Top 340 Patient service representative Jobs in Cincinnati Oh

Certified Pharmacy Technician / Patient Care Representative (Job #33197)
InnoSource —Ohio
- $24.50 an hour
- 8 hour shift
- Hybrid work
- Background check
- Research
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Patient Rep I
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Children
4d
Patient Rep II
Cincinnati Children's Hospital —Cincinnati, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
4d
Patient Services Representative, University Health Services, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
Medical Office Receptionist
LifeStance Health —Cincinnati, OH
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
14d
Receptionist
PLANNED PARENTHOOD SOUTHWEST OHIO REGION —Cincinnati, OH
- $20 an hour
- Full-time
- Organizational skills
- Communication skills
- Ability to lift 25 pounds
- Paid holidays
- Disability insurance
Quick Apply
Patient Representative III
Cincinnati Children's Hospital —Cincinnati, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
7d
Birth Certificate Registrar Technician/Newborn Hearing Screener- Post Partum- Full Time- Days
The Christ Hospital Health Network —Cincinnati, OH
- Part-time
- Hospital
- Inpatient
- High school diploma or GED
Receptionist Part Time
Pleasant Ridge Healthcare Center —Cincinnati, OH
- Part-time
- Administrative experience
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Pre-Service Access Coordinator - Pre-Registration - Full Time - Days - Remote
The Christ Hospital Health Network —Norwood, OH
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
Call Center/Customer Service Rep
Automated Health Systems —Cincinnati, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
Patient Representative II
Cincinnati Children's Hospital —Fairfield, OH
- $18.16 - $22.25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Pre-Access Associate
TriHealth —Norwood, OH
- Full-time
- Hospital
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
13h
Dental Front Office Weekends
Everyday Dental —Cincinnati, OH
- $16 - $22 an hour
- Part-time
- Dental office
- HIPAA
- Cleaning
Quick Apply
2d
Patient Services Representative, Primary Care, Fulltime, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Internal Medicine
- Primary Care
- HIPAA
Quick Apply
11h
Front Desk - Anderson Smiles Center
Dental Associates Group —Cincinnati, OH
- $20 - $23 an hour
- Full-time
- Dental office
- Administrative experience
- Organizational skills
- Health insurance
Quick Apply
Ambulatory Access Center Representative, Fulltime, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Writing skills
- No experience needed
- High school diploma or GED
Quick Apply
3d
Health Unit Coordinator - Full-time Night Shift
Cincinnati Children's Hospital —Cincinnati, OH
- $17.49 - $20.99 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Patient Services Representative - Womens Services Ivy - Eastgate Medical Center - PRN
Mercy Health —Cincinnati, OH
- PRN
- Hospital
- High school diploma or GED
- Children
- Health savings account
- Disability insurance
10d
Receptionist – Behavioral Health — Day
Blueridge Vista Behavioral Hospital —Cincinnati, OH
- $17 - $20 an hour
- Full-time
- Computer literacy
- 21 years or older
- Data entry
- Paid holidays
- Disability insurance
Quick Apply
8d

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Certified Pharmacy Technician / Patient Care Representative (Job #33197)

InnoSource -
Ohio

Quick Apply

Job Details

Full-time
$24.50 an hour

Benefits

Free parking
Health insurance
Flexible spending account
Paid time off
Life insurance

Qualifications

Process improvement
Research
High school diploma or GED
Customer support
Pharmacy Technician Certification

Full Job Description

Certified Pharmacy Technician / Patient Care Representative

Are you looking to get your foot in the door with a rapidly growing pharmaceutical company that has amazing growth opportunities? InnoSource has partnered with Gifthealth to hire Certified Pharmacy Technicians / Patient Care Representatives at their Columbus, Ohio location. Join their growing team and partner with them in making a positive impact in the world of health care and customer service!

Must have a Pharmacy Technician Certification to be considered

If you are a dedicated and compassionate individual eager to make a meaningful contribution to patient care or customer service, we encourage you to apply for the PCR/CSR role in our client's thriving call center. Join the team and contribute to improving healthcare experiences for patients!

Shift details: Full-time employees will work 40 hours per week

Monday-Friday, you will be assigned an 8 hour shift between 7am-9pm.

Key Responsibilities - Certified Pharmacy Technician / Patient Care Representative

As a Patient Care Representative your day will include:

Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving queries. Average daily call goal of 75+.
Prescription Management: Take verbal prescriptions from healthcare providers and annotate prescriptions
Issuing Triage: Identify the nature of customer issues and direct them to the appropriate internal teams for resolution, as needed.
Collecting Feedback: Gather valuable patient feedback and technical issues, forwarding this information to our account management, partner pharmacy, and product teams to facilitate continuous improvement.
Problem Solving: Understand patients' needs, clarify information, conduct research, and present solutions or alternatives to ensure their satisfaction.
Customer Engagement: Go above and beyond to engage with patients, foster enduring relationships, and cultivate positive experiences.
Documentation: Maintain detailed and comprehensive records of all customer interactions for future reference.

Education and Experience

High School Diploma or equivalent
College Degree Preferred
Previous experience in customer service, support, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years).
Track record of excelling in a call center environment with outstanding performance metrics.
Strong problem-solving skills with an emphasis on process improvement.
Certification: Pharmacy Technician certification required.

Benefits and Pay

The starting pay for this position is $24.50/hour. We also offer a comprehensive healthcare benefits package. Ability for hybrid work is available once specific metrics are accomplished.

CID634

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Pay: $24.50 per hour

Benefits:

Flexible spending account
Free parking
Health insurance
Life insurance
Paid time off

Work Location: Remote

Quick Apply

Refine Your Search

patient service representative jobs in cincinnati oh

Certified Pharmacy Technician / Patient Care Representative (Job #33197)

Patient Rep I

Patient Rep II

Patient Services Representative, University Health Services, Full Time, First Shift

Medical Office Receptionist

Receptionist

Patient Representative III

Birth Certificate Registrar Technician/Newborn Hearing Screener- Post Partum- Full Time- Days

Receptionist Part Time

Pre-Service Access Coordinator - Pre-Registration - Full Time - Days - Remote

Call Center/Customer Service Rep

Patient Representative II

Pre-Access Associate

Dental Front Office Weekends

Patient Services Representative, Primary Care, Fulltime, First Shift

Front Desk - Anderson Smiles Center

Ambulatory Access Center Representative, Fulltime, First Shift

Health Unit Coordinator - Full-time Night Shift

Patient Services Representative - Womens Services Ivy - Eastgate Medical Center - PRN

Receptionist – Behavioral Health — Day

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