Top 15 Customer support & client services managers Jobs in Clearfield, Ut

Client Manager
Gallagher Benefit Services —Clearfield, UT
- Full-time
- Mid-level
- Windows
- 8 years
10d
Director of Customer Success
Becklar, LLC —Ogden, UT
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Paid time off
Quick Apply
12d
Partner Referral Manager
Lowe Law Group —Ogden, UT
- $80,000 - $105,000 a year
- Full-time
- 3 years
- Supervising experience
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Software Support Manager
MEDICAL PRIORITY CONSULTANTS INC —Salt Lake City, UT
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
9d
Member Experience Lead
VASA Fitness —Bountiful, UT
- $19 an hour
- Background check
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Member Experience Manager
EōS Fitness —Layton, UT
- $15 - $17 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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Client Manager

Gallagher Benefit Services -
Clearfield, UT

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Spreadsheets
Professional ethics
Employee relationship building
Windows
Desktop applications
Productivity software

Full Job Description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

As the Client Manager you will ensure delivery of exceptional service to Gallagher’s clients by actively managing client accounts. You will work with our sales team to ensure client satisfaction. We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth in our client relationships.

How you'll make an impact

You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates
Utilizing Gallagher’s resources and tools, you will create effective client deliverables
You support the employee benefits Client Service Cycle to ensure a seamless renewal process. We measure success based on retention and our renewal target is 95%.
You will resolve service-related issues independently but know when to raise concerns to more experienced client service team members
Prepare RFP’s, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
You will "cross-solve" with your clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.)
Guide and support new hires and account associates
Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes
We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way

What skills will make me successful in this role?

You possess strong communication skills that will allow you to build professional relationships with both internal and external partners. We are a collaborative team and look for teammates who understand the importance of deadlines and are open to constructive feedback.
Adaptable and remain composed and in an environment that requires balancing multiple priorities in any given day
You actively seek to develop your professional skills and improve efficiency
You are innovative and rarely satisfied with the status quo! You love to generate new and practical ideas and aim to continuously improve
A desire to learn Gallagher’s tools, systems, and shared resources
We look for the people who go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher

About You

Bachelor’s Degree plus 3 or more years client service and/or claims management experience - OR -

High School diploma degree/GED with 8+ years client service and/or claims management experience

Appropriately licensed
Able and willing to travel approximately 25% of the time
Working knowledge of Microsoft Windows applications and MS Office

#LI-AM3

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

customer support & client services managers jobs in clearfield, ut

Client Manager

Director of Customer Success

Partner Referral Manager

Software Support Manager

Member Experience Lead

Member Experience Manager

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