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7d

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field manager jobs near clearwater fl

Seasonal - Event Manager (Tropicana Field)

Social House Entertainment -
Saint Petersburg, FL

Quick Apply

Job Details

Seasonal
$1,800 - $2,000 a week
12 days ago

Qualifications

Budget management
Operations management
Outdoor work experience
Incident report management
Staff scheduling
Performance Reporting
Team scheduling
Mid-level
Incident Escalation
Event vendor coordination
Store opening/closing procedures
Team management
Decision making
Incident management operations support
Event performance reporting and analysis
Weather monitoring
Management reporting
Workforce management
Event customer service
Escalation handling
Staffing management
Event on-site coordination
Operational budget management

Full Job Description

SEASONAL EVENT MANAGER

About Social House Holiday Social House Holiday is the holiday events division of Social House Entertainment. We produce Enchant Christmas, one of the largest Christmas light festivals in North America, running nightly across multiple markets from late fall through early January. Our events are large-scale, immersive experiences built and operated by a seasonal team that comes together each year to pull it off.

About the Role The Event Manager is the on-site floor lead for Enchant Christmas during the operating season, responsible for managing Zone Managers across all areas, directing real-time guest flow and staffing, and executing the event plan each night. The Event Manager is the first decision-maker for operational issues that arise during the event and the primary escalation point for Zone Managers.

This role covers the operating season only. It does not include pre-season planning, load-in, or load-out.

What You’ll Do

Event Operations

Run pre-open briefings and execute end-of-night close procedures with Zone Managers each operating night
Manage Zone Managers across all zones; serve as their primary point of escalation during the event
Monitor guest flow, activation performance, and queue times across the site; redirect staff and resources as conditions change throughout the night
Handle escalated guest concerns and intervene directly when safety, capacity, or experience standards require it; escalate serious incidents to the Event Producer and ensure required documentation is initiated
Manage operational relationships with on-site concessionaires and village vendors throughout each event night
Execute all event programming on-site - theme nights, sponsor activations, private events - per the event plan

Staffing

Collaborate with the Workforce Manager to ensure staffing levels meet the operational needs of the event each night
Make real-time staffing adjustments on the floor based on attendance and activation performance
Direct Zone Managers to adjust area coverage as conditions shift throughout the night

Reporting

Complete end-of-night operational reports and submit to the Event Producer on schedule
Track and log incidents, activation closures, and weather impacts throughout the season
Communicate performance issues and staffing adjustments to the Event Producer in real time
Contribute to post-season debrief documentation as directed by the Event Producer

Budget management and venue relationships are owned by the Event Producer.

What We’re Looking For

3+ years in live event operations, large-scale venue management, or a complex guest experience environment
Experience managing through working leads or supervisors in a high-volume, multi-zone environment
Comfortable making real-time operational decisions in a fast-moving environment with imperfect information
Consistent communicator who flags problems to the Event Producer before they escalate
Familiarity with workforce management or scheduling platforms (When I Work or similar)

Success Looks Like

Zone Managers are briefed, deployed, and holding their areas to standard from open to close each night
Guest flow, activation performance, and queue times are actively monitored and adjusted throughout every shift
Operational issues are identified, handled, or escalated before they affect the guest experience
End-of-night reports are submitted to the Event Producer on schedule with accurate data
The Event Producer is not surprised by problems the Event Manager knew about

Logistics

Location: Tropicana Field - 1 Tropicana Drive, St. Petersburg, FL 33705
Season: Event Operating Season, November through early-January. Does not include install, load-out, or pre-season planning.
Schedule: Evening and weekend availability required throughout the operating season, including major holiday dates.
Compensation: $1,800.00 - $2,000.00 Weekly Salary
Physical requirements: Enchant Christmas venues span 100,000+ sq ft. Frequent walking and standing, outdoor conditions including cold weather, ability to lift up to 50 lbs.

Social House Entertainment is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.
All employment decisions are based on qualifications, merit, and business needs.

Quick Apply

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What You’ll Do

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What We’re Looking For

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