Top 35 Administrator small group Jobs in Cleveland, Oh

Account Administrator-Small Group
Medical Mutual of Ohio —Cleveland, OH
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health savings account
- Disability insurance
Project Administrator
Stevens —Cleveland, OH
- Microsoft Excel
- Microsoft Outlook
- Construction site
Intervention Specialist
Oakmont Education —Cleveland, OH
- Background check
- Classroom
- Experience working with individuals with disabilities
Quick Apply
Paraprofessional
Garfield Heights City Schools —Garfield Heights, OH
- $18 - $21 an hour
- Full-time
- Background check
- Classroom
- CPR Certification
- Health savings account
- 401(k)
Quick Apply
Intervention Specialist → $10,000 Sign-on Bonus!
ChanceLight Behavioral Health, Therapy, & Education —Euclid, OH
- $65,000 - $85,000 a year
- Full-time
- Background check
- Classroom
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
10d
Aftercare Team Member
Urban Community School —Cleveland, OH
- $17.74 an hour
- Part-time
- Background check
- School experience
- Ability to walk for extended periods
Quick Apply
Literacy Tutor (K-2)
Educational Service Center of Cuyahoga County —Valley View, OH
- Part-time
- Background check
- School experience
- Classroom
Substitute Teacher
Cleveland Metropolitan School District —Cleveland, OH
- Part-time
- Background check
- School experience
- Classroom
- Opportunities for advancement
Account Manager - Employee Benefits
Brooker Insurance Agency —Strongsville, OH
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
6d
SSA Training and Compliance Manager
Cuyahoga County Board of Developmental Disabilities —Cleveland, OH
- From $73,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Experience working with individuals with developmental disabilities
- Pass drug screening
- Health insurance
- Dental insurance
Art Teacher 2026-27
Cleveland Metropolitan School District —Cleveland, OH
- Full-time
- Background check
- School experience
- Classroom
- Opportunities for advancement
Intervention Specialist Teacher 2026/2027
Cleveland Metropolitan School District —Cleveland, OH
- $54,830 a year
- Full-time
- Background check
- School experience
- Classroom
- Opportunities for advancement
Physical Education and Health Teacher 2026-2027
Cleveland Metropolitan School District —Cleveland, OH
- Full-time
- Background check
- School experience
- Classroom
- Opportunities for advancement
Music Teacher - 2026-2027
Cleveland Metropolitan School District —Cleveland, OH
- Full-time
- Background check
- School experience
- Classroom
- Opportunities for advancement
Student and Families Resource Specialist
Warrensville Heights City School District —Warrensville Heights, OH
- Online Application
- School experience
- Classroom
- High school
- Flexible schedule
6d
Dance Teacher 2026-2027
Cleveland Metropolitan School District —Cleveland, OH
- Full-time
- Background check
- School experience
- Classroom
- Opportunities for advancement
Intervention Specialist, Preschool
Cleveland Metropolitan School District —Cleveland, OH
- Full-time
- Background check
- School experience
- Classroom
- Opportunities for advancement
Teacher, Health Information Management
Cleveland Metropolitan School District —Cleveland, OH
- $54,830 a year
- Full-time
- Background check
- Classroom
- Anatomy knowledge
- Opportunities for advancement
Project Support Specialist
SHOOK CONSTRUCTION CO —Brecksville, OH
- Full-time
- Basic math
- Mid-level
- Office
Quick Apply
10d
Science Teacher
East Cleveland City School District —Cleveland, OH
- $2,026 - $2,027 a month
- Online Application
- School experience
- Classroom
- Experience working with individuals with disabilities

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Account Administrator-Small Group

Medical Mutual of Ohio -
Cleveland, OH

Apply Now

Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership

Qualifications

Managing customer accounts
Sales support
Insurance products customer support
Microsoft Excel
Microsoft Outlook
Associate's degree in communications
Underwriting
Account maintenance
Marketing
Healthcare Administration
Coaching
Health insurance policy knowledge
Regulatory compliance
Associate's degree in Business Administration
Health insurance customer support
Process design
Mid-level
Client relationship development
Associate's degree in healthcare administration
Policy & process development
Professional development support
Continuous improvement
Industry trends
Customer support ticket management
Mentoring
Associate's degree in marketing
Sales management systems proficiency
Microsoft Teams
Customer issue escalation
Application Maintenance

Full Job Description

**Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role requiring 3 days per week on-site in our Brooklyn, Ohio office. Seeking applicants that reside within a 50-mile radius of the Brooklyn, Ohio office.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Provides administrative support to account managers, brokers and other external and internal areas such as underwriting, membership, claims and customer service for existing accounts in the small group (1-50 sized) market segment.

Responsibilities

Account Administrator- Small Group

Responds to and coordinates broker inquiries via phone, e-mail, chat and intake tickets through the CRM system.
Reviews renewal and add-on sales submissions for completeness and compliance with underwriting regulations. Follows up with broker and internal areas on any outstanding requirements.
Processes benefit changes in accordance with departmental policies.
Assists broker offices and small group customers with maintenance and security issues on the Company's web based systems.
Stays current on product and process changes, industry trends, and governmental regulatory changes. Participates in staff meetings and webinars.
Performs other duties as assigned.

Senior Account Administrator- Small Group

Responds to and coordinates broker inquiries via phone, e-mail, chat, and intake tickets through the CRM system. Responds to escalated or more complex issues.
Reviews renewal and add-on sales submissions for completeness and compliance with underwriting regulations. Follows up with broker and internal areas on any outstanding requirements. Completes peer review of submissions.
Processes routine to complex benefit changes in accordance with departmental policies.
Assists broker offices and small group customers with maintenance and security issues on the Company's web based systems.
Develops and maintains process and procedures guidelines. Orients, trains and assists more junior level staff. Helps plan and lead team meetings.
Participates in special projects and renewal initiatives and/or continuous improvement teams.
Stays current on product and process changes, industry trends, and governmental regulatory changes and shares information with staff. Participates in staff meetings and webinars.
Performs other duties as assigned.

Qualifications

Account Administrator- Small Group

Education and Experience

Associate degree in business or healthcare administration, marketing/communications or related field.
Equivalent combination of education and experience directly related to the role may substitute for a degree.
3 years of account management support and/or customer service experience preferably in health insurance and/or working with insurance brokers.

Technical Skills and Knowledge

Familiarity with health insurance products and sales and service operations procedures.
Intermediate Microsoft Office skills (Outlook, Teams, Word, Excel).
Basic proficiency with Customer Relationship Management (CRM) systems.

Sr Account Administrator- Small Group

Education and Experience:

Associate degree in business or healthcare administration, marketing/communications or related field.
Equivalant combination of education and experience directly related to the role may substitute for a degree.
5 years of progressive account management support and/or customer service experience in health insurance or related industry.

Technical Skills and Knowledge:

Knowledge of health insurance products and sales and service procedures (underwriting, stop loss, benefit plan design, funding, and related government regulations).
Intermediate Microsoft Office skills (Outlook, Teams, Word, Excel).
Intermediate proficiency with Customer Relationship Management (CRM) systems.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
Discounts at many places in and around town, just for being a Medical Mutual team member.
The opportunity to earn cash rewards for shopping with our customers.
Business casual attire, including jeans.

Excellent Benefits and Compensation:

Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

Career development programs and classes.
Mentoring and coaching to help you advance in your career.
Tuition reimbursement up to $5,250 per year, the IRS maximum.
Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

administrator small group jobs in cleveland, oh

Account Administrator-Small Group

Project Administrator

Intervention Specialist

Paraprofessional

Intervention Specialist → $10,000 Sign-on Bonus!

Aftercare Team Member

Literacy Tutor (K-2)

Substitute Teacher

Account Manager - Employee Benefits

SSA Training and Compliance Manager

Art Teacher 2026-27

Intervention Specialist Teacher 2026/2027

Physical Education and Health Teacher 2026-2027

Music Teacher - 2026-2027

Student and Families Resource Specialist

Dance Teacher 2026-2027

Intervention Specialist, Preschool

Teacher, Health Information Management

Project Support Specialist

Science Teacher

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