JOB SUMMARY
This position reports to the Franchisee and is responsible for consistently delivering
an exceptional parent/child experience in the Academy in order to drive education,
operations, and marketing for improved profitability. A commitment to Kiddie
Academy’s mission of “Awakening possibilities through Life Essentials®” is
imperative. This position assumes the responsibility of and oversees all operations
and education functions of the Academy.
ESSENTIAL FUNCTIONS
- Recruits, identifies and hires the best candidates, improving the Academy’s
operations and education functions with each new hire. Maintains a fully staffed
Academy through succession planning and timely hiring. Prepares, posts and
modifies as needed weekly staffing schedule. Submits new staff to licensing
representatives for approval and maintains up to date human resources files.
- Accurately assesses the strengths and developmental opportunities of all staff.
Trains, develops and inspires top talent, using performance management
tools/processes. Trains staff to plan and implement creative, developmentally
appropriate programs for all children. Recommends merit raises for staff when
applicable.
- Promotes teamwork by creating a positive and rewarding atmosphere where
people want to come to work each day. Inspires others to excel; involves the
team in decision making and consistently recognizes individual and team
performance while maintaining a high retention rate for top talent.
- Analyzes key business metrics and results to identify performance strengths and
opportunities. Recommends impactful solutions that drive results.
- Under the franchisee’s direction, familiarizes self with Academy budgets to
ensure that all resources are managed effectively and within budgetary
constraints and may assist with drafting new budgets each year. Manages all salary expenses and other controllable expenses within budgeted
amounts and according to prescribed guidelines of compensation plan. Tracks all
monetary transactions with customers and vendors as approved by the
franchisee.
- Develops and maintains strong working relationships with all State licensing
authorities, approved vendors and community contacts. Meets with licensing
specialists during inspections and reports to the franchisee on a timely basis.
- Oversees the physical condition of the building and contents; seeks approval
from the franchisee and requests repair work as needed. Obtains estimates and
coordinates repairs with vendors. Monitors janitorial work performed and reports
any issues to the franchisee.
- Communicates clear priorities and relevant information in a timely manner
throughout the Academy. Establishes clearly specified goals and action plans,
assigning accountability and follows-up. Creates a disciplined culture that is
focused on flawless execution.
- Creates an exceptional parent/child experience using operational tools, excellent
communication skills and personal leadership. Anticipates their needs and
considers the impact of all decisions and actions. Ensures management is
available to greet parents during peak hours (6:30-9:00 AM and 4:00 -6:30 PM).
- Responds and follows up on all enrollment inquiries. Gives prospective
customers tours of the facility and detailed information about Kiddie Academy’s
philosophy, mission, core values, programs, and procedures. Responsible for
keeping disenrolled customers to a minimum; determines reasons for dis-
enrollments and addresses problem areas which contribute to student turnover.
- Represents and reinforces the brand in a positive manner through crisp visual
presentation and quality of staff. Creation of monthly newsletter for the
Academy, as well as other necessary communication for the team members or
others that will help ensure successful operation of the business.
- Completes State requirements for approved continued education training of
required clock hours during the licensing year. Ensures that the Academy
complies with all Federal, State, Local and Kiddie Academy requirements and
laws.
- Supports and leads new Kiddie Academy initiatives. Facilitates the learning and
adaptation of all new programs and business imperatives, while upholding the
values and integrity of Kiddie Academy.
- Ensures that the Kiddie Academy proprietary Life Essentials® curriculum is
presented as intended; ensuring that teachers can speak to the curriculum and
what children are learning.
- Plans Academy activities and actively participates in team meetings, training
sessions, open houses, family/community activities, and planning sessions.
- Performs regular observations of classrooms to provide feedback and direction
that ensures the Kiddie Academy curriculum is being utilized as expected andlearning is accomplished.
- Actively manages the process for accreditation and maintaining quality
standards and procedures.
- Ensures that quality control programs are sound and meet all State and Kiddie
Academy requirements.
- All other duties as assigned.
JOB QUALIFICATIONS
- Bachelor’s degree in early childhood education or a related education field.
- A minimum of two years’ experience as a center director or assistant director.
- State required director’s credential.
- Knowledge and experience working with early childhood National and State
accrediting agencies.
- Knowledge of the early childhood field and developmentally appropriate practices;
thorough understanding of child development in early childhood education setting.
- Previous experience in and/or knowledge of training, coaching or mentoring
mechanisms.
- The ability to work independently and as a team member.
- Exemplary commitment to customer service.
- Must be an effective outward communicator and listener.
This job description highlights the essential functions, responsibilities and
qualifications that are required of the employee. Other related duties, responsibilities
and activities may be assigned and/ or changed at any time with or without notice.
By signing below, you acknowledge that you are able to perform the essential
functions and job qualifications as stated above.
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person