Top 203 Service desk lead Jobs in Clayton Nc

Manager, Enterprise Application Services
Wake Technical Community College —Raleigh, NC
- Full-time
- Computer Science
- University
- Continuous improvement
- Paid holidays
- Disability insurance
4d
Front Desk Concierge
Stratton Amenities —Raleigh, NC
- $15 - $16 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Intake Coordinator & Social Media Assistant | 2+ yrs legal req
RHD Legal, PLLC —Raleigh, NC
- $16 - $19 an hour
- Part-time
- Spanish
- English
- Administrative experience
- Free parking
- Paid time off
Quick Apply
1d
Event Sales Representative - North Raleigh, Wake Forest Area
Window Nation —Raleigh, NC
- $18 an hour
- Part-time
- Bilingual
- Customer service
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
FIELD OPERATIONS LEAD / DRIVER – JUNK REMOVAL & DEMOLITION
I put your junk in my trunk LLC —Fuquay-Varina, NC
- $20 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid training
- Health insurance
Quick Apply
Sales Assistant
Ridge Valley Exteriors —Apex, NC
- Part-time
- Residential
- Driver's License
- Reliable transportation
- Paid training
- Opportunities for advancement
Quick Apply
Sales Assistant
Ridge Valley Exteriors —Raleigh, NC
- Part-time
- Residential
- Driver's License
- Reliable transportation
- Paid training
- Opportunities for advancement
Quick Apply
Sales Assistant
Ridge Valley Exteriors —Cary, NC
- Part-time
- Residential
- Driver's License
- Reliable transportation
- Paid training
- Opportunities for advancement
Quick Apply
Project Manager
Down East Protection Systems —Garner, NC
- Full-time
- Background check
- Management
- Computer Science
- Fuel card
- Disability insurance
Quick Apply
2d
Lead Driver Supervisor - RDU
SkyHop Global —Morrisville, NC
- From $20 an hour
- 12 hour shift
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Dental insurance
Quick Apply
4d
Veterinary Receptionist
Peak City Veterinary Hospital —Apex, NC
- $18 - $20 an hour
- Full-time
- Management
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Longevity Advisor Health and Wellness
JFS-ULC Holdings, LLC —Raleigh, NC
- $20 - $25 an hour
- Full-time
- Hospitality
- Mid-level
- Front desk
Quick Apply
2d
General Manager
RIVERSIDE HOTEL PROPERTIES INC —Morrisville, NC
- Weekends as needed
- Background check
- Hotel
- 1 year
Quick Apply
8d
Pest Control Technician/Sales Representative
Go-Forth Pest Control —Cary, NC
- $40,000 - $60,000 a year
- Overtime
- No experience needed
- Residential
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14h
Assistant Guest Experience Manager - Part-Time
LORENA LUCA —Raleigh, NC
- $20 - $23 an hour
- Part-time
- Mid-level
- In-person
- 2 years
- Paid training
- Employee discount
Quick Apply
16h
In-home Sales Consultant
Monarch Roofing —Raleigh, NC
- $150,000 - $250,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Paid training
- AD&D insurance
Quick Apply
14d
Sales Manager I: Weatherby
CHG Healthcare —Raleigh, NC
- $72,000 - $192,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Mentoring
- Paid parental leave
- Health insurance
10d
Service Desk Analyst
viva —Raleigh, NC
- $50.60 - $55.60 an hour
- Research
- Mid-level
- 3 years
4d
Front Desk Associate - 55+ Community
Associa —Clayton, NC
- Part-time
- Office
- Databases
- Administrative experience
Quick Apply
4d
Store Manager in Training
A Cleaner World —Cary, NC
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Driver's License
- Supervising experience
- Paid training
- Health insurance
Quick Apply

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service desk lead jobs near clayton nc

Manager, Enterprise Application Services

Wake Technical Community College -
Raleigh, NC

Apply Now

Job Details

Full-time
4 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Retirement plan

Qualifications

Stakeholder relationship building
Stakeholder management

Full Job Description

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Contact the Neogov Applicant Support Hotline Toll Free at 1 (855) 524-5627.

Position Description

The Manager of Enterprise Application Services provides leadership for the delivery, administration, and continuous improvement of assigned enterprise applications that support college business operations. This position leads the Low-Code Solutions Developer job family, overseeing the designing, building, deployment, and support of forms, workflows, and automations that streamline business processes across the college. Working with academic and administrative units across the college, this position performs business analysis to evaluate operational needs, translate requirements into technical solutions, and recommend improvements that increase efficiency, service quality, and compliance.

**Responsibilities and Duties (*Essential Functions)**

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

Supervises, leads, mentors, coaches, and evaluates assigned staff, including the Low-Code Solutions Developer job family, and supports their professional development across career levels

Communicates and delegates work assignments based on priorities established by the department

Responsible for scheduling staff to ensure appropriate coverage during normal business hours and on-call support as required by the department

Oversees the design, development, deployment, and ongoing maintenance of forms, workflows, and automations that support college business processes

Directs the administration and development of the college's e-signature solutions and platforms, including configuration, templates, integrations,

permissions, and end-user support

Directs the administration of the college's Service Management System (SMS) and, in collaboration with the IT Service Desk, develops forms, workflows, business solutions, integrations, permissions, and end-user support processes

Performs business analysis to evaluate operational needs across academic and administrative units, facilitates stakeholder engagement, gathers and validates requirements, evaluates existing processes, and translates business needs into technical solutions

Establishes and enforces standards for governance, security, documentation, change control, and supportability across assigned platforms and solutions

Monitors compliance with department Service Level Agreement (SLA) standards and follows up with assigned personnel to ensure timely resolution

Reviews manual processes across the college and identifies automation opportunities to improve efficiency, accuracy, and compliance

Coordinates with other ITS managers and system administrators on installation, upgrades, integration, connectivity, and maintenance of enterprise applications

Responds to emergency situations as needed, during and after normal business hours, to identify, assess, and mitigate critical operational issues

Communicates and fosters professional relationships with faculty, staff, students, or other groups across the college

Qualifications

Knowledge, Skills, and Abilities:

Knowledge of enterprise application administration and the delivery of forms, workflows, and automations that support business operations

Knowledge of low-code platform capabilities, solution lifecycle practices, and integration patterns

Knowledge of e-signature solutions, platform administration, and digital business process design

Knowledge of business analysis methods, gathering requirements, process evaluation, and translation of business needs into technical solutions

Knowledge of IT governance, security, compliance, change management, and documentation standards

Leadership, coaching, mentoring, communication, and stakeholder engagement skills

Ability to translate complex business needs into scalable, secure, and maintainable technical solutions

Project coordination, prioritization, delegation, and continuous improvement skills

Ability to work collaboratively with academic, administrative, and technical stakeholders at all organizational levels

Minimum Requirements

Bachelor’s degree in Computer Science, Information Systems, Business, or a related field and four years of experience including enterprise application administration, business systems, or solution delivery; or

Associate's degree in Computer Science, Information Systems, Business, or a related field and seven years of experience including enterprise application administration, business systems, or solution delivery; or

An equivalent combination of education in an IT related discipline and relevant work experience

One year of previous supervisory experience OR one year of experience leading IT projects with responsibility for scope, schedule, and stakeholder coordination

Preferences

Bachelor's degree in Computer Science, Information Systems, Business, or a related field

Experience developing solutions on low-code platforms

Experience administering and developing e-signature solutions or platforms

Experience performing business analysis, process improvement, or requirements engineering

Experience in higher education or public sector environments

Relevant industry certifications in application administration, business analysis, project management, or low-code platforms

#IDHP

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

Apply Now

Refine Your Search

service desk lead jobs in clayton nc

Manager, Enterprise Application Services

Front Desk Concierge

Intake Coordinator & Social Media Assistant | 2+ yrs legal req

Event Sales Representative - North Raleigh, Wake Forest Area

FIELD OPERATIONS LEAD / DRIVER – JUNK REMOVAL & DEMOLITION

Sales Assistant

Sales Assistant

Sales Assistant

Project Manager

Lead Driver Supervisor - RDU

Veterinary Receptionist

Longevity Advisor Health and Wellness

General Manager

Pest Control Technician/Sales Representative

Assistant Guest Experience Manager - Part-Time

In-home Sales Consultant

Sales Manager I: Weatherby

Service Desk Analyst

Front Desk Associate - 55+ Community

Store Manager in Training

I want to receive the latest job alert for service desk lead in clayton nc

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**Responsibilities and Duties (*Essential Functions)**

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