Top 42 Technical support representative Jobs in Clarksburg, Wv

Taxpayer Service Representative
State of West Virginia —Clarksburg, WV
- $35,702 - $61,628 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
6d
Technical Support Rep I
Shentel —Weston, WV
- From $18 an hour
- Online Application
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Service & Sales Representative
Shentel —Clarksburg, WV
- From $15 an hour
- Overtime
- Remote
- Sales
- 1 year
- Communication skills
- Paid training
- Paid holidays
Quick Apply
15h
Territory Executive
Republic Services —Fairmont, WV
- Mid-level
- Driver's License
- 2 years
- AD&D insurance
- Employee stock purchase plan
Customer Experience Representative
Micrologic —Buckhannon, WV
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Paid holidays
Construction Equipment Product Support Sales Representative
Cleveland Brothers —Bridgeport, WV
- $90,000 - $120,000 a year
- Dealership
- Word processing
- Computer literacy
- Profit sharing
- Health savings account
Quick Apply
Technical Support Representative
Citynet LLC —Bridgeport, WV
- $15 an hour
- Overtime
- Word processing
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Hydraulic & Machining Sales Specialist
Cleveland Brothers —Bridgeport, WV
- $65,000 - $95,000 a year
- Clean driving record
- Word processing
- Computer literacy
- Profit sharing
- Health savings account
Quick Apply
Fiber to the Premise (FTTP) Direct Sales Representative
Micrologic —Buckhannon, WV
- Weekends as needed
- Residential
- High school diploma or GED
- Travel
- Travel reimbursement
- Paid holidays
National Account Director
Mistras Group, Inc.-Shop —United States
- Remote
- Microsoft Excel
- Ability to climb stairs
- High school diploma or GED
Senior eDiscovery Sales Executive
Complete Legal —United States
- $105,000 - $125,000 a year
- Full-time
- Remote
- Background check
- Sales
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply

Related jobs to explore

Based on your search for technical support representative

Human Resources Manager
CHEAT LAKE ANIMAL HOSPITAL —Morgantown, WV
In this role, you will oversee all aspects of human capital management, ensuring compliance with employment and labor laws while driving talent acquisition,…
From $50,000 a year
Quick Apply
Customer Service Representative (Self Storage)
Mini Mall US Storage Properties —Bridgeport, WV
Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support representative in clarksburg, wv

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near clarksburg, wv

Business Development Representative jobs in Chicago, IL

Customer Service Representative Remote jobs in Rancho Cucamonga, CA

Remote Claims Representative jobs in California

Customer Service jobs in Staten Island, NY

Remote Technical Support jobs in Kentucky

Technical Support Representative jobs in Philadelphia, PA

Technical Support Representative jobs in Michigan

Technical Support Representative jobs in Stow, OH

Call Center Representative jobs in Fort Worth, TX

Overnight Shift Technical Support Remote jobs in Texas

Technical Support Representative jobs in Thomasville, GA

Construction Equipment Sales Representative jobs in Midland, MI

Medical Device Sales jobs in Chapel Hill, NC

Construction Equipment Sales Representative jobs in Greenville, SC

Liquor Representative jobs in Austin, TX

Construction Equipment Sales Representative jobs in Gloucester City, NJ

Construction Equipment Sales Representative jobs in Rochester, NY

Construction jobs in Binghamton, NY

Patient Service Representative jobs in Denver, CO

Preferred Professional Services Pps Agency jobs in Waterbury, CT

Taxpayer Service Representative

State of West Virginia
Clarksburg, WV

Quick Apply

Job Details

Full-time
$35,702 - $61,628 a year
6 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

Call center experience
Bachelor's degree

Full Job Description

Nature of Work

************ POSITION IS EXEMPT FROM THE CLASSIFIED SERVICE ******************

The Taxpayer Service Representative acts as the primary point of contact for individual and business taxpayers. This role combines high-quality customer service with technical research to help taxpayers navigate state tax liabilities, filings, and online services. The ideal candidate is a strong communicator, detail-oriented, and comfortable using specialized software to resolve complex account issues.

Key Responsibilities include:

Customer Support (Phone, Email, & In-Person)

Inbound Call Center: Handle high-volume inbound calls regarding all taxes administered by the Tax Division, including inquiries about returns, refunds, billings, and official correspondence.
Digital Correspondence: Manage and respond to taxpayer inquiries sent to designated digital inboxes (MyTaxes and TaxHelp).
Walk-In Assistance: Provide face-to-face support at the service center by accepting tax returns/payments, addressing correspondence issues, verifying filings, and issuing Business Registration Certificates or Letters of Good Standing.

Account Management & Technical Research

System Operations: Utilize automated database systems and tax software to research taxpayer history, troubleshoot issues, and initiate account actions (such as adjustments and fund transfers).
Tax Law Interpretation: Research tax laws, administrative rules, legislative changes, and policy updates to provide accurate, up-to-date compliance information.
E-Services Support: Guide users through registration, navigation, and troubleshooting on the MyTaxes online portal.

Collaboration & Community Outreach

Internal Teamwork: Collaborate cross-functionally with other sections of the Tax Division to streamline taxpayer assistance.
Public Representation: Occasionally represent the Tax Division at civic groups to present tax updates or instruct volunteers providing personal income tax services.
Continuous Learning: Attend mandatory, periodic training sessions to maintain and enhance technical tax knowledge.

Preferred Knowledge, Skills, and Abilities

Strong verbal and written communication skills with a focus on professional, courteous service.
Ability to research and interpret complex legal codes, policies, and financial documents.
Proficiency in navigating multi-screen databases, proprietary software, and online customer portals.
Strong problem-solving skills with the ability to handle sensitive financial information discreetly.

Performs related work as required.

Employment requires a fingerprint-based criminal-background check to be provided at the West Virginia Tax Division’s expense. Failing to initiate the process or cooperate with this process, providing false or incomplete information, or discovery of disqualifying information will result in denial of, or dismissal from, employment or denial of transfer irrespective of when discovered. The chosen applicant will also be subject to a tax compliance check.

Minimum Qualifications

Training: Bachelor's degree from a regionally accredited college or university.

Substitution: Full-time or equivalent part-time paid experience in taxation, bookkeeping, collections, accounting or tax preparation may substitute for the required training on a year-for-year basis. Experience as a call-center based customer service representative may substitute for the required training at the rate of two years of experience for one year of training.

Promotion Only: Four years of full-time or equivalent part-time paid experience as a Tax Audit Clerk, Tax Audit Clerk Senior or a Revenue Agent 1 in the State Tax Department may substitute for the required training.

Other Information

Or, mail your completed application to:

Tax Commissioner
WV State Tax Division
P.O. Box 11771
Charleston, WV 25339

Please include posting number TTPS270003 and job title Taxpayer Service Representative on application.

Note: Applications of covered state employees, mailed to DOP or completed via DOP's on-line method, are not forwarded to the Tax Division.

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Call center: 2 years (Preferred)

Shift availability:

Day Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support representative jobs in clarksburg, wv

Taxpayer Service Representative

Technical Support Rep I

Customer Service & Sales Representative

Territory Executive

Customer Experience Representative

Construction Equipment Product Support Sales Representative

Technical Support Representative

Hydraulic & Machining Sales Specialist

Fiber to the Premise (FTTP) Direct Sales Representative

National Account Director

Senior eDiscovery Sales Executive

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for technical support representative in clarksburg, wv

Related Searches

Explore jobs in more locations

Nature of Work

Minimum Qualifications

Other Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected