Top 128 Pc technician Jobs in Clearwater Fl

Franchise Support Specialist (Software)
Pinch A Penny —Clearwater, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Quick Apply
IT Support Analyst I
D&H —Clearwater, FL
- Windows
- Analysis skills
- Trade school
- Health insurance
- Dental insurance
10d
Help Desk Analyst
Amerilife Group, LLC —Clearwater, FL
- Full-time
- Background check
- Microsoft Outlook
- Communication skills
- Disability insurance
- Health insurance
9d
IT Support Specialist
Infuserve America —Saint Petersburg, FL
- $16 - $26 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
5d
IT SUPPORT TECHNICIAN I
Moffitt Cancer Center —Tampa, FL
- $26.32 - $40.14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
6d
Associate Desktop Support Technician
Tampa Family Health Centers —Tampa, FL
- Full-time
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
3d
I.T. Level 1 Support Technician
BOLEY CENTER —Saint Petersburg, FL
- $21.15 - $22.00 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
Quick Apply
10d
On-Site Computer Technician
GarrisonPro —Pinellas Park, FL
- $20 - $26 an hour
- Part-time
- Background check
- Microsoft Outlook
- English
- Tuition reimbursement
- Professional development assistance
Quick Apply
10d
IT Help Desk Technician
Mid-Atlantic Finance Company —Clearwater, FL
- From $17 an hour
- Full-time
- Mid-level
- Office
- Health insurance
- Dental insurance
8d
IT Support Technician
MHD Communications —Tampa, FL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
5d
IT Service Desk Agent
Morgan & Morgan, P.A. —Tampa, FL
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
4d
IT Technician
MC Coastal —Tampa, FL
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Help Desk Technician
iVenture Solutions —Tampa, FL
- $37,000 - $50,000 a year
- Full-time
- Hybrid work
- Windows
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
Onsite Desktop Support / Helpdesk Technician
SRS Real Estate Partners —Tampa, FL
- $62,000 - $73,500 a year
- Full-time
- Mid-level
- Office
- Organizational skills
Help Desk Specialist
Esplanade Equity LLC —Saint Petersburg, FL
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Network (NOC) Technician
VasoTechnology —Tampa, FL
- $18 an hour
- Overnight shift
- Background check
- Military
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Senior Support Engineer- Greater Tampa
MAXhealth —Tampa, FL
- Full-time
- Hybrid work
- Adults
- Windows
- Mentoring
Quick Apply
Desktop Systems Technician
General Dynamics Information Technology —Tampa, FL
- $68,000 - $92,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- 401(k) matching
Geek Squad Agent (Retail Store)
Best Buy —Clearwater, FL
- $15.50 - $20.15 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
7d
Service Desk Analyst
University of Tampa —Tampa, FL
- Weekends as needed
- Background check
- Azure
- Research
- Free parking
- Disability insurance

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Franchise Support Specialist (Software)

Pinch A Penny -
Clearwater, FL

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Life insurance
Prescription drug insurance

Qualifications

Software issue identification
Bug Tracking (Quality assurance practices)
Customer relationship management
Customer support ticket management
Ticketing system technical support

Full Job Description

Location: Pinch A Penny - 15400 62nd Street N, Clearwater, FL 33760

You want Benefits? You’ve got it! Our generous benefits package includes:

Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
401 (k) with generous company match
Eligible for Paid Time Off and 8 paid holidays (NOTE: PTO increases with tenure!)
100% employer paid Life Insurance and Long-Term Disability Insurance
Paid Parental Leave
Fully Funded Tuition Education Programs
Employee Stock Purchase Plan
Excellent career advancement and training opportunities to support your career growth
Employee Discounts and much more!

What to Expect?

A skilled and customer-oriented Software Support Specialist. As a Software Support Analyst, you will be responsible for providing technical assistance and support to users of our software applications. Your expertise in troubleshooting software-related issues, delivering exceptional customer service, and ensuring user satisfaction will be vital in maintaining high-quality support for our customers.

On a daily basis our Franchise Support Specialist:

Provide technical support: Respond to customer inquiries and issues regarding software applications promptly and professionally, ensuring a high level of customer satisfaction.
Troubleshoot software problems: Analyze reported software issues, identify root causes, and implement appropriate solutions or workarounds to resolve problems effectively.
Document support activities: Maintain accurate records of customer interactions, support tickets, and resolutions provided using a ticketing system or support tracking tool.
Collaborate with cross-functional teams: Work closely with software developers, quality assurance testers, and product managers to report and track software issues, suggest improvements, and contribute to product development and enhancements.
Conduct software testing: Participate in testing activities to identify software bugs or defects, verify fixes, and ensure the quality and reliability of the software applications.
Train users: Assist customers in understanding the functionality, features, and best practices for using the software applications. Create user guides, FAQs, and knowledge base articles to facilitate self-service support for users.
Continuous learning: Stay updated with the latest software releases, industry trends, and emerging technologies to enhance support capabilities and provide efficient resolutions.
Escalate complex issues: Collaborate with senior support analysts or development teams to escalate and resolve complex or critical software issues that require advanced technical expertise.
Customer relationship management: Build positive relationships with customers, demonstrate empathy, and provide exceptional customer service throughout the support process.
Proactively contribute to improvement: Identify opportunities for process improvement, propose ideas to enhance support efficiency and customer experience, and actively participate in team meetings and discussions.

What You Will Need:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven work experience as a Software Support Analyst or a similar role, with a focus on troubleshooting software applications.
Strong technical skills: Proficiency in diagnosing and resolving software-related issues.
Excellent problem-solving and analytical abilities: Ability to analyze complex problems, think critically, and propose effective solutions.
Strong communication skills: Ability to explain technical concepts to non-technical users in a clear and concise manner, both verbally and in written form.
Customer-centric mindset: Empathy, patience, and dedication to delivering exceptional customer service.
Ability to work independently and within a team, manage multiple priorities, and adapt to a fast-paced environment.
Familiarity with ticketing systems, support tracking tools, and knowledge base platforms.
Experience in software testing or quality assurance is a plus.

Looking to work for the best in the industry?
Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.

Why join PINCH A PENNY?
Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 280 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

#PINCH1

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Refine Your Search

pc technician jobs in clearwater fl

Franchise Support Specialist (Software)

IT Support Analyst I

Help Desk Analyst

IT Support Specialist

IT SUPPORT TECHNICIAN I

Associate Desktop Support Technician

I.T. Level 1 Support Technician

On-Site Computer Technician

IT Help Desk Technician

IT Support Technician

IT Service Desk Agent

IT Technician

IT Help Desk Technician

Onsite Desktop Support / Helpdesk Technician

Help Desk Specialist

Network (NOC) Technician

Senior Support Engineer- Greater Tampa

Desktop Systems Technician

Geek Squad Agent (Retail Store)

Service Desk Analyst

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