Top 79 Help desk technician Jobs in City Of Industry, Ca

Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
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Desktop Support Technician
Aptlogix Technology Services —Duarte, CA
- $15 - $22 an hour
- Contract
- Mid-level
- Windows
- Analysis skills
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12d
IT Support & Help Desk Technician
Shammam Consulting Services —Los Angeles, CA
- Overtime
- Up to 50% travel
- Mid-level
- Office
- Dental insurance
- Paid time off
Technical Customer Service Agent
iBUYPOWER —City of Industry, CA
- $25 - $28 an hour
- Overtime
- Mid-level
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
3d
IT Help Desk Support
REVOLVE —Cerritos, CA
- $25 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
IT Support Technician (Help Desk)
Votaw Precision Technologies LLC —Santa Fe Springs, CA
- $25 - $33 an hour
- Full-time
- Mid-level
- In-person
- Ability to lift 25 pounds
Quick Apply
13d
Helpdesk Technician
Knobbe Martens Olson & Bear LLP —Orange County, CA
- $60,000 - $75,000 a year
- Overtime
- Windows
- Travel
- Communication skills
- Profit sharing
- Paid holidays
10d
IT Help Desk Technician II
Divergent —Los Angeles, CA
- $30 - $56 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
End User Support Specialist I
SCAN Group —Long Beach, CA
- $27.98 - $40.45 an hour
- Full-time
- Hybrid work
- Background check
- 5 years
- No high school diploma
- Wellness program
- Paid holidays
Quick Apply
3d
IT Support Technician
Hard Rock Digital —Ontario, CA
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Continuous improvement
Quick Apply
4d
IT Support Specialist
WINONICS —Brea, CA
- $23 - $25 an hour
- Full-time
- Computer Science
- ERP systems
- Mid-level
Quick Apply
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Technician
Apex Technology, Inc. —Los Angeles, CA
- $70,000 - $85,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Paid holidays
2d
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Desktop Support w/ Macintosh Experience
nscglobal, usa —Anaheim, CA
- Urgently hiring
- Word processing
- Computer literacy
- Mid-level
- Paid time off
Quick Apply
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Field Support Technician - Remote
Sunset Technologies Group Inc. —Brea, CA
- $25 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
Call Center Customer Service Representative
Blue Dot Safes —Pomona, CA
- $20 - $23 an hour
- Weekends as needed
- Google Workspace
- Organizational skills
- In-person
- Paid training
- Health insurance
Quick Apply
Level 1 Technology Support Specialist
Alcala Consulting, Inc. —Pasadena, CA
- $37,440 - $52,000 a year
- Full-time
- Driver's License
- Typing
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Junior System Aide
Hirevista Esolutions —Los Angeles, CA
- $25 - $28 an hour
- Contract
- High school diploma or GED
- Computer networking
- In-person
Quick Apply

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help desk technician jobs near city of industry, ca

Helpdesk Support Technician

Los Angeles Regional Food Bank -
City of Industry, CA

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Job Details

Full-time
$21 - $24 an hour

Benefits

403(b) matching
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Phone communication
English
High school diploma or GED
Driver's License

Full Job Description

POSITION: Helpdesk Support Technician *rotating Saturday on-call*

SUPERVISOR: Systems Manager

STATUS: Hourly/Non-Exempt

PAY RANGE: $21.00 - $24.00 Hourly

The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors.

LOCATION: Position is on-site at our Los Angeles facility with an expected rotation between other facilities and hubs, including City of Industry and Long Beach, CA.

LOS ANGELES REGIONAL FOOD BANK

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

ESSENTIAL FUNCTIONS

The position of Helpdesk Support Technician will troubleshoot and solve application issues and respond to end-user calls and e-mails. This position will provide excellent customer service and communication skills to assist users and answer questions at various end-user skill levels.

WHAT YOU’LL DO

End-User Assistance & Troubleshooting: Log all incidents and maintain the help desk ticketing system. Handle inbound calls and ensure customer satisfaction through the entire transaction. Respond to end-user calls and e-mails. Assist with the setup of Desktop/Laptop accounts. Install and/or maintain printers, copiers, and other office equipment. Account for internal office equipment assigned to users. Update cell phone accounts.

On-call/after-hours support may be required when necessary to perform high-risk or planned downtime of company systems for upgrades and maintenance. Scheduling is based on staffing. May be scheduled to work Saturdays, nights, or be on-call as a regular part of the job.

Systems Maintenance & Monitoring: Perform and monitor system backup and maintenance procedures under the supervision of the Systems Manager. Monitor the completion of automated system processes. Perform recovery procedures as directed. Assist in IT special projects as time permits. Duties and responsibilities are subject to change based on business needs.

QUALIFICATIONS

Experience with Microsoft Navision Dynamics and Raiser’s Edge (preferred but not required).
Experience with Windows 11 and up personal computers and Microsoft Office applications.
Experience with Mobile Device Management System(MDM).
Minimum High School graduate with some college-level coursework in computer operating systems; Bachelor’s degree in Information Technology or Computer Sciences preferred
Experience with providing system support by telephone.
Be well organized and able to handle multiple tasks.
Ability to establish priorities effectively..
Must have excellent customer service skills and exceptional phone etiquette.
Self-motivated individual with an optimistic attitude.
Attention to detail in a fast-paced environment.
Ability to work independently and with a group.
Able to communicate well (orally and written) in English.
Dependable in both production and attendance.
Able to lift, push, pull, and carry up to 40 pounds.
2 - 3 years of troubleshooting experience in a business setting
Possess a valid California Driver’s License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential.
Passion for the Food Bank’s mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity.

BENEFITS

We offer a comprehensive benefits package:

Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds
Dental: Employee HMO coverage available at no cost
Vision: Comprehensive vision insurance with generous allowances for examinations and material costs
Flexible Spending Accounts
Employer-paid Life Insurance and Long-Term Disability
Optional Long-Term Care Insurance
403(b) retirement savings plan with employer match
Employee Assistance Program (EAP) with expanded Mental Health
Employee recognition programs
Growth & career development support for professional certifications and additional training resources
Vacation: Two weeks annually for the first three years
Holiday: Nine paid holidays; eligible upon date of hire
Sick Leave Time available

As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check.

In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.

The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Typical schedule Monday-Friday 7:30am-4:00pm; rotating Saturday on-call.

Quick Apply

Refine Your Search

help desk technician jobs in city of industry, ca

Helpdesk Support Technician

Desktop Support Technician

IT Support & Help Desk Technician

Technical Customer Service Agent

IT Help Desk Support

IT Support Technician (Help Desk)

Helpdesk Technician

IT Help Desk Technician II

End User Support Specialist I

IT Support Technician

IT Support Specialist

IT Support Technician

IT Help Desk Technician

Desktop Technician - Los Angeles, CA

Desktop Support w/ Macintosh Experience

Desktop Technician – Mid Level

Field Support Technician - Remote

Call Center Customer Service Representative

Level 1 Technology Support Specialist

Junior System Aide

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