Top 378 Helpdesk support Jobs in Clark, Nj

Help Desk Technician - On site
Westfield Area YMCA —Westfield, NJ
- $25 - $30 an hour
- Full-time
- Computer science
- Computer Science
- BLS Certification
3d
Client Care Coordinator
Serenium Therapy & Wellness —Cranford, NJ
- $50,000 - $60,000 a year
- Full-time
- Medical office experience
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
Help Desk Technician - On site
YMCA —Westfield, NJ
- Computer science
- Computer Science
- BLS Certification
2d
Help Desk Technician
Langan Engineering & Environmental Services —Parsippany-Troy Hills, NJ
- $26 - $35 an hour
- Weekends as needed
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
Remote Welcome Center Associate- Call Center
Metropolitan YMCA of the Oranges Inc —Livingston, NJ
- $16.01 - $22.80 an hour
- Hybrid work
- Spanish
- Computer literacy
- English
- Disability insurance
- Employee assistance program
Quick Apply
Desktop Support Technician
NTT Ltd —Edison, NJ
- $27.00 - $33.42 an hour
- On call
- Google Workspace
- Office
- Assembly
- Health savings account
- AD&D insurance
Technical Support II
AAA Northeast —Fairfield, NJ
- $27.25 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Service Desk Technician
Naik Group —Edison, NJ
- $62,000 - $118,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Specialist
Computer Aid, Inc. —Newark, NJ
- $28 - $32 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Help Desk Analyst
ARTHUR SCHUMAN INC —Fairfield, NJ
- $70,000 - $77,500 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
5d
Desktop Support Technician
L3Harris Technologies —Clifton, NJ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
8d
Technical Support Specialist (NYC or NJ Office)
MEDIDATA —Iselin, NJ
- $66,000 - $88,000 a year
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Disability insurance
Desktop Support Engineer (Dispatch /Part-Time) Short Hills, -New Jersey
Axiom Technologies —Short Hills, NJ
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Systems Support Analyst
Triman Industries Inc —Morristown, NJ
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
IT Help Desk
eMazzanti Technologies —Hoboken, NJ
- Full-time
- Computer Science
- Computer literacy
- Windows
Quick Apply
Help Desk Field Technician
Cayuse Holdings —Edison, NJ
- $40 - $50 an hour
- Contract
- Office
- 8 years
- Ability to lift 50 pounds
Quick Apply
4d
Support Engineer
SHI International Corporation —Somerset, NJ
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
iManage Help Desk Technician - Hackensack, New Jersey
GD Resources —Hackensack, NJ
- $75,000 - $95,000 a year
- Extended hours
- Microsoft Outlook
- Windows
- In-person
Quick Apply
Level one Service Desk Analyst - Safari
Clair Global Corporation —Hanover, NJ
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Computer Science
Quick Apply
10d
Desktop Specialist II
Scarinci Hollenbeck,LLC —Little Falls, NJ
- $27 - $32 an hour
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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Help Desk Technician - On site

Westfield Area YMCA -
Westfield, NJ

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Job Details

Full-time
$25 - $30 an hour
3 days ago

Qualifications

Operating systems
CSS
BLS Certification
Social media platforms
Productivity software support
Customer support ticket management
Network infrastructure management
HTML
Ticketing system technical support

Full Job Description

Description:

The Help Desk Technician is responsible for supporting the IT Director in developing and maintaining the organization’s support ticket system, assisting with projects, and providing personalized technical support for end users. This includes the support of maintenance of Microsoft 365 platform, including Sharepoint and CoPilot configuration, digital media distribution, managing and maintaining web infrastructure, ensuring PCI compliance, best practices and industry standards, and help desk management/support for staff. Grow knowledge base to provide technical and practical support to enterprise software, VOIP phone system, camera surveillance, and network infrastructure. Utilize strong verbal and written communication skills to provide assistance as a hub of IT resource information to staff, and volunteers. This is an in-person, on-site role.

Support the organization through the benefit of their expertise in computer help desk, ownership prioritization of tickets for staff support, problem troubleshooting, and reporting.
Support maintenance of Microsoft 365 platform, including Sharepoint and CoPilot configuration, user training and support, and system administration.
Assist in administrating data/user/file maintenance, photo/document/file storage, user account management, and other functions pertaining to web/media/device support.
Support a culture of competence by developing and providing training to improve the growth of staff proficiencies. Create and maintain functional and referential documentation for how-to guides, Standard Operating Policies and Procedures, and network/system documentation.
Project assistance; research, quotes, scope and timelines, installation, and ongoing support.
Maintain cybersecurity best practices in the administration of systems, devices and users. Raise awareness of digital vulnerabilities and exploitations through user testing and training.
Analyze problems and processes to identify solutions that support strategic plan goals.
Optimize and maintain lifecycle of assets; replacement planning and status tracking.
Work independently or with others as needed while maintaining communication throughout task or project duration through completion.
Provide technical and equipment support for onsite, remote, and virtual meetings.
Attend meetings, perform other related duties including working on ladders, and other tasks as deemed necessary by Supervisor as assigned/needed.
Availability for after-hours assistance, and flexibility as needed for planned projects or emergencies, remote or onsite as required.

Requirements:

Associate’s degree in computer science or related field preferred or equivalent experience.
Minimum two years’ experience supporting help desk ticketing systems, Microsoft software and Operating Systems, HTML/CSS, documentation techniques, social media platforms, and basic networking infrastructure.
Requires good problem-solving skills and the ability to communicate technical issues to non-technical individuals.
Must possess, maintain and renew ASHI Basic Life Support (BLS) for Healthcare Providers and Professional Rescuers, ASHI Basic First Aid, EPI and Asthma certifications, or equivalent or obtain within 90 days of hire and be able to perform procedures in accordance with required training.
Knowledge of and commitment to the mission of the YMCA and its capacity to build strong kids, families and communities. The ability to articulate and model YMCA’s four core values of Caring, Honesty, Respect and Responsibilities are essential.
Must be able to lift at least 50 lbs. Regularly required to stand; walk; reach with hands or arms; meet strength and lifting requirements; climb or balance; stoop, kneel, crouch, or crawl; Frequently required to sit; use hands to manipulate, handle, or feel objects, tools, or controls; and speak clearly and hear. Occasionally required to ascend/descend a ladder. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

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helpdesk support jobs in clark, nj

Help Desk Technician - On site

Client Care Coordinator

Help Desk Technician - On site

Help Desk Technician

Remote Welcome Center Associate- Call Center

Desktop Support Technician

Technical Support II

Service Desk Technician

Desktop Support Specialist

Help Desk Analyst

Desktop Support Technician

Technical Support Specialist (NYC or NJ Office)

Desktop Support Engineer (Dispatch /Part-Time) Short Hills, -New Jersey

Systems Support Analyst

IT Help Desk

Help Desk Field Technician

Support Engineer

iManage Help Desk Technician - Hackensack, New Jersey

Level one Service Desk Analyst - Safari

Desktop Specialist II

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