Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.
Founded in London in 1991, Boden has spent more than three decades building a loyal global following through beautifully made clothing, exceptional quality, and outstanding customer service. What began as a small mail-order business has grown into an internationally recognized fashion brand serving customers across the UK, United States, Germany, Australia, and beyond. Today, we're proud to be expanding our retail footprint across the US, bringing the Boden experience to life through thoughtfully curated store environments and exceptional customer experiences. This is an exciting opportunity to join an established global brand during a period of continued growth and expansion in the United States.
Overview
Lead full-cycle recruitment across multiple states, covering roles from frontline hourly staff to management-level positions within retail, distribution, and customer service – identify strong talent, support workforce growth, and develop a sustainable pipeline.
What you will do:
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Lead a fast-paced, full-cycle recruitment process for US-based roles, ensuring every hiring moment feels seamless, thoughtful and true to the brand
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Source and use a mix of creative sourcing approaches to attract brilliant people who naturally embody our values, from direct outreach and market mapping to networking and employee referrals
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Review resumes and applications, hold initial phone/video screens with candidates, and coordinate closely with hiring managers on scheduling interviews and outcomes
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Extend approved offers to candidates and initiate onboarding processes to ensure a friendly, organized and hassle-free experience for candidates
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Bring fresh thinking to how we show up in the talent market, constantly exploring new and imaginative ways to connect with exceptional candidates
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Conduct market research and benchmarking to recommend pay rates and salary ranges; Ensure salary alignment with industry standards, location, internal pay equity, and internal budgets
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Stay one step ahead of hiring needs by spotting upcoming vacancies, understanding internal moves and prompting hiring managers when action is needed
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Partner with hiring managers to create and refine job descriptions that accurately reflect role responsibilities and required qualifications
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Champion our unique culture and brand ethos, working closely with the Talent Acquisition Manager to make sure US strategies are aligned and every touchpoint reflects the spirit of Boden
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Maintain accurate and up-to-date recruitment activity in the applicant tracking system
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Establish and recommend interview assessments that ensure a consistent, fair approach, and support hiring managers in making well-informed decisions
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Track and interpret key recruitment metrics to help understand and refine processes
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Build strong, trusted relationships with hiring managers across the business, offering commercially minded, solutions-focused support at every stage
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Educate and coach hiring managers, acting as a trusted advisor, on interviewing techniques, evaluation criteria, and decision-making to improve hiring outcomes and support equitable hiring decisions
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Partner closely with People Team to stay aligned and work collaboratively across all talent needs
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Support in nurturing relationships with agencies, universities and job boards to keep a thriving talent pipeline
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Partner with HR to refine and enhance onboarding documents and processes to ensure consistent, positive, on-brand experience for new employees
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Ensure compliance with applicable employment laws relevant to each location throughout the hiring process
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Other duties as assigned
Requirements
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2+ years’ experience in full-cycle recruitment
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Demonstrated recruitment experience in retail strongly preferred, with warehouse and contact center recruitment experience also preferred
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Domestic travel required including overnight and/or multi-day trips
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Experience using an applicant tracking system (ATS), and a range of recruitment methods, from interviewing to running assessment activities
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Excellent verbal and written communication and relationship-building skills
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Highly organized with ability to accurately handle multiple priorities and keep things moving in a busy, fast-paced setting with excellent attention to detail and accuracy
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Proficiency using computers and Microsoft Office programs
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Friendly and professional interpersonal skills with the ability to maintain confidential information
Our Behaviors
At Boden, how we work matters just as much as what we deliver. We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do. We care about doing a good job - and we care about each other. We’re always kind, often honest, and we will push for high standards without making it heavy. We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.
What We Offer:
- Medical, dental and vision insurance
- Disability insurance
- Life Insurance
- Flexible spending account
- 401(k) + matching
- Paid time off
- Employee discount
