Position Type Administrative/Professional Appointment Type Regular FTE %
100%
Work Schedule (if atypical)
This is an onsite position.
University Overview
Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!
Diversity Statement
The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
Job Description Summary
The Office of Student Engagement and Leadership (OSEL) Manager serves as a student affairs professional responsible for the comprehensive coordination, advising, and oversight of student organizations, leadership development, and operational functions that support student engagement. This role exercises a high level of independent judgment and autonomy in managing the full lifecycle of registered student organizations, including advising, compliance, training, and organizational development. The position provides intentional guidance, education, and support to student leaders and organizations through workshops, coaching, and structured training programs that promote leadership development, effective governance, and responsible resource management. In addition, the manager oversees front desk student employees, including hiring, onboarding, training, scheduling, and performance management, ensuring a high-functioning and student-centered service environment. As a key member of the Student Affairs team, this role integrates administrative systems with student development practices, contributing to divisional initiatives, assessment efforts, and strategies that enhance student success, engagement, and belonging.
Minimum Qualifications
- Demonstrated experience advising student organizations and facilitating leadership development.
- Demonstrate understanding of student engagement, leadership development, and higher education administration.
- Ability to design and deliver training programs, workshops, and educational initiatives.
- Experience advising student organizations and supporting leadership development.
- Demonstrated experience supervising and managing student staff.
- Strong organizational, analytical, and project management skills.
- Advanced written and verbal communication abilities.
- Knowledge of fiscal management, university systems, and administrative best practices.
- Ability to interpret and apply complex policies and regulations in a university setting
- Capacity for systems-level thinking, process improvement, and data-driven decision- making.
- Strong interpersonal skills with the ability to navigate and influence across organizational levels.
- Commitment to diversity, equity, inclusion, and belonging within student engagement initiatives.
Preferred Qualifications
- Proficiency in DocuSign, Campus Labs Engage, Microsoft Office Suite, SLATE, and web
content management systems.
- Knowledge of higher education student programming.
- Masters in Higher Education or in pursuit of degree.
Benefits Summary
Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee’s total compensation
Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan.
Employment is contingent upon successful completion and clearance of a background check and employment verification.
Location La Verne Main Campus Number of Vacancies Physical Demands Summary
The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally. Clear verbal and written communication is essential, as the position involves frequent interaction with colleagues, clients, or external partners.
The noise level is generally low to moderate. The position may occasionally involve meeting deadlines or managing multiple priorities, which can require sustained focus and mental stamina.
Do the essential functions of this job require lifting? Yes If yes, list maximum weight and duration Up to 20 Lbs. Describe work environment This position is based in a standard office environment and primarily involves sedentary work. Employees are expected to spend extended periods of time working at a desk, using a computer, and engaging in routine office tasks such as emailing, attending m
Duties
Specific Duties
Student Organization Advisement, Development & Oversight
- Serve as the primary advisor and operational lead for all registered student organizations, exercising independent judgment in organizational oversight, compliance, financial processes, and leadership development. Serves as the primary university authority on student organization operations, advising, compliance, and leadership development within OSEL.
- Provide ongoing advising and coaching to student leaders on leadership development, organizational effectiveness, risk management, event planning, and decision-making.
- Develop and facilitate trainings, workshops, and educational resources on topics such as leadership skills, financial responsibility, event planning, and organizational transitions.
- Oversee the onboarding process for new student organization which includes training and completion of requirements to be a recognized student organization.
- Manage and oversee the onboarding process for new student organizations, including the development and delivery of required training, verification of compliance requirements, and approval of recognition status in accordance with institutional policies and procedures.
- Guide organizations through problem-solving, conflict resolution, and organizational challenges, using student development frameworks.
- Manage and oversee student organization financial processes, including funding allocations, purchasing, and documentation, ensuring accountability and compliance.
- Collaborate with campus partners to support student organization success and expand engagement opportunities.
- Assess student organization effectiveness and training outcomes to improve programs and services. Design and facilitate leadership development workshops and training for student organizations.
- Serve as the primary administrator for Campus Labs Engage, overseeing system operations, user access, and issue resolution.
- Apply student development theory and best practices to advising and program design.
- Support high-impact student engagement experiences that promote belonging and leadership capacity.
- Serve as lead coordinator for student organization participation in major institutional programs including Homecoming, Spotlight Weekend, and other large-scale engagement initiatives.
- Provide education, guidance, and interpretation of institutional policies to student leaders and advisors, supporting responsible expression, safe programming, and adherence to university standards. • Provide on-site leadership and make real-time operational and programmatic decisions during evening and weekend events.
Specific Duties
Front Desk Operations & Student Staff Supervision
- Directly supervise front desk student staff including hiring, evaluation, and performance management.
- Make independent decisions regarding staffing, scheduling, and performance issues. Makes independent decisions regarding hiring, disciplinary actions, performance evaluations, and termination of student staff in accordance with university guidelines.
- Establish workflows, service expectations, and accountability measures to ensure effective office operations.
- Coach, mentor, and develop student employees, addressing performance concerns and fostering professional growth.
- Make independent decisions regarding staffing, scheduling, and daily front desk operations.
Specific Duties
Student Leadership and Administrative Support
- Provide administrative support and coordination to both the Graduate and Adult Student Government (GASG) and the Associated Students of the University of La Verne (ASULV), ensuring effective operations, fiscal compliance, and alignment with institutional goals.
- Offer procedural and leadership guidance to student government executive officers related to governance structures, fiscal responsibility, and event coordination.
- Advise organizational continuity, leadership transitions, and compliance with governing documents and University policies.
- Oversee and maintain the GASG and ASULV websites and Campus Labs Engage platforms, ensuring accuracy, accessibility, and alignment with university communication standards.
- Coordinate student government election processes, including candidate review, ballot preparation, and the dissemination of results in accordance with university policy.
- Provide comprehensive administrative support for GASG and ASULV operations, including newsletters, purchasing, scheduling, and event logistics.
- Attend weekly GASG and ASULV meetings to provide advising, continuity, and administrative assistance that advance student leadership effectiveness.
- Make independent decisions regarding hiring, scheduling, performance management, and disciplinary actions for student staff in alignment with university policies.
Specific Duties
Summer Orientation, Advising, and Registration (SOAR) Administrative Support
- Provide comprehensive administrative and operational support for the Summer Orientation, Advising, and Registration (SOAR) program.
- Manage SLATE admissions CMS processes for registrants, including monitoring submissions, addressing technical issues, and resolving student and family concerns.
- Serve as a primary liaison for SOAR communications, ensuring timely responses to inquiries and coordination with campus partners.
- Oversee preparation of materials, logistics, and digital content to ensure an efficient and welcoming onboarding experience for new students.
- Analyze registration data and student feedback to inform future orientation planning and process enhancements.
- Maintain and regularly update the Orientation website to ensure accuracy, accessibility, and relevance.
Specific Duties
Office Operations, Web, and Engagement Management
- Provide comprehensive operational and administrative leadership for the Office of Student Engagement and Leadership (OSEL), ensuring efficient coordination and alignment of office functions with divisional goals and university priorities.
- Lead the digital engagement strategy for OSEL’s web presence and online platforms, ensuring content accuracy, accessibility, and consistent alignment with institutional branding and communication standards.
- Utilize web analytics and digital insights to assess engagement trends, optimize user experience, and enhance the visibility of student programs and resources.
- Develop, implement, and maintain administrative systems and processes that support strategic initiatives, assessment efforts, and institutional reporting requirements.
- Integrate student development practices into operational systems to ensure services and processes support student engagement, learning, and leadership outcomes.
- Collaborate with OSEL professional staff to plan, organize, and execute division-wide initiatives, events, and outreach campaigns that enhance student engagement and leadership development.
Specific Duties
Compliance and Reporting Responsibilities
- Serve as the primary investigator for student organization-related conduct matters, including alleged violations of university policies related to hazing, student conduct, and organizational activities, ensuring timely, equitable, and consistent resolution in alignment with institutional procedures.
- Ensure compliance with federal, state, and university regulations, including Clery Act reporting requirements, hazing prevention policies, and student conduct standards, maintaining accurate documentation and reporting practices.
- Provide interpretation and guidance on university policies, including demonstration and protest guidelines, risk management expectations, and student organization conduct standards, supporting informed decision-making by student leaders and advisors.
- Collaborate with campus partners (e.g., Student Conduct, Campus Safety, Title IX, and Legal Affairs) to assess, investigate, and resolve complex or high-risk student organization issues.
- Make determinations and recommendations regarding student organization status, sanctions, or corrective actions, escalating cases as appropriate in accordance with university policy.
Specific Duties
Student Health Insurance Enrollment Support
- Manage Gallagher Insurance uploads for enrolled students to ensure compliance with university and provider requirements.
- Coordinate targeted communication campaigns (email and text message reminders) for insurance submissions and key deadlines.
- Serve as a primary point of contact for student insurance inquiries, providing guidance and resolution support.
Specific Duties
Mass Student Communication
- Oversee the student information mass correspondence distribution process to ensure clear, timely, and effective communication across the University.
- Develop and implement communication protocols that advance student engagement priorities. • Assess the impact of outreach strategies through analytics and feedback.
- Serve as the administrative liaison for communication compliance related to mass messaging and brand standards.
Posting Detail Information
Posting Number
2024-251195SA
Special Instructions to Applicants
The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
