Top 99 Dispatcher Jobs in Clarksburg Md

Commercial HVACR Service Coordinator
Harvey W. Hottel, Inc. —Gaithersburg, MD
- $55,000 - $80,000 a year
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
8d
CSR/Dispatcher
Accelerated, Inc. —Sterling, VA
- From $22 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
2d
Dispatcher
Chariots for Hire —Sterling, VA
- $20 - $22 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Express Employment Professionals - Loudoun County —Sterling, VA
- $21 - $23 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
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Dispatcher
Five Star Services Inc —Sterling, VA
- $18 - $22 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
10d
Dispatcher / Customer Service Representative
Georgetown Paper Stock —Rockville, MD
- $45,000 - $85,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Delivery Dispatcher
Griffith Energy —Frederick, MD
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
9d
Delivery Dispatcher
Griffith Energy Services —Frederick, MD
- Full-time
- Microsoft Outlook
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
9d
Dispatcher
Gaithersburg Garage Door inc —Rockville, MD
- $25 - $26 an hour
- Extended hours
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Fleet Dispatcher Non CDL
Costco Wholesale Corporation —Monrovia, MD
- Entry level
- AD&D insurance
- Employee stock purchase plan
Fleet Dispatcher CDL
Costco Wholesale Corporation —Monrovia, MD
- CDL A
- Mid-level
- AD&D insurance
- Employee stock purchase plan
Dispatcher (Transportation)
Loudoun County Public Schools —Leesburg, VA
- $29.20 - $37.58 an hour
- 8 hour shift
- Office
- CDL
- High school diploma or GED
1d
IDS Dispatcher
Everforth ECS —Dulles, VA
- $28.73 - $36.06 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- English
3rd Shift Service Order Dispatcher
CBRE, Government & Defense Services —Bethesda, MD
- $27.78 an hour
- Overnight shift
- Mid-level
- Communication skills
Quick Apply
Temporary-Public Safety Dispatcher
Montgomery College —Montgomery County, MD
- $19.29 an hour
- Part-time
- Background check
- Computer literacy
- Research
Parts Warehouse Dispatcher
Audi Frederick —Frederick, MD
- From $18 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Warehouse
- Paid holidays
- Disability insurance
Quick Apply
Dispatch & Warehouse Operations Manager
TWO MEN AND A TRUCK® —Columbia, MD
- $45,000 - $55,000 a year
- Mid-level
- 3 years
- Conflict management
Quick Apply
3d
Fleet Supervisor
Rio Grande Foods —Laurel, MD
- $50,000 - $53,000 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
CDL Shuttle Operations Supervisor
Reston Limousine —Tysons, VA
- $57,500 - $62,500 a year
- Urgently hiring
- CDL B
- DOT physical examination
- CDL A
- Disability insurance
- Health insurance
Quick Apply
7d
Medical Emergency Dispatcher
RWD Consulting —Bethesda, MD
- $23.66 an hour
- 8 hour shift
- Computer literacy
- Mid-level
Quick Apply
9d

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Commercial HVACR Service Coordinator

Harvey W. Hottel, Inc. -
Gaithersburg, MD

Quick Apply

Job Details

Full-time
$55,000 - $80,000 a year
8 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program
Paid sick time

Qualifications

Teamwork
Microsoft Excel
Customer relationship building
Microsoft Outlook
Serving clients
Phone communication
Attention to detail

Full Job Description

Harvey W. Hottel, Inc. is Hiring a Commercial HVACR Service Coordinator!

Location: Gaithersburg, MD (On-Site)
Employment Type: Full-Time
Salary Range: $55,000 – $80,000 per year

Overview

Harvey W. Hottel, Inc. is a well-established HVAC, Plumbing, and Mechanical contractor serving commercial, residential (custom homes), industrial, and government clients across the Maryland and DMV region.

We are seeking an organized and customer-focused Commercial HVACR Service Coordinator to support the daily operations of our Commercial HVACR Service Department. This position serves as the communication hub between customers, technicians, vendors, and internal departments to ensure service requests are scheduled efficiently, technicians remain productive, and customers receive exceptional service throughout every stage of the process.

This role is ideal for someone who thrives in a fast-paced environment, enjoys solving scheduling challenges, and takes pride in keeping operations organized while delivering an outstanding customer experience.

Responsibilities

Service Coordination & Dispatch

Schedule and dispatch commercial HVACR technicians for service calls, preventative maintenance, and emergency service requests.
Prioritize incoming service requests and adjust schedules throughout the day based on changing customer needs.
Monitor technician locations and job progress to maximize productivity and minimize travel time.
Coordinate technician schedules to ensure efficient use of manpower and resources.
Maintain clear communication with field technicians regarding assignments, schedule updates, and job priorities.

Customer Service

Respond to incoming service requests via phone and email from commercial customers.
Provide timely updates regarding technician arrival times, scheduling changes, and job status.
Serve as the primary point of contact for customers throughout the service process.
Resolve scheduling concerns professionally while maintaining a high level of customer satisfaction.

Work Order & Administrative Support

Create, update, and close work orders within the service management system.
Ensure technician notes, labor hours, and parts used are accurately documented.
Review completed work orders for completeness to support timely and accurate invoicing.
Maintain organized and up-to-date customer records.

Vendor & Parts Coordination

Coordinate with vendors to order, track, and confirm delivery of parts and materials.
Work closely with purchasing and warehouse personnel to minimize delays caused by material shortages.
Assist technicians by ensuring required parts are available before scheduled service appointments.

Operational Support

Assist with improving scheduling efficiency and dispatch processes.
Identify scheduling conflicts and recommend solutions to improve department performance.
Support the Commercial HVACR Service team by maintaining accurate documentation and organized workflows.
Contribute to a collaborative environment focused on exceptional customer service and operational excellence.

Work Schedule

Full-time, Monday through Friday.
Standard hours are 7:00 AM – 4:00 PM.
Occasional overtime may be required to support emergency service operations.

Work Environment

Primarily office-based with frequent communication between field technicians, customers, vendors, and internal departments.
Fast-paced environment requiring frequent multitasking and schedule adjustments.
Collaborative team atmosphere supporting commercial service operations.

Requirements

Must Have

Minimum of 2 years of experience in dispatching, scheduling, or service coordination
Excellent written and verbal communication skills
Strong customer service and relationship-building abilities
Outstanding organizational and multitasking skills
Ability to prioritize competing responsibilities in a fast-paced environment
Proficiency with Microsoft Outlook, Excel, and Word
Strong problem-solving skills and attention to detail

Nice to Have

Experience supporting commercial HVAC, refrigeration, plumbing, electrical, or construction service operations
Familiarity with dispatching or service management software
Experience with Vista Viewpoint ERP
Basic understanding of commercial HVACR terminology

Benefits

Competitive salary: $55,000 – $80,000 per year, based on experience.
Health Insurance
Dental Insurance
Vision Insurance
Company-Paid Life Insurance
401(k) Retirement Plan with Company Match
Paid Vacation
Paid Sick Leave
Ongoing Training and Professional Development
Long-Term Career Growth Opportunities
Stable, Family-Owned Company Culture

Pay: $55,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

How many years of experience do you have dispatching or coordinating service technicians within the commercial HVAC, refrigeration, plumbing, electrical, or mechanical service industry?
On average, how many field technicians have you dispatched and coordinated in a single workday?
This position is on-site in Gaithersburg, MD, Monday through Friday from 7:00 AM to 4:00 PM. Are you able to meet this schedule?
Why are you looking for a new position?
Which dispatch or field service management software have you used? (such as Vista Viewpoint, Salesforce, ServiceTitan, etc.)?
A hospital loses air conditioning, a grocery store has a refrigeration failure, and an office building reports one rooftop unit is not cooling—all at the same time with only two technicians available. How would you prioritize these service calls?
Describe a time when you had to communicate an unexpected delay or emergency scheduling change to a customer. What was the situation, and how did you handle it?
Have you worked with GPS tracking software for managing technician routes? If so, which systems, and what was your role in using them?
What do you believe is the most important responsibility of a Commercial HVAC Service Coordinator?
Why do you believe you would be a good fit for this role?

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in clarksburg md

Commercial HVACR Service Coordinator

CSR/Dispatcher

Dispatcher

Dispatcher

Dispatcher

Dispatcher / Customer Service Representative

Delivery Dispatcher

Delivery Dispatcher

Dispatcher

Fleet Dispatcher Non CDL

Fleet Dispatcher CDL

Dispatcher (Transportation)

IDS Dispatcher

3rd Shift Service Order Dispatcher

Temporary-Public Safety Dispatcher

Parts Warehouse Dispatcher

Dispatch & Warehouse Operations Manager

Fleet Supervisor

CDL Shuttle Operations Supervisor

Medical Emergency Dispatcher

I want to receive the latest job alert for dispatcher in clarksburg md

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