Top 31 Customer service representative Jobs in Clarksdale, Ms

Call Center Specialist
Northwest Miss Regional Medical Center —Clarksdale, MS
- PRN
- HIPAA
- High school diploma or GED
- Business Administration
- AD&D insurance
- Disability insurance
Customer Service Associate
Roses —Clarksdale, MS
- Part-time
- Merchandising
- Basic math
- English
Quick Apply
Customer Service Associate I
Dollar Tree —Clarksdale, MS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - Shelby, MS
Scott Petroleum, Inc. —Shelby, MS
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- On-the-job training
Quick Apply
Customer Service Associate I
Family Dollar —Clarksdale, MS
- $9.00 - $9.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Rep(05975) - 640 Desoto Avenue
Domino's Franchise —Clarksdale, MS
- Full-time
- Office
- Quick service & fast food restaurant
- 16+ years old
Quick Apply
Center Manager
PeopleShores PBC —Clarksdale, MS
- $65,000 a year
- Full-time
- Background check
- Mid-level
- Office
Quick Apply

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Customer Service Associate
Roses —Clarksdale, MS
Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
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Customer Service Associate I
Dollar Tree —Clarksdale, MS
Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets.

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Your own dedicated desk – no hoteling, no sharing, just your space.
$23.39 an hour
2d
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Call Center Specialist

Northwest Miss Regional Medical Center -
Clarksdale, MS

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Job Details

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Do you have a passion for helping others and providing exceptional customer service? Northwest Mississippi Regional Medical Center (NWMRMC) is seeking a professional, compassionate, and service-oriented Call Center Specialist to join our growing healthcare team.

As the voice of our organization, you'll serve as the first point of contact for patients, providers, and community members, ensuring every caller receives courteous, accurate, and timely assistance. Your ability to communicate effectively and coordinate patient needs will play a vital role in delivering an exceptional healthcare experience.

The Call Center Specialist is responsible for managing incoming telephone calls, scheduling patient appointments, routing calls appropriately, verifying patient information, and providing outstanding customer service. This position serves as a communication hub between patients, providers, and clinical staff while promoting efficient access to healthcare services.

The ideal candidate is organized, dependable, detail-oriented, and thrives in a fast-paced healthcare environment where compassion and professionalism are essential.

About Us:

At Northwest Mississippi Regional Medical Center, we are committed to providing high quality, sustainable healthcare to the citizens of Northwest Mississippi. We believe in a collaborative work environment where each team member plays an integral role in promoting the health and well-being of our patients.

Why Join Us?

Mission-Driven Work: Support a community-focused healthcare organization dedicated to improving lives.
Professional Growth: Opportunities for training, development, and career advancement.
Positive Work Environment: Join a team of passionate professionals in a supportive setting.

Key Responsibilities:

Answer incoming calls promptly, professionally, and courteously.
Schedule, reschedule, and cancel patient appointments across multiple clinic locations.
Verify patient demographic, insurance, and contact information.
Route calls to the appropriate providers, departments, or staff members.
Accurately document telephone encounters and patient communications within the Electronic Medical Record (EMR) system.
Provide patients with information regarding clinic locations, office hours, available services, and appointment preparation instructions.
Respond to patient inquiries while maintaining exceptional customer service.
Assist with appointment reminders and follow-up communications.
Monitor voicemail messages and ensure timely responses.
Coordinate communication between providers, nursing staff, and patients.
Maintain confidentiality in accordance with HIPAA regulations.
Meet departmental productivity, quality, and customer service expectations.
Participate in departmental meetings, training programs, and quality improvement initiatives.
Perform other duties as assigned.

Requirements

Qualifications:

High school diploma or equivalent required.
Associate degree in Business, Healthcare Administration, or a related field preferred.

Experience:

One (1) to three (3) years of customer service, medical office, medical call center, scheduling, or healthcare experience preferred.
Previous experience using Electronic Medical Records (EMR) systems preferred.
Experience working with multi-line telephone systems preferred.

What We Offer:

Competitive salary and benefits package
Health, Dental, and Vision Insurance
Company Paid Basic Life/AD&D Insurance & Long-Term Disability Insurance
Retirement plan options
Generous personal time off (PTO) pay schedule
Supportive, friendly work environment with opportunities for professional development and growth
The opportunity to make a real impact in the lives of our patients

Be a Part of Something Bigger!

At NWMRMC, we believe in our mission to drive meaningful change in the communities we serve. If you're ready to apply your expertise in a role that truly makes a difference, don't wait-take the next step in your career today. We can't wait to welcome you to our team!

Northwest Mississippi Regional Medical Center (NWMRMC) is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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Refine Your Search

customer service representative jobs in clarksdale, ms

Call Center Specialist

Customer Service Associate

Customer Service Associate I

Customer Service Representative - Shelby, MS

Customer Service Associate I

Customer Service Rep(05975) - 640 Desoto Avenue

Center Manager

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