Top 1 Veterinary practice manager Jobs in Cincinnati Oh

Field Operations Manager, Veterinary - VIP Petcare
VIP Petcare —West Chester, OH
- Part-time
- Computer literacy
- Mid-level
- High school diploma or GED

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Field Operations Manager, Veterinary - VIP Petcare

VIP Petcare -
West Chester, OH

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Job Details

Part-time | Full-time

Qualifications

Pet care
Companion animal handling
HR systems (technically supported)
High school diploma or GED
Community relationship building
Mobile devices

Full Job Description

Overall Job Summary

The Field Operations Manager oversees the operational, financial and customer services aspects of their assigned locations, which may include oversight of multiple operational concepts including field office and community clinics. Lead effective operations through the Leadership Competencies.

Essential Duties and Responsibilities (Minimum of 5% of time spent)

Direct, develop, train, review, recruit, hire, communicate and performance manage Assistant Field Operations Manager, Field Operations Assistant, rig and office staff

Oversight of all field office operational issues to include administrative, accounting, facilities, scheduling and inventory

Travel to include: community clinics, as needed to effectively drive the business

Discuss progress, provide general direction and work with teams in the field, providing insight and guidance

Live our competencies and reinforce our brand promise with our partners, pet parents and team members

Manage employee retention by providing a positive working environment and addressing employee concerns/issues in a timely manner

Communicate regularly with Regional Director, Senior Area Manager, and corporate staff in order to provide field reporting and business updates

Facilitate communication to field office, through regular in-person, phone and virtual visits

Delegate appropriate responsibilities and duties to assigned staff as necessary to support the business

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement. Determine areas needing cost reduction and program improvement through continued collaboration with Regional Director and/or Senior Area Manager

Analyze sales and trends to achieve increases and maximize results while formulating and implementing field office goals and strategies

Systemize operations and ensure that operational policies and procedures are followed at all field offices and in clinics

Communicate marketing initiatives to staff and ensure execution in the field

Support and participate in weeknight and weekend clinics as well as working on rigs

Maintain accurate product inventory to ensure appropriate levels; communicate needs to Inventory/Procurement

Build and maintain relationships with contracted Veterinarians and Wellness Center District Managers

Establish, build and maintain relationships with partner staff and animal outreach groups within the field office oversight

Manage administrative duties to include daily paperwork, payroll and end-of-day reconciliation

Support and communicate the organization’s goals, priorities, and professional standards

Responsible for a fleet of vehicles used in our mobile clinics

Travel to headquarters or other field offices to participate in business initiatives pertaining to field operations

Qualifications

Experience: Minimum 2+ years of experience in a managerial, or combination of experiences which would lend itself to broad exposure of operational functions

Education: High School diploma or equivalent is required. Degree in Business Administration, Management or Operations preferred. Any suitable combination of education and experience will be considered.

Professional Certifications: None

Other knowledge, skills or abilities:

Knowledge of business and management principles

Knowledge of principles and processes for providing customer service

Basic Human Resources principles

Basic accounting principles

Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary

Ability to drive motor vehicles in various terrain and weather conditions

Work for prolonged periods of time in the field, including 12-14 hours days on occasion

Fast-paced, fluid work environment

Schedule includes weekends, with occasional overnight and holiday work

Some outdoor clinic work and activities may be necessary

Critical thinking skills

Independent judgment and decision making skills

Detail oriented, ensuring accurate and reliable work product

Strong verbal and written communication skills

Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals

Able to work independently

Strong organizational, problem-solving and analytical skills

Ability to switch focus rapidly in a fast-paced environment

Computer Skills

Microsoft Office

Time and Attendance/HR Software

Scheduling Database

iPad

Working Conditions

Normal working conditions

Ability to travel up to 20% of time #VIPPetcare

Nearest Major Market: Cincinnati

ALREADY A TEAM MEMBER?

You must apply or refer a friend through our internal portal

CONNECTION

Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Apply Now

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Field Operations Manager, Veterinary - VIP Petcare

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