issues, credit limits, and chargebacks
Manage service issues and coordinate replacements or returns with QA (Daira)
Maintain proactive communication with customers and sales reps

Dashboarding & Performance Tracking

Maintain and update customer service KPIs dashboard (orders processed, OTIF, complaints, etc.)
Track and analyze claims, credit memo volume, reasons, and trends
Support periodic reporting for internal stakeholders (Sales, Finance, Supply)

Process Improvement

Identify process inefficiencies and propose improvements (e.g., order entry automation, document templates)
Ensure SOPs are up-to-date for all B2B customer types and internal processes
Support implementation of new tools or system enhancements

KPIs

Order accuracy rate
OTIF (On-Time In-Full) delivery rate
Ticket resolution time
Internal satisfaction (for HR, Training, Marketing requests)
Volume of claims per 100 orders

Skills Required

Experience with ERP and CRM/order systems (e.g., SAP, NetSuite, Salesforce)
Analytical mindset, proficiency in Excel and Power BI
Excellent written and verbal communication
Strong organizational skills and attention to detail
Ability to manage complexity and multiple priorities

Join us!

NAOS

Quick Apply

Refine Your Search

operation analyst jobs in cincinnati oh

Customer Operations Analyst - Order Management (In office)

Analyst, Customer Supply Chain

Project Operations Analyst

Logistics Analyst

Supply Chain Analyst I

Operations Analyst

Business Analyst

Hotel Revenue Analyst

Private Client Group Operations Analyst

Securities Analyst I - Ops

Business Intelligence Analyst

Business Analyst - Financial Services

Operations Systems Analyst

Systems Analyst

Delegated Authority Operations Analyst

IT Business Systems Analyst

Material Analyst Buyer

Data Analyst— Not Remote (On-Site in Hamilton, OH)

IT Business Analyst

Operational Systems Analyst (Intralogistics)

I want to receive the latest job alert for operation analyst in cincinnati oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected