Top 93 Customer service representative i/ii Jobs in Citrus Heights Ca

Retail Sales Representative I, II and III
Astound —Rocklin, CA
- $17.00 - $26.24 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Call Center Sales Representative & Customer Service II
Pick N Pull Auto Dismantlers —Rancho Cordova, CA
- $18.50 an hour
- Hybrid work
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
U-Haul —Roseville, CA
- $16.90 - $17.50 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
4d
Specialist II, Neurosurgery
Aesculap Inc —Sacramento, CA
- $85,000 - $105,000 a year
- Full-time
- Inventory management
- Pass drug screening
- Mid-level
- Health insurance
- 401(k)
Program Lead
Catalyst Family Inc. —Rocklin, CA
- 8 hour shift
- Classroom
- Current TB test
- Mid-level
- Commuter assistance
- Paid holidays
Quick Apply
Patient Account Rep II
Dignity Health Medical Group —Rancho Cordova, CA
- $25.00 - $32.99 an hour
- Full-time
- Computer literacy
- Medical office experience
- Mid-level
3d
Service Center Clerk II
Estes Express Lines —West Sacramento, CA
- $23.35 - $26.10 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Pass drug screening
12d
Financial Services Associate I - IV Full Time 32 Hours
Sierra Central Credit Union —Roseville, CA
- $20.09 - $28.16 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Service Representative II
Citizens Business Bank —West Sacramento, CA
- $20 - $23 an hour
- Full-time
- Ability to walk for extended periods
- Basic math
- Office
Referral Representative II
Quest Diagnostics —Sacramento, CA
- $22.35 - $24.45 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
Water Distribution Operator I or II
Golden State Water Company —Rancho Cordova, CA
- $24.28 - $39.55 an hour
- Background check
- Writing skills
- High school diploma or GED
- Profit sharing
- Health savings account
Banker Positions
Poppy Bank —Rocklin, CA
- $20.00 - $28.60 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
Retail Sales Representative I, II and III
Rocklin, CA
- $17.00 - $26.24 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Managed Care Analyst II
Sutter Health —Sacramento, CA
- $38.55 - $57.83 an hour
- 8 hour shift
- Customer service
- Writing skills
- Mid-level
3d
ANALYST II
Department of Transportation —Sacramento County, CA
- $6,031 - $7,547 a month
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
3d
Student Services Representative II
ASSOCIATED STUDENTS INC, SACRAMENTO STATE UNIVERSITY —Sacramento, CA
- From $17 an hour
- Background check
- Computer literacy
- Writing skills
Pest Control Technician
Pro-Active Pest Control —Roseville, CA
- $17 - $30 an hour
- Weekends as needed
- Background check
- No experience needed
- Residential
- Paid training
- Fuel card
Quick Apply
PT Box Office Supervisor- Ace of Spades
Live Nation —Sacramento, CA
- $20 - $25 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Adoption assistance
- Flexible schedule
12d
Account Manager II, Employee Benefits
HUB International —Roseville, CA
- Online Application
- Microsoft Outlook
- Writing skills
- HIPAA
- Health savings account
- Disability insurance
13d
Human Resources Analyst II
Sacramento Regional Transit District —Sacramento, CA
- $90,336 - $126,456 a year
- Full-time
- Customer service
- Pass drug screening
- Research
- AD&D insurance
- Paid holidays
5d

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Retail Sales Representative I, II and III

Astound -
Rocklin, CA

Apply Now

Job Details

Full-time
$17.00 - $26.24 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Paid sick time

Qualifications

Customer communication

Full Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the

A Day in the Life of the Retail Sales Representative I, II, and III:

Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers
Demonstrate Astound's various products and services to inbound customer traffic at the retail center
Communicate current promotions and offers to all potential customers
Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs
Review customer’s current level of service and introduce new services as appropriate
Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive
Seek opportunities with customers to enhance the company’s image. Maintain a neat appearance, show respect and respect the customer’s property
Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment
Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries
Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding
Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures
Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis
Track sales progress and document productivity on sales forms/ reports as provided by the company
Ensure all required paperwork is legible, complete and submitted in a timely manner

What You Bring to the Table:

Phone customer support/service related background in call center environment preferred
Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Is positive, pleasant, and respectful
Bilingual skills preferred
Friendly, enthusiastic and outgoing demeanor
Demonstrates a thorough knowledge of cable and data products and services
Ability to learn and retain new information and concepts quickly
Demonstrates ability to diagnose and solve problems
Exhibits the ability to follow direction and possesses the ability to follow through
Displays proven good judgment and proactive decision-making skills
Must possess the ability to adapt to change
Cable Television industry experience preferred
Telecommunications experience preferred
Education and Certifications: High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program

Benefits listed above are for regular full-time position

Additional Job Description

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is:

Retail Representative I - $17.00 - $23.80 per hour
Retail Representative II - $17.85 - $24.99 per hour
Retail Representative III - $18.74 - $26.24 per hour

Our Mission Statement:

Take care of our customers
Take care of each other
Do what we say we are going to do
Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):

https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Apply Now

Refine Your Search

customer service representative i/ii jobs in citrus heights ca

Retail Sales Representative I, II and III

Call Center Sales Representative & Customer Service II

Customer Service Representative

Specialist II, Neurosurgery

Program Lead

Patient Account Rep II

Service Center Clerk II

Financial Services Associate I - IV Full Time 32 Hours

Service Representative II

Referral Representative II

Water Distribution Operator I or II

Banker Positions

Retail Sales Representative I, II and III

Managed Care Analyst II

ANALYST II

Student Services Representative II

Pest Control Technician

PT Box Office Supervisor- Ace of Spades

Account Manager II, Employee Benefits

Human Resources Analyst II

I want to receive the latest job alert for customer service representative i/ii in citrus heights ca

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