Top 79 Customer care coordinator Jobs in Clackamas, Or

Healthcare Customer Service Coordinator
IPM Medical Group, Boomerang Healthcare —Portland, OR
- $21 - $22 an hour
- 8 hour shift
- Spanish
- Medical office experience
- HIPAA
- Paid training
- Health savings account
Quick Apply
Associate Patient Care Coordinator - PFM MILWAUKIE
Providence —Milwaukie, OR
- $20.19 - $30.26 an hour
- Day shift
- Clinic
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
6d
Customer Care Coordinator
Risewell Homes —Beaverton, OR
- $62,000 - $70,000 a year
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
Quick Apply
2d
Intake Coordinator - Non-Clinical (Home Care)
Adventist Health —Portland, OR
- $16.80 - $24.98 an hour
- Office
- High school diploma or GED
- Home Health
One Call- Patient Placement Specialist
Legacy Health —Portland, OR
- $29.89 - $42.74 an hour
- Part-time
- Customer service
- English
- High school diploma or GED
Health Unit Coordinator
Oregon Health & Science University —Portland, OR
- $23.43 - $31.25 an hour
- Part-time
- Basic math
- English
- Mid-level
Patient Care Coordinator-PMG Northeast Internal Med
Providence —Portland, OR
- $22.44 - $34.33 an hour
- Day shift
- Internal Medicine
- Clinic
- Fair chance
- Paid parental leave
- Paid holidays
6d
Group Practice Coordinator/ Administrative Coordinator
Oregon Health & Science University —Portland, OR
- $30.34 - $41.02 an hour
- Full-time
- School experience
- Dental office
- Microsoft Excel
Administrative Coordinator, Lead
Therapeutic Associates Physical Therapy —Oregon City, OR
- Full-time
- Microsoft Outlook
- Mid-level
- Databases
- Profit sharing
- Wellness program
Quick Apply
2d
PAS (PAS Specialist)
Oregon Health & Science University —Portland, OR
- $25.38 - $34.35 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Medical office experience
3d
Primary Care Administrative Coordinator
The Portland Clinic —Portland, OR
- Full-time
- Primary Care
- HIPAA
- Mid-level
- Health savings account
- AD&D insurance
Surgery Coordinator - NE Portland
EyeHealth Northwest —Portland, OR
- Surgery
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Client Care Administrator
SkinSpirit —Portland, OR
- $20 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
5d
Intake Coordinator
Active Path Mental Health —Tigard, OR
- $23 - $25 an hour
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
12d
Financial Coordinator
WOMENS HEALTHCARE ASSOCIATES LLC —Portland, OR
- $21.25 - $30.00 an hour
- Call employer
- Remote
- Surgery
- Medical office experience
- Mid-level
Quick Apply
4d
Wellness Coordinator (Receptionist)- PT OR
PPTC LLC —Happy Valley, OR
- $16.80 - $20.00 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- 401(k)
- Family leave
Quick Apply
Revenue Cycle Authorization (Referrals) Coordinator for Central Admin in NE Portland
The Oregon Clinic PC —Portland, OR
- $22.49 - $36.82 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Wellness program
- Commuter assistance
Quick Apply
3d
Patient Care Coordinator
Benchmark Physical Therapy —Gresham, OR
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Patient Experience & Scheduling Coordinator
Full Potential HRT Clinic LLC —Tigard, OR
- $24 - $26 an hour
- Full-time
- Background check
- Medical office experience
- Public speaking
- Health savings account
- Paid holidays
Quick Apply
Referral Response Coordinator
Oregon Health & Science University —Portland, OR
- $63,772.80 - $101,899.20 a year
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
10d

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Healthcare Customer Service Coordinator

IPM Medical Group, Boomerang Healthcare -
Portland, OR

Quick Apply

Job Details

Full-time
$21 - $22 an hour

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program

Qualifications

Spanish

Full Job Description

Our organization is growing and we are looking to add multiple Spanish Speaking Customer Service Patient Care Coordinators to join our Healthcare team in Portland, OR! This role does sit in an administrative office and is not in a clinic.

Must be bilingual in Spanish.

Schedule:

Monday through Friday
Day Shift, 8 hour days; 8am - 5pm type schedule
No weekends, no overtime and no on call. We believe in work, life balance!

Employee Benefits:

Fully Paid Training and Support
Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
401(K) Plan with Employer Matching
Tuition Reimbursements
Paid Time Off
Holiday Pay
Employee Perks and Discount Programs
Competitive Salaries
Annual Employee Evaluations and Pay Increases based on performance

~~~~~~~~~

The Coordinator manages communication between patients, family members, attorneys, and care providers in all aspects of patient care. The PCC answers incoming calls, emails, and chats to ensure each patient receives the best service possible. This position is a dedicated partner to clinical staff and is responsible for ensuring quality patient care.

*This is a non-patient facing role and will be sitting in an administrative building*

What you will do:

Handle calls from patients, attorneys, nurse case managers, adjusters, and other stakeholders.
Provide accurate information and assistance, ensuring a high level of customer satisfaction.
Assess caller concerns, determine the best course of action, and resolve or escalate issues promptly.
Utilize problem-solving skills to address and mitigate escalated Tier 1 calls effectively.
Schedule patient appointments, ensuring optimal use of clinic resources.
Answer pre-visit questions and provide necessary information to patients.
Partner with clinical staff to ensure best practices in handling medication and authorization calls.
Facilitate communication between clinical and administrative teams.
Ensure compliance with professional standards and regulatory requirements for insurance.
Verify PPO/Medicare insurance patients and create charts as needed.
Route calls to appropriate departments when necessary.
Enter data and information accurately into the desired database location. Complete tasks assigned by Tier 3 within the specified deadlines.
Use Zendesk to track and manage tasks provided by Tier 3.
Answer incoming chats from patients and stakeholders, providing timely and accurate responses. Become familiar with California work rules and regulations.
Maintain basic knowledge of commercial HMO/PPO insurance and personal injury cases.
Act as a liaison between the UR Department, adjusters, attorneys, and the authorization department to secure treatment authorizations.
Navigate Electronic Medical Records (EMR) systems to follow up on requests and resolve issues.
Document calls and interactions accurately.
Adhere to HIPAA and confidentiality laws regarding the protection of health information.
Partner with Medical Assistants (MAs) and Scribes to promptly handle medication issues.

QUALIFICATIONS:
EDUCATION:

Highschool Diploma or GED.

REQUIREMENTS:

Customer service experience: 1 year (Preferred)
Medical office experience: 2 years (Preferred)
Bilingual in Spanish REQUIRED
Must be willing to work in a call center type environment

~~~~~~~~~

ABOUT US:

Boomerang Healthcare is a leader in cutting-edge pain management techniques and rehabilitation programs that set the standard in holistic approaches for managing chronic pain. Our doctors are nationally known experts in the field and are deeply involved in clinical research focused on developing the treatment solutions of tomorrow.

Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in clackamas, or

Healthcare Customer Service Coordinator

Associate Patient Care Coordinator - PFM MILWAUKIE

Customer Care Coordinator

Intake Coordinator - Non-Clinical (Home Care)

One Call- Patient Placement Specialist

Health Unit Coordinator

Patient Care Coordinator-PMG Northeast Internal Med

Group Practice Coordinator/ Administrative Coordinator

Administrative Coordinator, Lead

PAS (PAS Specialist)

Primary Care Administrative Coordinator

Surgery Coordinator - NE Portland

Client Care Administrator

Intake Coordinator

Financial Coordinator

Wellness Coordinator (Receptionist)- PT OR

Revenue Cycle Authorization (Referrals) Coordinator for Central Admin in NE Portland

Patient Care Coordinator

Patient Experience & Scheduling Coordinator

Referral Response Coordinator

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