Top 4 System support technician (remote environment) Jobs in Clarksville Tn

Aviation Maintenance Help Desk / Field Technician
Cruz Associates Inc —Fort Campbell, KY
- Full-time
- 6 years
- Mid-level
- Microsoft Office
Quick Apply
5d
Technical Product Support Engineer (Unitary)- Remote
Trane Technologies —Clarksville, TN
- $89,585 - $143,700 a year
- Extended hours
- Pass drug screening
- Mid-level
- Travel
- Paid holidays
- Health insurance

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
Quick Apply
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply
6d

I want to receive the latest job alert for system support technician (remote environment) in clarksville tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

system support technician (remote environment) jobs near clarksville tn

Aircraft Maintenance Technician jobs in Fort Campbell, KY

Aircraft Maintenance Technician jobs in Lewisville, TX

Aircraft Maintenance Technician jobs in Sterling, VA

Live On Site Maintenance jobs in Los Angeles, CA

Aircraft Mechanic jobs in Charleston, SC

Endoscopy Technician jobs in Sacramento, CA

Aircraft Maintenance Technician jobs in Oxnard, CA

Unmanned Aircraft System jobs in Huntsville, AL

Aircraft Maintenance Technician jobs in Arkansas

Healthcare Customer Support Remote jobs in Connecticut

Technical Support Engineer jobs in Phoenix, AZ

Network Engineer jobs in Kansas City, MO

Technical Support Engineer jobs in Ann Arbor, MI

Technical Support Engineer jobs in Garden City, NY

Technical Support Engineer jobs in Nashville, TN

Aviation Maintenance Help Desk / Field Technician

Cruz Associates Inc -
Fort Campbell, KY

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

Operating systems
IT user and group management
Microsoft Office
High school diploma or GED
Aviation

Full Job Description

Cruz Associates, Inc. of Yorktown, VA (www.cruzinc.us) has a position open and is looking for qualified candidates for an Aviation Maintenance Help Desk / Field Technician. The job location is Fort Campbell, Kentucky in support of the U.S. Army Special Operations Aviation Command’s Digitally Integrated Maintenance Environment (DIME).

Scope: The Help Desk / Field Technician (FSR) is a strategic technical position within the organization. This position is responsible for maintaining the integrity of customers’ hardware and software systems within DoD standards, along with handling incoming technical support calls and tickets. Field work and client management are also large components of this position. The Help Desk / Field Technician is responsible for the installation, service and maintenance of aviation supported by Standard Army Management Information Systems (STAMIS) software products including demonstrating correct usage and application to the customers. The Help Desk / Field Technician must have strong verbal and written communication skills along with the ability to independently and successfully lead and/or facilitate discussions with key business and technical stakeholders. The duties and responsibilities may change from time to time without notice and include but are not limited to the duties described below.

Key Responsibilities:

Perform field service activities by installing, troubleshooting, maintaining and servicing Army supported systems at customer sites.
Provide training by over-the-shoulder or over-the-phone.
Assist with the fielding of new hardware and software.
Imaging of network systems and to ensure that all systems are up to date with system and security updates.
Complete various reports such as customer data mining reports, timesheets, expense reports and inventory lists in a timely, accurate and legible fashion.
Manage multiple Helpdesk Trouble ticket system.
Manage multiple users and aircraft systems within Active Directory.
Provide basic remote access support: VPN.
Coordinate hardware replacements and repairs.
Provide Tier I/II Helpdesk support services for Microsoft related technologies.
Perform routine clerical, administrative, and logistics tasks as required in support of AAMD.
Possesses a Secret or Interim Secret security clearance.

Education and Experience-Required:

High school diploma or equivalent.
6 years’ experience in a high-traffic customer service setting.
Extensive experience working with Microsoft products to include Office, Active Directory and operating systems.
Knowledge of Army Aviation STAMIS software, (Aircraft Notebook).
Ability to obtain a Security+ Certification within 6 months of employment

Quick Apply

Refine Your Search

system support technician (remote environment) jobs in clarksville tn

Aviation Maintenance Help Desk / Field Technician

Technical Product Support Engineer (Unitary)- Remote

Explore jobs in cities nearby

I want to receive the latest job alert for system support technician (remote environment) in clarksville tn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected