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Domino s Pizza General Manager in Training (5620)

Domino's -
Clemson, SC

Quick Apply

Job Details

Full-time

Qualifications

Food service customer order management
Phone communication
Writing skills
Sales order data entry
Employee relationship building
Making change
Retail math
Typing
Stakeholder relationship building
Client interaction via phone calls

Full Job Description

ABOUT THE JOB

Let us teach you how to be a great General Manager!

You are responsible for everything that happens. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

Job Description:

Manage Store Operational Costs

Monitor Food and Labor Costs, Maintain goals to ideal

Utilize team training programs to improve efficiencies

Conduct regularly scheduled preventative maintenance (i.e. Change A/C air filters, clean makeline condenser, etc.)

Utilization of all scheduling tools for efficient scheduling

Ensure proper portioning practices

Conduct accurate inventory practices

Ensure cash handling procedures are followed

Provide excellent customer service

WOW the customers

o Apologize, give them what they want, give them something extra!

Achieve company service goals (75/25/45)

Address customer concerns at the store level

Respond to customer care cases within 48hrs.

Never argue with a customer

Enforce Safety and Security Standards

Maintain in-depth knowledge of all safety and security standards

Communicate to GM and DM when safety/security issues arise

Complete incident reports/statements within 24 hrs.

Enforce policies and provide appropriate actions as necessary

Report all accidents and incidents immediately

Review monthly safety sheets with team members

Training

Cross-train all duties/functions/positions

Modify training to meet individual needs

Execute all existing training systems including regular review and follow-up with team members

Act as a role model on how jobs should be completed

Ensure team member attendance to appropriate scheduled training classes and workshops

Utilize Learning Hub, PWR, PieNet

Conduct a weekly cut test

Update training board as needed or requested

Attend training classes / meetings

Sales Building/Local Store Marketing

Develop relationships with local communities and businesses through attending community events, sponsoring, etc.

Implement and utilize active local store marketing

Ensure 100% box-topping of promotional and now hiring material

Maintain Effective Communication

Attend and engage in monthly store meetings with entire team

Attend and engage in weekly meetings with management team

Communicate national promotions to team members

Manage communication board and bulletin boards

Build positive relationship with team

Set and maintain standards for behavior and fun work environment

Attend all scheduled company functions and meetings

Submit all required paperwork on time

Check e-mails daily

Maintain Properly Staffed Store

Communicate and drive career progression to encourage team member retention & advancement

Develop great team members

Actively recruit team members, including management

Adhere to One PIEs staffing goals

Ensure proper usage of labor scheduler

Confirm all shifts are properly scheduled and filled

Check Smart Recruiters daily

Uphold Policies and Standards

Ensure adherence to all One PIE / Domino’s standards

Utilize tools given to monitor standards such as EOC/OAs

Self Operations Assessment done weekly

Daily Planners completed and followed up on

Provide a harassment free work environment and follow all Human Resources policies

Appropriately handle all disciplinary actions and report to GM and DM

Maintain clean and sanitized store

Ensure adherence to image standards by self and team members

Ensure Food Safety standards are always met

Utilize Zenput for required paperwork / activities

Ensure store is set up correctly on all shifts

Proper opening/closing procedures followed

Product Quality

Maintain proper food orders and inventory levels (MIC is responsible to ensure sufficient food levels and obtain missing product)

Monitor product expiration dates

Ensure safe handling of product

Conduct training on product quality

All pizzas and side items are prepared to Domino’s Standards

Quick Apply

Refine Your Search

program planner/scheduler jobs in clemson, sc

Domino s Pizza General Manager in Training (5620)

Domino s Pizza Assistant Manager (5620)

Domino s Pizza General Manager in Training (5622)

Domino s Pizza General Manager in Training (5652)

Domino s Pizza Assistant Manager (5652)

Domino s Pizza Assistant Manager (5622)

Domino s Pizza General Manager in Training (5693)

Domino s Pizza General Manager in Training (5692)

Domino s Pizza Assistant Manager (5693)

Domino s Pizza Assistant Manager (5692)

Domino s Pizza General Manager in Training (5674)