Top 4071 Client services manager Jobs in Clarksburg, Md

Manager of Housing and Supportive Services
The Montgomery County Coalition for the Homeless —Rockville, MD
- $70,000 - $73,000 a year
- On call
- Addiction Medicine
- 5 years
- Word processing
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Client Relationship Manager - Bethesda, MD
Charles Schwab —Bethesda, MD
- $91,000 - $139,500 a year
- Mid-level
- Office
- Supervising experience
- Paid parental leave
- Employee stock purchase plan
Security Account Manager
Securitas Critical Infrastructure Services —Gaithersburg, MD
- $38 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Paid training
- Disability insurance
Community Manager
Envolve Client Services Group LLC —Frederick, MD
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
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Asst Community Manager
Envolve Client Services Group LLC —Frederick, MD
- $21 - $25 an hour
- Microsoft Word
- Background check
- Customer service
- Paid holidays
- Disability insurance
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Customer Service Manager (Client Experience)
National Board for Certification in Occupational Therapy, Inc —Gaithersburg, MD
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Ability to lift 50 pounds
- Quality control
- Profit sharing
- Disability insurance
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Client Services Representative
Convention Strategy —Germantown, MD
- Email
- Mid-level
- 2 years
Client Manager
Allied Universal —Washington, DC
- $90 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
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11d
Client Manager
Gallagher Benefit Services —Rockville, MD
- $54,000 - $105,500 a year
- Mid-level
- 3 years
- High school diploma or GED
2d
Sr. Manager, Customer Care (Call Center)
WSSC Water —Laurel, MD
- $139,786 - $238,014 a year
- Full-time
- Writing skills
- Residential
- Presentation skills
14d
Assistant General Manager
Tory Burch —Clarksburg, MD
- $60,000 - $75,000 a year
- Full-time
- Fair chance
- Senior level
- Business
- Employee discount
Contact Center Manager, Client Services
TELAFORCE, LLC —Rockville, MD
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick Apply
Customer Service Representative
FYZICAL Therapy and Balance Centers —Germantown, MD
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
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Housing Choice Voucher Manager
Housing Opportunity Com —Silver Spring, MD
- $76,579 - $127,574 a year
- Full-time
- Writing skills
- Office
- Driver's License
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Operation Administration Support Specialist – Federal Client
The Concourse Group LLC —Columbia, MD
- $39.97 - $40.50 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
11d
Group Manager Mail Services
FedEx Office —McLean, VA
- $85,195.80 - $129,902.09 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Relocation assistance
1d
Manager, Membership Services
(c) Management, Inc., (CMI) —Rockville, MD
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Free parking
- Health savings account
Client Services Specialist- Family Engagement (Early Childhood Education)
COMMUNITY ACTION COUNCIL OF HOWARD COUNTY MD INC —Columbia, MD
- $57,013 - $62,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- English
9d
Commercial Project Manager III - Client Services
Thermo Fisher Scientific —Frederick, MD
- $75,000 - $112,500 a year
- Full-time
- Mid-level
- Office
- 3 years
- Commuter assistance
- Paid parental leave
10d
Branch Service Manager/Client Associate
Royal Bank of Canada —Frederick, MD
- $55,000 - $88,000 a year
- Full-time
- Sales
- Mid-level
- Office
- Disability insurance
- Health insurance

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client services manager jobs near clarksburg, md

Manager of Housing and Supportive Services

The Montgomery County Coalition for the Homeless -
Rockville, MD

Quick Apply

Job Details

$70,000 - $73,000 a year

Qualifications

Supervisory support in social service case management
Managed case managers
Staff supervision
Fiscal management
Team supervision
Harm reduction
Word processing
Spreadsheets
Social service program staff supervision
HIPAA
Employee relationship building
Experience working with individuals experiencing homelessness
Leading team collaboration initiatives
Working with individuals with mental health conditions
Productivity software
Clinical confidentiality policies
Experience working with individuals with substance use disorders
Experience working with individuals from underserved communities
General management

Full Job Description

Description:

General Description: The Manager of Housing and Supportive Services will provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.

In addition, the Manager of Housing and Supportive Services helps to manage the entire emergency shelter program under the direction of the Program Director.

Essential Duties and Responsibilities:

Provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.
Assign all clients a case manager within one week of entry into the shelter.
Provide person-centered case management guidance and support to housing and supportive services team who are working with clients that may have multiple barriers to housing; this includes providing oversight of the Individual Housing Plans (IHPs) and reviewing clients’ goals to assist with resolving housing barriers and quickly accessing housing.
Reviewing Acuity Scale and VI-SPDAT assessments to ensure staff understanding and accuracy of using the tool and provide additional training and technical assistance to staff as needed.
Responsible for ensuing staff training is complete, and conduct performance evaluations, hiring, and terminations of direct report staff.
Meet weekly with all direct reports to ensure quality services are being provided and documentation is occurring as required.
Consult with Program Director on housing and supportive services, administrative, and programmatic issues.
Serves as a member of the leadership team of the shelter and participate in regular team and staff meetings.
Coordinate and facilitate team meetings as well as larger staffing meetings with the HHS Contract Monitor.
Represent program at Montgomery County service provider meetings and other community meetings as needed.
Responsible for all case management file compliance, including in-house files, HMIS entries and Apricot 360.
Ensure proper storage of all sensitive client information and adherence with HIPAA guidelines on confidentiality.
Responsible for general HMIS data entry and reporting, as well as other data collection and reporting for funders and general MCCH usage.
Facilitate regular internal audits along with regular County and State monitoring for compliance.
Participate in the on-call rotation for emergencies.
Assist in the implementation of daytime programming and bed management.
Work with other county providers to expand resources for clients and coordinate services that remove housing barriers and help clients move quickly into housing.
Fill in for Program Director in their absence, as well as share overall leadership responsibilities.
Other duties assigned.

Requirements:

Required Knowledge, Skills, and Abilities:

Master’s degree in a human services field (will consider an equivalent combination of relevant education and experience)
Minimum five years of supervisory experience overseeing a case management team and advanced experience with individualized case management services.
Minimum five years’ experience with special needs population, including with people experiencing homelessness or other vulnerable populations.
Knowledge of principles, methods and procedures of person-centered case management.
Knowledge of principles, methods and procedures in working with addiction, mental illness and co-occurring diagnosed populations.
Knowledge of Best Practices including Housing First, Harm-Reduction, Motivational Interviewing, and Trauma Informed Care along with their methods of service delivery.
Ability to negotiate and maintain positive relationships with co-workers and clients.
Ability to manage and maintain fiscal accountability and HIPAA Compliance.
Ability to lead a team to meet contract deliverables.
Ability to comprehend and follow guidelines of grants and contract agreements.
Advanced knowledge of word processing and spreadsheet software.
Advocate for homeless population.

Quick Apply

Refine Your Search

client services manager jobs in clarksburg, md

Manager of Housing and Supportive Services

Client Relationship Manager - Bethesda, MD

Security Account Manager

Community Manager

Asst Community Manager

Customer Service Manager (Client Experience)

Client Services Representative

Client Manager

Client Manager

Sr. Manager, Customer Care (Call Center)

Assistant General Manager

Contact Center Manager, Client Services

Customer Service Representative

Housing Choice Voucher Manager

Operation Administration Support Specialist – Federal Client

Group Manager Mail Services

Manager, Membership Services

Client Services Specialist- Family Engagement (Early Childhood Education)

Commercial Project Manager III - Client Services

Branch Service Manager/Client Associate

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