Top 23 Senior shift leader Jobs in Clarkston, Ga

Sr. Service Desk Shift Lead
DMI —Atlanta, GA
- $141,614 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Senior Shift Leader
Pizza Hut —Stone Mountain, GA
- $12 - $15 an hour
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Lead Care Manager
Sunrise Senior Living —Five Forks, GA
- $15.20 - $19.05 an hour
- Part-time
- 18 years or older
- CPR Certification
- Mid-level
- Paid holidays
- Health insurance
2d

More jobs to discover

Find similar jobs that you might be interested in.

Sr. Service Desk Shift Lead
DMI —Atlanta, GA
Conduct training sessions to develop team members’ technical skills and customer service capabilities. Bachelor of Science in Information Technology or other…
$141,614 a year
Senior Shift Leader
Pizza Hut —Stone Mountain, GA
The Senior Shift Leader training program will develop your management skills and offer future career success. We have Same Day Pay, healthcare benefits, company…
$12 - $15 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Lead Care Manager
Sunrise Senior Living —Dublin, OH
What You’ll Do: • Lead shift assignments, manage attendance, and coordinate coverage • Provide hands-on ADL support when needed • Coach caregivers on quality,…
$15.20 - $19.05 an hour

I want to receive the latest job alert for senior shift leader in clarkston, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior shift leader jobs near clarkston, ga

Senior Shift Leader jobs in Coon Rapids, MN

Maplewood Senior Living jobs in Brewster, MA

Eventide Senior Living jobs in Fargo, ND

Senior Shift Leader jobs in Roseville, CA

Night Shift jobs in Galveston, TX

Part Time Senior jobs in Cape Coral, FL

Service Desk Team Leader jobs in Fort Mill, SC

Front Desk jobs in Round Rock, TX

It Help Desk jobs in Spokane, WA

Service Desk Team Leader jobs in Santa Ana, CA

Service Desk Team Leader jobs in Salt Lake, UT

Service Desk Team Leader jobs in San Juan, PR

Rn Pediatric Care Remote jobs in California

Care Manager jobs in Waukesha, WI

Care Manager jobs in Merced, CA

Care Manager jobs in Tennessee

Case Manager jobs in Tampa, FL

Care Manager jobs in Queens, NY

Patient Care Technician jobs in Goose Creek, SC

Sr. Service Desk Shift Lead

DMI -
Atlanta, GA

Apply Now

Job Details

Full-time
$141,614 a year

Benefits

Disability insurance
Health insurance
Tuition reimbursement
401(k) matching
Opportunities for advancement
Referral program
Pet insurance

Qualifications

Bachelor's degree

Full Job Description

About DMI:

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity:

DMI, LLC is seeking a Sr. Service Desk Shift Lead to join us.

Duties and Responsibilities:

Oversee daily service desk operations, ensuring timely resolution of IT incidents and service requests.
Lead and mentor a team of service desk technicians, providing guidance and support to enhance performance.
Monitor service levels and ensure adherence to established SLAs and KPIs.
Act as the primary escalation point for complex technical issues and critical incidents.
Coordinate shift schedules, workload distribution, and coverage to maintain 24/7 operational support.
Implement and enforce service desk policies, procedures, and best practices.
Collaborate with IT leadership to identify process improvements and enhance service efficiency.
Conduct training sessions to develop team members’ technical skills and customer service capabilities.
Generate reports and analyze service desk performance metrics to drive continuous improvement.
Ensure accurate documentation of incidents, service requests, and resolutions in the ticketing system.
Facilitate effective communication between the service desk, end users, and other IT teams.
Support onboarding of new employees by providing training on IT systems and support processes.

Qualifications:

Education and Years of Experience:

Bachelor of Science in Information Technology or other related field
2-4 Years of Experience working as a Service Desk Shift Lead

Required and Desired Skills/Certifications:

ITIL Preferred

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia

#LI-JL1

Minimum Salary Rate: $141,614.00 Median Salary Rate: $141,614.00 Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What’s Right – We lead with honesty and integrity.
Own the Outcome – We take responsibility and deliver.
Deliver for Our Customers – We are relentless about delivering value.
Think Bold, Act Smart – We innovate with purpose.
Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply Now

Refine Your Search

senior shift leader jobs in clarkston, ga

Sr. Service Desk Shift Lead

Senior Shift Leader

Lead Care Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for senior shift leader in clarkston, ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected