Top 10 Guest service agent Jobs in Claremont Nh

Night Auditor
Courtyard by Marriott- Hanover/Lebanon- Peregrine Hospitality —Lebanon, NH
- $19 an hour
- Part-time
- Sales
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
2d
Front Desk Agent
Pyramid Hotel Group —Hanover, NH
- $21 - $24 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
6d
Front Desk Associate
Best Western Hotels & Resorts —West Lebanon, NH
- From $17 an hour
- Part-time
- In person
- Hospitality
- Customer service
- Hotel
Quick Apply
Front Desk Agent (PT)
Courtyard Lebanon - Hanover —Lebanon, NH
- $18 an hour
- Part-time
- Computer literacy
- Writing skills
- Hotel
Quick Apply
Guest Service Agent
Courtyard Lebanon - Hanover —Lebanon, NH
- $18 an hour
- Computer literacy
- Writing skills
- Hotel
Quick Apply
Front Desk Agent On The River Inn
Imprint Hospitality —Woodstock, VT
- Part-time
- Organizational skills
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent On The River Inn
Salida Inn and Monarch Suites —Woodstock, VT
- Part-time
- Microsoft Word
- Microsoft Excel
- Hotel
Front Desk Manager
Woodstock Inn & Resort —Woodstock, VT
- From $55,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Night Audit (Part-Time)
Courtyard Lebanon - Hanover —Lebanon, NH
- $19 an hour
- Part-time
- Sales
- Writing skills
- Mid-level
Quick Apply
Night Audit
Courtyard Lebanon - Hanover —Lebanon, NH
- $19 an hour
- Sales
- Writing skills
- Mid-level
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Crew Member
Wiley Management, Inc. —Claremont, NH
Greet each guest with a smile and a warm welcome. Learn from experience, as well as from those who have experience. Job Types: Full-time, Part-time.
Up to $15 an hour
Quick Apply
Front Desk Associate
Planet Fitness —Claremont, NH
Perform prospective member calls and tours; assessing their membership needs. As a Front Desk Associate, you will be responsible for providing a superior level…
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Leasing Agent
RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
$20 an hour
Quick Apply
Leasing Agent Professional
T&R Properties —Columbus, OH
Employee must maintain reliable transportation daily, valid driver’s license, and valid vehicle insurance. General clerical assistance including but not limited…
$18 - $22 an hour
Quick Apply
4d

Show more jobs in cities nearby

I want to receive the latest job alert for guest service agent in claremont nh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near claremont nh

Front Desk Agent jobs in West Lebanon, NH

Front Desk Manager jobs in Woodstock, VT

It Help Desk Entry Level jobs in Fairfax County, VA

Front Desk Agent jobs in Chicago Midway International Airport, IL

Help Desk jobs in Lawrenceville, GA

Front Desk jobs in Detroit, MI

It Help Desk jobs in Springfield, IL

Front Desk Agent jobs in White Settlement, TX

Front Desk Agent jobs in New York, NY

Front Desk Agent jobs in Half Moon Bay, CA

Night Auditor jobs in Mobile, AL

Night Auditor jobs in Massachusetts

Night Auditor jobs in Peoria, IL

Night Auditor jobs in Panama City Beach, FL

Night Shift jobs in Vallejo, CA

Night Shift jobs in Maryland Heights, MO

Night Shift jobs in Ocean County, NJ

Front Desk Agent jobs in Yuba City, CA

Air Train Agent jobs in John F. Kennedy International Airport, NY

Front Desk Agent jobs in Independence, OH

Night Auditor

Courtyard by Marriott- Hanover/Lebanon- Peregrine Hospitality
Lebanon, NH

Apply Now

Job Details

Part-time | Full-time
$19 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Accounts receivable
Interpersonal skills
Phone communication
Night audit
Writing skills
High school diploma or GED

Full Job Description

The Night Auditor plays a pivotal role in ensuring the seamless operation of our hotel during the overnight hours. Beyond meticulously verifying guest accounts and reconciling revenues, they are entrusted with upholding impeccable guest services and ensuring the safety of our patrons. Strong communication, and the ability to work in a fast-paced environment are crucial for this role.

Essential Functions

Responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services and safety.
Reconcile and complete all the daily front desk agents’ work.
Run find trial balance to post rooms and close day.
Run accounts receivable reports.
Provide reports for the next day for Front Office, Housekeeping, Sales, and Executive Office as required.
Perform duties of front desk agent as assigned.
Responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Handle emergency situations, ensuring the safety and security of guests and associates.
Maintain safety standards for front office associates in accordance with company policy.
Ability to provide professional communication with internal and external guests.
Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out.
Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue.
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
Maintain front desk office supplies and equipment while keeping the front office areas clean and organized.
Tend to guests' complaints, questions, and provide exceptional customer service.
Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
Follow all cleanliness standards to ensure guests’ satisfaction.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
Follow safety and security procedures.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.

Skills and Abilities

Understand the mission, vision, and goals of the hotel
Must be able to prioritize and work efficiently with limited supervision
Must be able to speak, understand, and communicate utilizing the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to lift up to 75 lbs. on a regular and continuing basis
Must be able to push and pull carts and equipment weighing up to 50 lbs
Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees
Strong team player, able to partner with management and other employees in a professional manner

Job Qualifications/Requirements

Education: High School Diploma or GED equivalence required

Experience: Minimum 1 year experience in a similar role; hotel experience preferred

Additional: Will be required to work flexible scheduled shifts based on business needs

Physical Requirements

The minimum physical requirements for this position include but are not limited to:

Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to bend and twist, push, and pull, stoop, and kneel
Ascend and descend a ladder

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [email protected].   

Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Pay: $19.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

guest service agent jobs in claremont nh

Night Auditor

Front Desk Agent

Front Desk Associate

Front Desk Agent (PT)

Guest Service Agent

Front Desk Agent On The River Inn

Front Desk Agent On The River Inn

Front Desk Manager

Night Audit (Part-Time)

Night Audit

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for guest service agent in claremont nh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected