Top 12126 Shift manager Jobs in Clarkston Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Production Supervisor
The Judge Group —Pine Lake, GA
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
Quick Apply
12d
Area Manager
HomeTowne Studios & Suites by Red Roof —Atlanta, GA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Maintenance Supervisor - Somerset at the Crossing
Greystar Real Estate Partners LLC —Tucker, GA
- $33 - $35 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
14d
Asset Manager - Atlanta, GA
Michael Page —Atlanta, GA
- $110,000 - $180,000 a year
- 6 years
- Residential
- Senior level
5d
Assistant Store Manager
HomeGoods —Tucker, GA
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Store Manager
HomeGoods —Tucker, GA
- $74,800 - $102,900 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
- Health savings account
- Paid holidays
8d
Shift Manager - (RT2311)
RaceTrac —Tucker, GA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Shift Supervisor
CVS Health —Decatur, GA
- $16.50 - $24.00 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
9d
Merchandising Assistant Manager
Dollar Tree —Stone Mountain, GA
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
Station Manager
DHL —Atlanta, GA
- $130,011.75 - $173,349.00 a year
- Mid-level
- US work authorization
- Communication skills
- Employee stock purchase plan
- Paid holidays
STORE MANAGER
Dollar General —Tucker, GA
- Full-time
- Spanish
- Merchandising
- Mid-level
7d
Store Manager
Panda Restaurant Group —Tucker, GA
- $25.22 - $28.22 an hour
- Weekends as needed
- ServSafe
- Restaurant management
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Store Manager
Ross Stores —Stone Mountain, GA
- Weekends as needed
- 5 years
- Merchandising
- English
7d
Operations Manager
Amazon.com Services LLC —Stone Mountain, GA
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Area Manager, Early Career (2027) – GA, KY, TN
Amazon.com Services LLC —Stone Mountain, GA
- $65,200 - $75,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
4d
Manager, Store
Hollywood Feed —Decatur, GA
- $22 - $30 an hour
- 18 years or older
- Ability to walk for extended periods
- Merchandising
- Food provided
Quick Apply
Retail Store Manager
PetSmart —Tucker, GA
- $57,500 - $110,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
General Manager
McDonald’s —Stone Mountain, GA
- $50,000 - $70,000 a year
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Paid holidays
- Disability insurance
Shipping Manager
Ecoslay —Clarkston, GA
- $15 - $25 an hour
- Full-time
- Mid-level
- US work authorization
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
4d

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shift manager jobs near clarkston ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

shift manager jobs in clarkston ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Production Supervisor

Area Manager

Maintenance Supervisor - Somerset at the Crossing

Asset Manager - Atlanta, GA

Assistant Store Manager

Store Manager

Shift Manager - (RT2311)

Shift Supervisor

Merchandising Assistant Manager

Station Manager

STORE MANAGER

Store Manager

Store Manager

Operations Manager

Area Manager, Early Career (2027) – GA, KY, TN

Manager, Store

Retail Store Manager

General Manager

Shipping Manager

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