Top 87 Call center representative Jobs in City Of Baltimore Md

Customer Service Representative (In-Office)
Gutter Helmet by Lednor Home Solutions —Millersville, MD
- $17 - $22 an hour
- Overtime
- Background check
- English
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Contact Center Agent - Appointment Setting
Long Home Products —Savage, MD
- $18 an hour
- Construction experience
- Communication skills
- Entry level
- Paid training
Quick Apply
2d
Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
Customer Service Representative
Meta Global —Baltimore, MD
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
Call Center Service Representative 3 (SCA)
Peraton —Linthicum, MD
- $39,000 - $62,000 a year
- Remote
- High school
- Writing skills
- Mid-level
- Travel reimbursement
- Health savings account
CALL CENTER REPRESENTATIVE
Clinical Associates, P.A. —Pikesville, MD
- Full-time
- Medical office experience
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative / Customer Support Associate
Room & Board —Elkridge, MD
- $26.44 - $28.85 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Profit sharing
- 401(k) matching
311 Call Center Representative II - Non-Merit
Baltimore County, MD —Towson, MD
- $20.20 - $26.69 an hour
- Extended hours
- Research
- Mid-level
- Windows
- Paid holidays
- Health insurance
4d
Part- Time Account Service Representative I/II (Call Center) - Inbound
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
2d
Customer Service Associate
THE UPS STORE #1162 —Baltimore, MD
- $15 - $20 an hour
- Part-time
- Background check
- Microsoft Outlook
- Organizational skills
- On-the-job training
- Flexible schedule
Quick Apply
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Full-time
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Call Center Sales Representative
Protocall Communications —Hanover, MD
- $31,000 - $100,000 a year
- Mid-level
- High school diploma or GED
- Business development
- Paid training
- Paid holidays
Quick Apply
Telephone Service Rep
MedStar Health —Baltimore, MD
- $18.40 - $29.74 an hour
- Nights as needed
- Hospital
- Computer literacy
- High school diploma or GED
10d
Educator Licensure Support Assistant (Administrative Aide)
State of Maryland - MD State Department of Education —Baltimore, MD
- $49,214 - $77,620 a year
- Online Application
- Hybrid work
- High school
- Mid-level
- Office
12d
Customer Service Representative
Procare Ambulance of Maryland, Inc. —Rosedale, MD
- $18 - $22 an hour
- Part-time
- Basic math
- HIPAA
- Entry level
- Paid time off
- Employee assistance program
Quick Apply
Customer Service Representative – Inbound Calls Only, NO SALES – PERMANENT
One Call Concepts, Inc —Hanover, MD
- $18 an hour
- Full-time
- Research
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
7d
Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
- Free parking
- 403(b)
Call Center Representative
Caplet Pharmacy —Columbia, MD
- $15 - $17 an hour
- Part-time
- Patient care
- In-person
- Communication skills
Quick Apply
3d
Call Center Associate (Part-Time: $16-$18/hr) Bilingual Preferred
Planned Parenthood of Maryland —Baltimore, MD
- $16 - $18 an hour
- Part-time
- Hybrid work
- Outpatient experience
- High school diploma or GED
- Criminal background check
Quick Apply

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Customer Service Representative (In-Office)

Gutter Helmet by Lednor Home Solutions -
Millersville, MD

Quick Apply

Job Details

Full-time
$17 - $22 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Phone communication
Call center experience
Lead generation
English
High school diploma or GED
Client database systems
Dispatching
Attention to detail
Sales management systems proficiency
Prospecting
Customer information system software
Client interaction via phone calls

Full Job Description

IND123

Hey there! Lednor Home Solutions, a major home improvement company in the US, is looking for a full-time Customer Service Rep. You get to work for a well-known brand with awesome benefits. You will join a fast evolving team dedicated to expanding Lednor Home Solutions core business by working directly with customers to ensure top notch customer satisfaction, while managing inbound and outbound calls efficiently. You'll be talking to people on the phone, texting, and emailing, describing our products and services. You'll also qualify leads and set up in-home sales consultations.

Now, let's talk about what's in it for you!

You'll get paid between $17 and $22 an hour, based on base + a performance based bonus program. There's also extra $$$ for success rate on converting leads into appointments/conversions etc. Top performers make well over $20 an hour. We have regular contests and extra incentives to keep things exciting.

We've got you covered with benefits too.

You'll get a 401(k) with a match, generous paid time off (both sick and vacation days), paid holidays, affordable health, dental, and vision insurance options. There's also an employee discount and paid training.

Curious about the operating hours?

The job is in our Millersville, MD office. You'll work up to 40 hours a week, with the possibility of overtime. The shifts are Monday to Friday, either 11 AM to 7 PM or 12 PM to 8 PM (training hours are 8 AM to 4 PM). Some weekend shifts are required after training is complete, and we appreciate flexibility.

Here are the skills we are looking for:

We're looking for someone with a minimum of 5 years of call center, customer service, scheduling, dispatch or lead generation experience via phone. Home improvement or home services experience is a plus. You should have excellent communication skills, outgoing, self-motivated,and punctual. You should be good with computers and data entry, and you must pass a background screening.

Here are the necessary qualifications for the role:

Qualifications:

5+ years of call center/customer service, scheduling, dispatch or lead gen experience via phone.
High school diploma or equivalent; additional education or training in business, finance, or customer service is a plus.
Strong communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using computer systems, CRM software, and other relevant tools.
Problem-solving skills and attention to detail.
A client-focused approach with a commitment to providing excellent service.

If you are interested in advancing your career at a fast-growing, impact-driven company, apply now! We're excited to hear from you.

We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Based on your prior call center / customer service experience, when a customer is unsure or overwhelmed, how do you help them feel confident moving forward?

Experience:

Call center: 5 years (Required)

Language:

English (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Millersville, MD 21108 (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in city of baltimore md

Customer Service Representative (In-Office)

Contact Center Agent - Appointment Setting

Customer Service Advocate I (Remote)

Customer Service Representative

Call Center Service Representative 3 (SCA)

CALL CENTER REPRESENTATIVE

Customer Service Representative / Customer Support Associate

311 Call Center Representative II - Non-Merit

Part- Time Account Service Representative I/II (Call Center) - Inbound

Customer Service Associate

Customer Service Advocate II (In-Office)

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)

Call Center Sales Representative

Telephone Service Rep

Educator Licensure Support Assistant (Administrative Aide)

Customer Service Representative

Customer Service Representative – Inbound Calls Only, NO SALES – PERMANENT

Virtual Service Representative (Call Center, on site) - Part Time

Call Center Representative

Call Center Associate (Part-Time: $16-$18/hr) Bilingual Preferred

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