Top 2 desktop support technician ii Jobs in cleburne tx

IT Support Consultant II
Texas Christian University —Fort Worth, TX
- Full-time
- No experience needed
- Research
- Mid-level
9d
Field Services Technician II (HMR)
DAS Health —Fort Worth, TX
- Full-time
- Azure
- Military
- Mid-level
3d

Related jobs to explore

Based on your search for desktop support technician ii

Automotive Assistant & Service Managers
Mavis Tire Supply —Cleburne, TX
While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding…
$40,000 - $65,000 a year
Quick Apply
CT Technologist PRN
Texas Health Resources —Bedford, TX
BCLS – Basic Cardiac Life Support prior to providing independent patient care (required). ARRT - American Registry of Radiologic Technologists (CT) (if 1 year…
$42.10 - $59.82 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Support Technician Tier 2
Kimball Midwest —Columbus, OH
Ability to handle contiguous calls for extended periods of time. Experience in Windows 10 desktop administration, maintenance, and troubleshooting.
Quick Apply
10d

I want to receive the latest job alert for desktop support technician ii in cleburne tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician ii jobs near cleburne tx

IT Support jobs in Fort Worth, TX

Field Service Technician jobs in Fort Worth, TX

It Help Desk jobs in Anaheim, Ca

Night Shift It Job jobs in Chicago, Il

It Support jobs in Hayward, Ca

It Help Desk jobs in Montgomery, Al

It Support jobs in Elkhart, In

It Support jobs in Fargo, Nd

It Support jobs in Renton, Wa

Field Service Technician jobs in Fort Collins, Co

Airline Customer Service jobs in John F. Kennedy International Airport, Ny

Field Service Technician jobs in Kansas City, Ks

Field Service Technician jobs in Killeen, Tx

Field Service Engineer jobs in Austin, Tx

Customer Service jobs in Saint Paul, Mn

Field Service Technician jobs in Charlotte, Nc

IT Support Consultant II

Texas Christian University -
Fort Worth, TX

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Computer operation
Windows

Full Job Description

501075

Technology

Full-time

Opening on: May 28 2026

Information Technology

Add to favorites

View favorites

Job Summary:

The IT Support Consultant II is responsible for applying knowledge and understanding of information systems to assist users with technical problems.

Duties & Essential Job Functions:

1. Supports TCU Community including Students, Faculty, Staff, Alumni, Parents, Retirees, Applicants and Guests by recording, prioritizing, and resolving assigned issues; staffing the Call Center; supporting student workers at the IT Help Desk; facilitating requests for assistance.
2. Diagnoses and resolves tier 2 Macintosh and Windows computer user concerns by consulting with users; researching and evaluating issues; making recommendations from multiple options.
3. Identifies issues that impact TCU computing efforts by participating in special projects to research, analyze, and summarize information for management review.
4. Prepares users to operate equipment by providing instruction; contributing technical articles for the departmental website and knowledgebase.
5. Supports university-wide computer operations by presenting information and responding to questions from the TCU Community about technology; discussing accounts and email; connecting student computers to the TCU network; explaining computing capabilities.
6. Performs other related duties as assigned.

Required Education & Experience:

2 years of college or equivalent experience.
4 years of experience including problem resolution on Macintosh and/or Window systems.

Preferred Education & Experience:

None

Required Licensure/Certification/Specialized Training:

Minimum of two of the following courses or certifications: Microsoft Office User Specialist (MOUS) Certification, Comp TIA A+, Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC), Apple Certified Desktop Technician (ACDT), Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP) or Microsoft Certified Professional (MCP), Comp TIA Network+, HDI Support Center Analyst, Knowledge Management Foundation, KCS Principles, or other technology related courses.

Preferred Licensure, Certification, and/or Specialized Training:

None

Knowledge, Skills & Abilities:

Knowledge of hardware and software applications.
Knowledge of customer service techniques.
Knowledge of telephone etiquette.
Skill in Microsoft and Apple operating systems.
Ability to manage multiple projects simultaneously and to meet identified deadlines.
Ability to work with a high degree of accuracy.
Ability to troubleshoot issues and formulate and implement changes.
Ability to work successfully as a member of a team serving a common goal.
Ability to troubleshoot problems with personal computers.
Ability to instruct end-users on system capabilities.
Ability to communicate technical instructions to end-users.
Ability to resolve complex issues.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

Visual acuity to read information from computer screens, forms, and other printed materials and information.
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, and prolonged sitting.
Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
This role is an on campus, in-person position.
There are no harmful environmental conditions present for this job.
The noise level in this work environment is usually moderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment.

TCU Annual Security Report & Fire Safety Report Notice of Availability

Texas Christian University is committed to assisting all members of the campus community in providing for their own safety and security. TCU’s Annual Security Report and Fire Safety Report is published in compliance with the Jeanne Clery Disclosure of Campus Security Policy & Campus Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act. This report includes statistics for the previous three calendar years concerning reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by the University, and on public property within, or immediately adjacent to and accessible from the campus. The statements of policy contained within this report address institutional policies, procedures, and programs concerning campus security, alcohol and drug use, crime prevention, the reporting of crimes, emergency notifications and timely warning of crimes, sexual and interpersonal violence, and personal safety at TCU. Additionally, this report outlines fire safety systems, policies and procedures for on-campus housing facilities, as well as residence hall fire statistics.

The Annual Security Report and Fire Safety Report can be found on the TCU Police Department website at https://police.tcu.edu/annual-security-report, or a paper copy of the report may be obtained by contacting the TCU Police Department at 817-257-7930, or via email at [email protected].

Apply Now

Refine Your Search

desktop support technician ii jobs in cleburne tx