Top 162 Patient representative Jobs in Cincinnati Oh

Patient Service Representative II
The Urology Group —Cincinnati, OH
- Full-time
- OSHA
- HIPAA
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
7d
Certified Pharmacy Technician / Patient Care Representative (Job #33197)
InnoSource —Ohio
- $24.50 an hour
- 8 hour shift
- Hybrid work
- Background check
- Research
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Patient Services Representative, University Health Services, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Patient and Guest Services Representative I
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- Hospital
- Writing skills
- High school diploma or GED
8d
Patient Rep I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Children
4d
Patient Representative III
Cincinnati Children's Hospital —Cincinnati, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
7d
Patient Rep II
Cincinnati Children's Hospital —Cincinnati, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
4d
Patient Services Representative (PSR), Transplant, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Patient Representative II
Cincinnati Children's Hospital —Fairfield, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Medical Office Receptionist
LifeStance Health —Cincinnati, OH
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
14d
Patient Services Representative, Primary Care, Fulltime, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Internal Medicine
- Primary Care
- HIPAA
Quick Apply
12h
Access Representative, Admitting & Registration, Part Time, First Shift
UC Health, LLC —Cincinnati, OH
- Part-time
- Computer literacy
- High school diploma or GED
- Analysis skills
Quick Apply
Ambulatory Access Center Representative, Fulltime, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Writing skills
- No experience needed
- High school diploma or GED
Quick Apply
3d
Patient Services Representative - Womens Services Ivy - Eastgate Medical Center - PRN
Mercy Health —Cincinnati, OH
- PRN
- Hospital
- High school diploma or GED
- Children
- Health savings account
- Disability insurance
10d
Patient Services Representative (PSR) – Rookwood Family Medicine
Mercy Health —Norwood, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Service Representative I
The Urology Group —Cincinnati, OH
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Patient Access Representative
Cincinnati Children's Hospital —Mason, OH
- Full-time
- Medical office experience
- Primary Care
- High school diploma or GED
11d
Patient Services Representative (PSR) - Physician Office - Anderson Family Medicine
Mercy Health —Cincinnati, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
11d
Patient Access Specialist (11:30am-7:00pm)
DeCoach Recovery Centre —Cincinnati, OH
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Services Representative (PSR) - Physician Office - Tri-County Primary Care
Mercy Health —Hamilton, OH
- Primary Care
- High school diploma or GED
- Clinic
- Health savings account
- Disability insurance
4d

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Patient Service Representative II

The Urology Group -
Cincinnati, OH

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us!

https://www.youtube.com/watch?v=SdY7gWpaQ0o

This position is in our office located at:

10220 Alliance Road

Cincinnati OH 45242

NO WEEKENDS, NO EVENINGS, NO HOLIDAYS

We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!

Benefits:

Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient representative jobs in cincinnati oh

Patient Service Representative II

Certified Pharmacy Technician / Patient Care Representative (Job #33197)

Patient Services Representative, University Health Services, Full Time, First Shift

Patient and Guest Services Representative I

Patient Rep I

Patient Representative III

Patient Rep II

Patient Services Representative (PSR), Transplant, Full Time, First Shift

Patient Representative II

Medical Office Receptionist

Patient Services Representative, Primary Care, Fulltime, First Shift

Access Representative, Admitting & Registration, Part Time, First Shift

Ambulatory Access Center Representative, Fulltime, First Shift

Patient Services Representative - Womens Services Ivy - Eastgate Medical Center - PRN

Patient Services Representative (PSR) – Rookwood Family Medicine

Patient Service Representative I

Patient Access Representative

Patient Services Representative (PSR) - Physician Office - Anderson Family Medicine

Patient Access Specialist (11:30am-7:00pm)

Patient Services Representative (PSR) - Physician Office - Tri-County Primary Care

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