Top 2 Performance analyst Jobs in Cincinnati Oh

Training & Performance Supervisor - Monday to Friday, 2:00pm to 10:00pm
Training & Performance Supervisor - Monday to Friday, 10:00am to 6:00pm —Florence, KY
- Monday to Friday
- Mid-level
- Office
- Bachelor's degree
Strategic Sourcing Category Management Manager, Performance Marketing
Kroger —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Health insurance

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Training & Performance Supervisor - Monday to Friday, 2:00pm to 10:00pm

Training & Performance Supervisor - Monday to Friday, 10:00am to 6:00pm
Florence, KY

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Job Details

Qualifications

Training program design for professional development
Human-centered design
Data quality checks
Educational apps (educational technologies)
Staff supervision
Instructional modifications
Creating interactive online courses
Requirements specification
Requirements design
Team supervision
Data quality assurance
Adobe Captivate
Online learning activities
Visio
Metrics Reporting
Mid-level
Learning styles adaptability
Online learning curriculum development
Key Performance Indicators
Quality performance measurement
Bachelor's degree
Content development
Data quality monitoring
Requirements analysis
Organizational skills
Developing e-learning programs
Microsoft Teams
Logistics company experience
Accommodations in instruction
Content management

Full Job Description

ESSENTIAL JOB FUNCTIONS

Maintain internal performance and quality standards set by management.

Ensure that the processes, metrics and visibility are meeting expectations.

Responsible for creating, maintaining and analyzing data related to client metrics, service and visibility.

Analyze client key performance indicators gaps, data quality, and visibility to improve performance, escalating to the Training & Performance Manager when necessary.

Assess support interactions based on established performance and quality standards

Monitor trends and provide recommendations for the design and facilitation of forwarding and operations training courses and associated performance and quality standards.

Deploy as part of a field team as needed for site visits.

Supervise frontline Training & Performance staff as assigned.

Other duties as assigned.

PHYSICAL REQUIREMENTS

Job requires the ability to use vision, adjust focus and work on a standard computer screen
Job may require extended sitting or standing, use of standard office equipment
Job will require presence on-site at the assigned work location

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER SKILLS AND ABILITIES

Excellent communication skills with the ability to convey ideas effectively, listen intently, develop strong training content, and drive adoption across functions and teams.
Ability to deal with ambiguity—given an open-ended task, can achieve great work with minimal supervision.
Self-motivated and goal oriented with strong organization skills and an excellent attention to detail.
Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
Technical competence in using modern technology to develop training content.
Experience in working with end users to elicit and document requirements.
Empathy for end users - craft intuitive workflows that improve user experience.
Strong collaboration and teamwork skills in a small setting, as well as across different geographic locations.
Ability to focus on high quality work while under pressure; drive short-term actions that are consistent with long-term goals.
Advanced knowledge of MS Office, Visio, MS Teams, MS Project and other Microsoft learning and collaboration tools.

EDUCATION AND EXPERIENCE

Bachelor’s degree.
2+ years of experience as an analyst.
Experience working in a global multi-cultural environment.
Experience in the Logistics industry preferred.
Familiarity with eLearning development tools such as Camtasia, Adobe Captivate, or similar is a plus.
Proficient with MS Office or related office suite software.

CERTIFICATION AND LICENSES

Professional certification may be required in some areas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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performance analyst jobs in cincinnati oh

Training & Performance Supervisor - Monday to Friday, 2:00pm to 10:00pm

Strategic Sourcing Category Management Manager, Performance Marketing

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