Top 2 Switchboard operator Jobs in Cincinnati Oh

Communications Center Supervisor, Public Safety, Full Time, Third
UC Health, LLC —Cincinnati, OH
- Full-time
- Mid-level
- Recruiting
- 1 year
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At Your Service Agent
The Lytle Park Hotel an Autograph Collection —Cincinnati, OH
- $17.00 - $20.40 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Commuter assistance
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Switchboard Operator - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
This position involves screening for patient information; digital paging; public address announcements; answers, communicates and documents emergent calls;…
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PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…

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Communications Center Supervisor, Public Safety, Full Time, Third

UC Health, LLC -
Cincinnati, OH

Quick Apply

Job Details

Full-time

Qualifications

Call center experience
Associate's degree

Full Job Description

Supervise the switchboard operators, dispatchers, oversee daily functions; paging, emergency calls, monitor equipment, pager exchanges and on-call schedules. Maintain pager inventory and staffing schedule. Update facility directories annual. Liaison with paging vendor. Additional duties as required.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati’s only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment’s notice for a wide variety of the most complex medical conditions and injuries.

Duties and Responsibilities:

Oversees daily operations of switchboard operators; dispatchers, paging, emergency calls, monitoring, on-call schedule and patient information
Maintain staffing schedule & process payroll
Maintain pager inventory & provide pager exchanges.
Liaison with paging vendor
Establish & enforce work standards & quality improvement goals
Develop and maintain policies and procedures
Evaluate staff's performance & provide feedback
Interview candidates for openings and make hiring recommendations.
Oversee training of new hires & provide orientation
Administer performance evaluations and disciplinary actions
Update facility & staff directories annually

Education and Experience:

Associate's degree
APCO certified within 1 year of employment.
Emergency Number Professionals (ENP) Certification within 1 year of employment.
1 year supervisory and experience in call-center environment.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Quick Apply

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switchboard operator jobs in cincinnati oh

Communications Center Supervisor, Public Safety, Full Time, Third

At Your Service Agent

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