Top 2 Helpdesk administrator Jobs in Clemson, Sc

Senior Systems Administrators
Leader Communications Inc —Clemson, SC
- Contract
- 6 years
- Management
- Windows
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Technical Support Specialist
Technology Solutions of SC Inc —Seneca, SC
Enters and responds to help desk tickets and calls. Includes taking customer calls resolving and responding to customers' I/T requests, following up on open…
$20 - $24 an hour
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13d
Desktop Support Technician
RTO National —Greenville, SC
The IT Desktop Support Technician will be responsible to provide on-site and remote technical support, including installing, maintaining, and troubleshooting…
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Endpoint Administrator
Benesch Law —Columbus, OH
A bachelor's degree in related field is preferred and/or comparable work experience and certifications. Assists in system monitoring, reviewing infrastructure…
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Network Administrator
AMSOIL —Columbus, OH
Perform network design and capacity planning; develop, implement and maintain policies, procedures and associated training plans for network resource…
13d

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Senior Systems Administrators

Leader Communications Inc -
Clemson, SC

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Job Details

Contract

Qualifications

Desktop computer repair
Non-technical user support
Content creation for technical audiences
Linux support
Electronic network maintenance
Client rapport building
In-person customer service
Hardware maintenance
Windows
Desktop (troubleshooting support)
Version control systems
Systems engineering
SharePoint
Managing projects
Analysis (software development lifecycle)
Windows Server administration
Network infrastructure management
Document change management
Microsoft Project
Desktop administration
Technical writing experience within technology

Full Job Description

Position Summary

LCI is seeking dedicated Senior Systems Administrators to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining the hardware and software infrastructure that powers the USPTO’s mission. We are looking for professionals who combine technical troubleshooting expertise with elite customer service skills.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

Technical Support: Provide installation, setup, configuration, troubleshooting, diagnostics, maintenance, and repair for PCs, printers, and peripherals.
Specialized IT Support: Deliver support across key USPTO areas, including:
Desktop Deployments, Moves, and Field Support.
Warehouse Operations and Audio-Visual Support.
Network Operations, Cabling, and Maintenance.
Security Operations, Enterprise Monitoring, and A&A (Authorization & Assessment).
Remote Site and Electronic Business Center support.
Documentation: Utilize Microsoft SharePoint for documentation version control and repository needs; contribute to technical writing and document development.
Project Coordination: Use Microsoft Project Professional to electronically update project plans and upload documents to the Enterprise Management System (EMS).
Analysis (Principal/Staff levels): Provide analysis and recommendations for information technology requirements.
Leadership (Principal/Staff levels): Oversee assignments, assist in technical/administrative planning, and perform in a supervisory or management capacity as required.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

Senior System Engineer 6-10 years of experience performing techniques in analysis, installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support.
Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk).

Skill & Certification Requirements

Linux and Microsoft Windows
Possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work).
Personnel must possess administrative and project management skills.
Ability to establish professional rapport, active listening, and the ability to explain complex technical matters to non-
technical personnel.
Ability to produce accurate, clear, and straightforward documentation.
Skilled in Microsoft Project Professional.
Skilled in Microsoft SharePoint for version control and repository management.
Ability to uphold USPTO interests and influence others by making valid, relevant points in a professional manner.
Must be able to see things from the customer’s perspective and maintain a high standard of customer service.
LCI is an Equal Opportunity Employer/ Veterans/ Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at [email protected].

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