Help Desk Technician
ESC Region 11 —Rio Vista, TX
- Part-time
- Word processing
- Office
- Windows
Service Desk Specialist II
NetCov —Fort Worth, TX
- $58,687 - $80,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
Quick Apply
Technical Support Center Analyst
First Command Financial Services, Inc. —Fort Worth, TX
- On call
- Hybrid work
- Mid-level
- Windows
- 3 years
Technology Specialist II
Atwell, LLC —Burleson, TX
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
11d
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fort Worth, TX
- Full-time
- Computer science
- Computer Science
- ERP systems
- Health insurance
- Dental insurance
4d
Field Services Specialist
NetCov —Fort Worth, TX
- $25.84 - $34.46 an hour
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Mansfield, TX
- $15.00 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
8d
CAD Analyst
WESTWOOD PROFESSIONAL SERVICES INC —Fort Worth, TX
- Full-time
- Mid-level
- Organizational skills
- Associate's degree
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Alvarado, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

More jobs to discover

Find similar jobs that you might be interested in.

Technology Specialist II
Atwell, LLC —Burleson, TX
Communicate technical information clearly to both technical and non-technical employees. Bachelor's degree in information technology, computer science,…
Quick Apply
11d
Service Desk Specialist II
NetCov —Fort Worth, TX
Maintain a daily 85% billable rate working tickets and answering phone calls. Capacity to explain technical concepts and solutions to non-technical stakeholders…
$58,687 - $80,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk in cleburne, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near cleburne, tx

Technical Support Analyst jobs in Fort Worth, TX

Field Service Technician jobs in Fort Worth, TX

Service Desk Specialist jobs in Fort Worth, TX

Technical Specialist jobs in Boise, ID

Technical Specialist jobs in San Antonio, TX

Technical Specialist jobs in Pullman, WA

Technical Support Engineer jobs in Seattle, WA

Technical Specialist jobs in Rochester, NY

Early Intervention Specialist jobs in California

Child Life Specialist jobs in St. Louis, MO

Student Support Specialist jobs in Minnesota

Epic Analyst jobs in South Carolina

Management Analyst jobs in Washington, DC

Work From Home Technical Support jobs in South Carolina

Remote Technical Support jobs in Seattle, WA

Technical Support Analyst jobs in Raleigh, NC

Technical Support Analyst jobs in Upper Marlboro, MD

Technical Support Analyst jobs in Little Rock, AR

Technical Support Analyst jobs in Marietta, GA

Oil Field jobs in Oklahoma

Help Desk Technician

ESC Region 11 -
Rio Vista, TX

Apply Now

Job Details

Part-time

Qualifications

Computer operation
Database systems
Word processing
Spreadsheets
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Productivity software

Full Job Description

Job Title: Help Desk Technician

Exemption Status/Test: Nonexempt

Reports to: Chief Technology Officer

Date Revised: 12/3/24

Dept./School: Technology

Primary Purpose:

Provide a single point of contact for all district staff to resolve problems relating to computer- and communications-related services. Responsible for phone support, technology issue evaluation, and distribution of technology-related work orders.

Qualifications:

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

Broad knowledge of computer hardware and software applications

Knowledge of various operating systems (UNIX, DOS, Windows, Macintosh)

Knowledge of software used to develop spreadsheets, databases, and do word processing

Ability to detect and resolve technical or technology-related problems

Excellent organizational, communication, and interpersonal skills

Experience:

_1_ year of work experience in technical support position

Major Responsibilities and Duties:

Telephone Support

Receive phone calls and work cooperatively to assist end-users to resolve problems and use software and hardware. Communicate with software and hardware vendors to resolve end-user problems.

Communicate with programmer/analyst to detect and resolve end-user problems with internally developed applications and database management.

Technical Support

Process technology-related work orders and assign priority to work orders. Evaluate and recommend technology-related repairs and costs. Arrange for contract repairs for work that cannot be performed by district staff.

Analyze and identify trends in issue reporting and devise preventative solutions.

Records and Reports

Maintain phone log records and use data to identify areas for improvement including training and maintenance support.

Track all software materials and licenses, performing routine inventories and filing.

Compile, maintain, and file reports, records, and other documents as required.

Other

Comply with policies established by federal and state law, State Board of Education rule, and local board policy.

Follow district safety protocols and emergency procedures.

Other duties as assigned

Supervisory Responsibilities:

None

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals

Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting

Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching

Lifting: Moderate lifting and carrying (up to 44 pounds)

Environment: Occasional prolonged and irregular hours; occasional districtwide travel

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Apply Now

Refine Your Search

help desk jobs in cleburne, tx

Help Desk Technician

Service Desk Specialist II

Technical Support Center Analyst

Technology Specialist II

Technical Support Analyst

Field Services Specialist

Geek Squad Agent (Retail Store)

CAD Analyst

Seasonal, Operations Technical Specialist (Part Time)